Partner ecosystem, and solution mappings
Microsoft for Retail offers various deployable and configurable solutions and components based on the capabilities you wish to adopt. These solutions are built on capabilities within Microsoft Dynamics 365, Microsoft 365, Microsoft Azure, Microsoft Power Platform, and Microsoft Fabric.
Use Microsoft Dynamics 365 Apps
Microsoft Dynamics 365 Apps is designed to streamline the deployment and configuration of Microsoft industry cloud solutions. It offers industry cloud capabilities.
You must be a Dynamics 365 administrator or Power Platform administrator to deploy the solutions. For more information, see How to get Cloud for Retail solutions.
Partner ecosystem for Microsoft for Retail
Microsoft partner ecosystem is a key mechanism to accelerate time to value with Cloud for Retail. Partner solutions extend Microsoft for Retail and are subject to separate terms. By using the solutions from the partners in our ecosystem, you can:
Accelerate innovation with industry proven partners to future proof your business. Drive more value for your business with the industry expertise of certified partners skilled at extending industry cloud capabilities.
Empower retailers with industry-specific solutions built on a foundation of security, compliance, and privacy.
Confidently use partner solutions built for your specific industry and business needs—on top of a platform designed for data collaboration, security, compliance, and privacy.
Optimize time to value through a global ecosystem of connected partners. Address your business needs holistically by bringing together the proven and diverse skill set of a robust partner network, comprised of Independent Software Vendors (ISV), System Integrators (SI), and devices partners.
In addition to Microsoft for Retail solutions, industry partner solutions can also be seen in the Microsoft Cloud Solution Center. It continues to provide up to date access to the approved partner offers and provide access to these offers through Microsoft AppSource and Azure Marketplace.
Capability and solution mappings
Microsoft for Retail recommends solutions for each scenario and capabilities as outlined in the following tables.
Scenario: Maximize the value of your data
Realize the true value of your data by unifying disparate data and ecosystems across the shopper journey, uncovering insights and optimization throughout.
| Capability | Solutions Included |
|---|---|
| Unified customer profile | Dynamics 365 Customer Insights |
| Data solutions | Sitecore OrderCloud Connector (Preview) Frequently bought together (Preview) Retail industry data model (Preview) |
| Shopper and operations analytics | Application template for Smart store analytics (Smart store analytics) Dynamics 365 Customer Insights Azure Synapse Analytics Microsoft Clarity |
| Retail media | Microsoft PromoteIQ |
For more information, see Maximize the value of your data.
Scenario: Elevate the shopping experience
Transform the shopping experience through data analytics and store technology and create more engaged shoppers with stronger lifetime value.
| Capability | Solutions Included |
|---|---|
| Intelligent stores | Application template for Smart store analytics (Smart store analytics) Dynamics 365 Connected Spaces |
| Unified commerce | Dynamics 365 Commerce Azure Cognitive Search |
| Real-time personalization | Personalized Shopping Agent Microsoft Intelligent Recommendations Azure Cognitive Search Dynamics 365 Marketing |
| Digital advertising solutions | Microsoft Advertising |
| Seamless customer service | Dynamics 365 Commerce Omnichannel for Customer Service Microsoft Copilot Studio |
For more information, see Elevate the shopping experience.
Scenario: Build a real-time, retail supply chain
Create an agile, resilient retail supply chain by connecting data across your ecosystem and identify issues and optimize performance.
| Capability | Solutions Included |
|---|---|
| Demand planning and optimization | Dynamics 365 Supply Chain Management Microsoft 365 Teams for Frontline Workers |
| Supply chain visibility | Dynamics 365 Supply Chain Management Dynamics 365 Supply Chain Insights Dynamics 365 Intelligent Order Management Microsoft 365 Teams for Frontline Workers |
| Flexible fulfillment | Dynamics 365 Commerce Dynamics 365 Intelligent Order Management Dynamics 365 Supply Chain Management Microsoft 365 Teams for Frontline Workers |
For more information, see Build a real-time, retail supply chain.
Scenario: Empower the store associate
Equip your frontline workforce with solutions that increase customer satisfaction while reducing the burden on your frontline so you can invest in your team's growth.
| Capability | Solutions Included |
|---|---|
| Real-time store communication and collaboration | Microsoft 365 Teams for Frontline Workers |
| Retail workforce management | Application template for store operations (Store operations) Store Operations Agent Microsoft 365 Teams for Frontline Workers |
| Process automation and career development | Microsoft Viva Learning Microsoft Viva Insights Microsoft Viva Connections |
For more information, see Empower the store associate.
Note
Partner solutions, optional capabilities, and features aren't listed in the tables. For more information on the deployment process and post-deployment considerations, see Set up and configure Microsoft for Retail.