Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
3 answers
Azure Communication Service SMS Delivery Failure: Error 4009 - Message Rejected by Microsoft Entitlement System
We are unable to receive SMS after rotating azure communication service keys. using pre registered AlphaNumericSenderId SMS is send successfully from Azure portal no error generated SMS is send successfully from Azure cli no error generated SMS is send…
Azure Communication Services
asked 2025-07-14T04:49:58.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 91%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFR%3C/text%3E%3C/svg%3E)
Faisal Riaz
40
Reputation points
commented 2025-07-15T13:12:11.52+00:00
Faisal Riaz
40
Reputation points
0 answers
receive call from Teams user and transfer call to SIP endpoint
Hi I want to develop application using Azure Communication Services Call Automation SDK with below implementation: Receive a call from a Teams user Accept the call Transfer the call to a SIP address I created in my custom application ACS User…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 46%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
0 answers
Can we send SMS from one country to all over the world?
Hello, We are using ACS and wanted to implement SMS service. As per the https://learn.microsoft.com/en-us/azure/communication-services/concepts/sms/concepts, send SMS service is enabled only in selected countries. My question is, as per the above…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-07-15T07:13:26.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 83%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Patil, Trupti
0
Reputation points
asked 2025-07-15T07:13:26.74+00:00
Patil, Trupti
0
Reputation points
0 answers
Why ACS call is not going on user of azure ?
hey i,m using this = https://crmteamscalling.unitedstates.communication.azure.com/ to call asic info RC Raghvendra chaudhary ******@Zonvoirtechnologiespvtltd.onmicrosoft.com Member User principal…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-07-11T05:33:17.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 28.000000000000004%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Raghvendra chaudhary
0
Reputation points
commented 2025-07-15T06:49:52.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 15%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Bhargavi Naragani
6,530
Reputation points Microsoft External Staff
Moderator
0 answers
SMTP Comms Service sending SMTP
I have setup a Communication Service as well as an Email service, and associated my domain with it. I have also setup an SMTP username and included an Application to get the secret, etc. Everything seems to be setup correctly but I cannot get the SMTP…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-07-15T04:17:03.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 77%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Shane Fryer
40
Reputation points
commented 2025-07-15T06:45:08.3133333+00:00
Bhargavi Naragani
6,530
Reputation points Microsoft External Staff
Moderator
0 answers
azure-communication-services email sandbox quota
I have an Azure Communication Services – Email resource named “kontallymail” in a subscription with a valid payment method. • My custom domain “kontally.com” is already added under Email > Domains and shows “Succeeded” for Domain, SPF and DKIM…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-07-15T01:24:12.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 77%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Growsoft Dominicana SRL
0
Reputation points
asked 2025-07-15T01:24:12.1466667+00:00
Growsoft Dominicana SRL
0
Reputation points
0 answers
Help configuring email communication service for SMTP use with third-party application
I am not super familiar with Azure product configuration but am trying to setup the email communication service with Azure to integrate with a third-party app using SMTP, but I cannot figure out what I am doing. I have created the following: Email…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-07-14T19:53:11.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 28.999999999999996%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Robert Parks (RCP)
0
Reputation points
commented 2025-07-14T21:57:38.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 36%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Shree Hima Bindu Maganti
5,165
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
SSL Wrong Version when connecting to Azure's SMTP server
I am trying out the Azure Email Service that is in public preview: https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/email-smtp-overview When trying to send a mail, I get: connection encountered an error…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 57.99999999999999%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 40%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
1 answer
Azure Communication Service (ACS) report on mailfrom failures in Azure (rather than application consuming it)
As part of using the ACS service we are looking to provision multiple different ACS resources so that each application has its own configuration. One of the questions we have is if an application tries to send from an address that is not registered as…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-07-03T10:02:54.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 81%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Andrew Bell
20
Reputation points
answered 2025-07-14T19:17:09.42+00:00
Andrew Bell
20
Reputation points
1 answer
SPF Verification Fails
SPF Verification fails. I have added the dns records via the portal instructions and that other Q&A thread and no mater what SPF verification/status fails. I paid for support plan but see no way to submit a support ticket. Please advise.
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-07-14T17:17:47.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 60%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
lightbulb11201100110
0
Reputation points
answered 2025-07-14T17:20:22.1366667+00:00
lightbulb11201100110
0
Reputation points
1 answer
How to get SMS Phone number set up?
