RetrieveByTopIncidentProductKbArticleRequest Class
Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online
Contains the data that is needed to retrieve the top-ten articles about a specified product from the knowledge base of articles for your organization.
For the Web API use the RetrieveByTopIncidentProductKbArticle Function.
Namespace: Microsoft.Crm.Sdk.Messages
Assembly: Microsoft.Crm.Sdk.Proxy (in Microsoft.Crm.Sdk.Proxy.dll)
Inheritance Hierarchy
System.Object
Microsoft.Xrm.Sdk.OrganizationRequest
Microsoft.Crm.Sdk.Messages.RetrieveByTopIncidentProductKbArticleRequest
Syntax
[DataContractAttribute(Namespace = "https://schemas.microsoft.com/crm/2011/Contracts")]
public sealed class RetrieveByTopIncidentProductKbArticleRequest : OrganizationRequest
<DataContractAttribute(Namespace := "https://schemas.microsoft.com/crm/2011/Contracts")>
Public NotInheritable Class RetrieveByTopIncidentProductKbArticleRequest
Inherits OrganizationRequest
Constructors
Name | Description | |
---|---|---|
RetrieveByTopIncidentProductKbArticleRequest() | Initializes a new instance of the RetrieveByTopIncidentProductKbArticleRequest class. |
Properties
Name | Description | |
---|---|---|
ExtensionData | Gets or sets the structure that contains extra data. Optional.(Inherited from OrganizationRequest.) |
|
Item[String] | Gets or sets the indexer for the Parameters collection.(Inherited from OrganizationRequest.) |
|
Parameters | Gets or sets the collection of parameters for the request. Required, but is supplied by derived classes.(Inherited from OrganizationRequest.) |
|
ProductId | Gets or sets the ID of the product. Required. |
|
RequestId | Gets or sets the ID of an asynchronous operation (system job). Optional. (Inherited from OrganizationRequest.) |
|
RequestName | Gets or sets the name of the request. Required, but is supplied by derived classes.(Inherited from OrganizationRequest.) |
Methods
Name | Description | |
---|---|---|
Equals(Object) | (Inherited from Object.) |
|
GetHashCode() | (Inherited from Object.) |
|
GetType() | (Inherited from Object.) |
|
ToString() | (Inherited from Object.) |
Remarks
Message Availability
This message works regardless whether the caller is connected to the server or offline.
Usage
Pass an instance of this class to the Execute method, which returns an instance of the RetrieveByTopIncidentProductKbArticleResponse class.
Privileges and Access Rights
To perform this action, the caller must have privileges on the KbArticle and Product entities. The caller must also have access rights on the specified record in the ProductId property and on the records that are returned in the response of this message. For a complete list of required privileges, see RetrieveByTopIncidentProductKbArticle message privileges.
Examples
The following example shows how to use this message. For this sample to work correctly, you must be connected to the server to get an IOrganizationService interface. For the complete sample, see the link later in this topic.
// create the request
var retrieveByTopIncidentProductRequest =
new RetrieveByTopIncidentProductKbArticleRequest()
{
ProductId = _product.Id
};
// execute request
Console.WriteLine();
Console.WriteLine(" Searching for the top articles for product 'Sample Product'");
var retrieveByTopIncidentProductResponse = (RetrieveByTopIncidentProductKbArticleResponse)
_context.Execute(retrieveByTopIncidentProductRequest);
// check success
articles = retrieveByTopIncidentProductResponse.EntityCollection.Entities.Select(
(entity) => (KbArticle)entity);
Console.WriteLine(" Top articles for product 'Sample Product':");
foreach (var article in articles)
Console.WriteLine(article.Title);
Thread Safety
Any public static ( Shared in Visual Basic) members of this type are thread safe. Any instance members are not guaranteed to be thread safe.
See Also
RetrieveByTopIncidentProductKbArticleResponse
Microsoft.Crm.Sdk.Messages Namespace
Knowledge management entities
Sample: Search and retrieve articles
SearchByBodyKbArticle message privileges
Product entity messages and methods
How role-based security can be used to control access to entities in Microsoft Dynamics 365
How record-based security can be used to control access to records in Microsoft Dynamics 365
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