Hi, We've been provisioned a mobile number with SMS capabilities, but it doesn't send out SMS messages using either the Test SMS function or through the Azure CLI. I've set up the delivery report notifications, but nothing comes through to there. When…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-07-14T07:50:19.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 64%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jason Rogerson
0
Reputation points
commented 2025-07-14T13:52:49.9566667+00:00
Jason Rogerson
0
Reputation points
0 answers
Azure Communivation Services, InterruptPrompt and InitialSilenceTimeout not working as expected.
I use CallMediaRecognizeSpeechOptions and set InitialSilenceTimeout to 20 seconds (The max possible value for speech input), but it seems to be ignored sometimes and would be setted approximately to 2 seconds or 5 seconds (the default value). This…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-07-14T07:10:03.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 77%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michael Marta
0
Reputation points
edited the question 2025-07-14T07:20:55.3+00:00
Michael Marta
0
Reputation points
1 answer
Can't connect verified domain to communication resource
Trying to connect a verified email service custom domain to a communication resource. The domain shows verified in Email Communication Service > Provision Domains When I go to the communication resource > email > domains and select…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-07-07T17:24:39.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 93%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES5%3C/text%3E%3C/svg%3E)
StephenElaschuk-5874
0
Reputation points
answered 2025-07-14T00:00:12.9066667+00:00
TP
126.4K
Reputation points
Volunteer Moderator
1 answer
What are the minimal RBAC permissions required to send email using Azure Communication Services EmailClient?
I am using EmailClient from Azure.Communication.Email to send email via Azure Communication Services. It works but the app identity currently has the 'Communication and Email Service Owner' role. I want to create a custom role with the minimal…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-07-09T09:30:02.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 76%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Craig Wallace
0
Reputation points
commented 2025-07-13T17:10:45.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 74%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Adam Murray
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Unable to add MailFrom for Email Communication Service and Can't Create a Ticket
I have exactly the same problem outlined in this post -- I want to add an additional MailFrom to my Azure Communication Services email domain, but the buttons are greyed out: …
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-07-11T17:25:57.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gareth Chandler
20
Reputation points
accepted 2025-07-11T19:30:21.2966667+00:00
Gareth Chandler
20
Reputation points
0 answers
Integrating Azure Communication Services with Microsoft Copilot Studio Agents
I have followed the steps in this link : https://learn.microsoft.com/en-us/azure/communication-services/samples/integrate-azure-communication-services-with-copilot-studio After placing a test call I get the following error: [18/06/2025 13:26:15]…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-06-18T13:35:40.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 21%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFZ%3C/text%3E%3C/svg%3E)
Faisal Zaidi
0
Reputation points
commented 2025-07-11T11:47:20.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SnehaAgrawal-MSFT
22,706
Reputation points
Moderator
0 answers
Unable to Receive SMS Pre registered AlphaNumeric Sender Id after rotating Azure communication Service keys
We are unable to receive SMS after rotating azure communication service keys. using pre registered AlphaNumericSenderId SMS is send successfully from Azure portal no error generated SMS is send successfully from Azure cli no error generated SMS is send…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-07-11T10:05:58.9333333+00:00
Faisal Riaz
40
Reputation points
asked 2025-07-11T10:05:58.9333333+00:00
Faisal Riaz
40
Reputation points
2 answers
Issue with Screen Sharing via Raw Video Stream in Azure Communication Services for Android
Hello Azure Team, We’re building a Flutter app with video call functionality using Azure Communication Services. As ACS doesn’t have native Flutter support, we implemented a custom Flutter plugin with platform-specific code — I’m the Android developer…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
asked 2025-06-27T20:20:39.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 35%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Dmytro Gulko
0
Reputation points
edited a comment 2025-07-11T08:52:15.3166667+00:00
Dmytro Gulko
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Azure Communication Service - unable to validate SPF record - Valimail
Hello, I'm the OP for this previous question recently. I have since had to redeploy our instance of ACS and need to revalidate the SPF again. Please can you do as per the previous request and ask the ACS team to again manually approve the SPF validation?…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 12%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET4%3C/text%3E%3C/svg%3E)
0 answers
Enable Alphanumeric Senders in Communication Services
According to the documentation my subscription ticks all the requirements for alphanumeric senders. When trying to enable it, it says "Alphanumeric sender ID is not available to your azure tenant". When selecting view your limits it states it…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,256 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 9%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)