Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
1 answer
One of the answers was accepted by the question author.
Azure Communication Service IVR
Hi Team, The MS learning portal https://learn.microsoft.com/en-us/azure/communication-services/samples/call-automation-ai?pivots=programming-language-java#download-code refers to the Github repo-…
asked 2024-06-26T05:38:48.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 35%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV2%3C/text%3E%3C/svg%3E)
VermaShivanchal-2103
20
Reputation points
accepted 2024-07-10T04:15:36.09+00:00
VermaShivanchal-2103
20
Reputation points
1 answer
Whatsapp Message Not delivered
I sent a whatsapp message using the Azure advanced Messaging, I got a 202 response code but the message wasn't delivered. Is there are restriction to region. I have a test number that the display name hasn't been review but the service assured me the…
asked 2024-07-09T06:32:10.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 79%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Taiwo Triumphant
0
Reputation points
answered 2024-07-09T12:30:53.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ajkuma
24,971
Reputation points Microsoft Employee
2 answers
How to fix "Azure.RequestFailedException: Requested message could not be located.
"Azure.RequestFailedException: Requested message could not be located. Couldn't find a record with the messageID: 2fc238dd-b5e2-4ba3-ae33-87b6f747229d\r\nStatus: 404 (Not Found)\r\nErrorCode: MessageNotFound I'm unable to find Triage of MessageId…
asked 2024-06-20T14:18:50.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 61%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKU%3C/text%3E%3C/svg%3E)
Kunam, Umakanth
0
Reputation points
edited an answer 2024-07-09T08:07:26.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SnehaAgrawal-MSFT
20,856
Reputation points
1 answer
Como habilitar varios remitentes en mi recurso "Communication Services de correo electrónico", solamente me habilita un solo correo y no me permite agregar otros remitentes
Como habilitar varios remitentes en mi recurso "Communication Services de correo electrónico", solamente me habilita un solo correo y no me permite agregar otros remitentes. Aparece como deshabilitada la opción. English Translation- How to…
asked 2024-06-23T03:31:43.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 8%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
Edulfo Lesme
0
Reputation points
edited an answer 2024-07-08T08:06:30.82+00:00
SnehaAgrawal-MSFT
20,856
Reputation points
0 answers
How to get joined participants in an Azure communication service room calls at any moment
Hello, So i want to get all the currently joined participants in a room call, is it possible using any REST APIs of room or are we planning any similar feature in future? Thanks
asked 2024-07-08T07:18:11.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 34%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Rudra Thakkar
0
Reputation points
asked 2024-07-08T07:18:11.1366667+00:00
Rudra Thakkar
0
Reputation points
0 answers
Azure Communication Services Error Code 490, subcode 4502
When using Azure Communication Services, some clients are receiving the error code 490, subcode 4502. However after searching the error code list…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 98%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
1 answer
The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.57 Client not authenticated to send mail. Error: 535 5.7.3 Authentication unsuccessful
I recently configured Communications Service and Email Communications Service. I have two websites - I can send email from one but not the other. Both sites use the same binary to send email and the same connection string. The site that fails gives…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 43%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
1 answer
While connecting azure communication service to whatsapp business account in meta we are getting error
Hello, While connecting azure communication service to whatsapp business account in meta we are getting error like this whatsapp business account not available for use. whatsapp.JPG
asked 2024-06-25T13:14:06.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 70%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
NamrataMahajan
0
Reputation points
commented 2024-07-06T02:50:38.35+00:00
Grmacjon-MSFT
17,456
Reputation points
1 answer
ACS check if anyone is on call or if the meeting has started
I am using Azure Communication Services (ACS) to create a web application for example - https://github.com/Azure-Samples/communication-services-web-calling-tutorial Now I would like to add a feature, that is would it be possible to check if anyone is in…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,622 questions
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2023-08-16T07:53:49.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 54%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Saif
0
Reputation points
edited a comment 2024-07-05T10:25:51.9733333+00:00
Rudra Thakkar
0
Reputation points
1 answer
i added my custom doimain in email communication service, and when i am trying to connect it to communication service, that domain is not shown in dropdown even though domain is verified
Firstly i created a email communication service and whitelisted the domain by adding MX record and TXT then created communication service and trying to add domain in domain section where in dropdown i am not able to find verified domain in backend…
asked 2024-07-03T08:50:51.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 16%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Prathik shetty
0
Reputation points
answered 2024-07-05T09:32:40.19+00:00
SnehaAgrawal-MSFT
20,856
Reputation points
3 answers
ACS: Can not purchase number
HI I tried to purchase my first number on ACS it gives me error after placing order Order failed. Unexpected error while purchasing phone numbers. ]1
asked 2021-07-12T21:31:36.747+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 79%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
brian-hutchison
6
Reputation points
answered 2024-07-04T15:58:48.0033333+00:00
SaumelAlejandro-4681
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Does Azure communication service support mute-all functionality in the present SDK?
Wanted to check if mute-all functionality is provided by calling sdk in released state? or still it is in public preview.
asked 2024-07-04T05:18:18.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 70%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sharma, Ritika
100
Reputation points
accepted 2024-07-04T08:20:20.9433333+00:00
Sharma, Ritika
100
Reputation points
1 answer
One of the answers was accepted by the question author.
Azure communication service does not support speaker enumeration in iPhone Safari.
ACS app does not provide speaker enumeration in iPhone Safari browser. What is the workaround to resolve this?
asked 2024-07-02T05:15:55.2833333+00:00
Sharma, Ritika
100
Reputation points
commented 2024-07-04T06:55:01.0166667+00:00
ajkuma
24,971
Reputation points Microsoft Employee
1 answer
One of the answers was accepted by the question author.
Unable to verify domain for email. TXT record was added to DNS.
https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/add-custom-verified-domains?pivots=platform-azp#configure-sender-authentication-for-custom-domain I am trying to follow the document above to configure email for my domain. …
0 answers
How to Play IVR after Receiving PSTN inbound call incommingcall Event
How to play IVR(Inbound call) in my scenario. I have a PSTN Number when customer call this Number I Received Incoming call Event via Webhook after this Event received I want to play the IVR to the caller(customer), Could you provide me a solution to…
asked 2024-07-03T07:55:43.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 63%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Soundhar M
30
Reputation points
asked 2024-07-03T07:55:43.02+00:00
Soundhar M
30
Reputation points
1 answer
One of the answers was accepted by the question author.
Unsupported ACS video call in iPhone chrome browser
Azure communication services does not provide support on chrome in iPhones. What is the way to run the app in this environment?
asked 2024-07-02T05:12:50.7166667+00:00
Sharma, Ritika
100
Reputation points
commented 2024-07-03T07:08:32.58+00:00
Sharma, Ritika
100
Reputation points
1 answer
RouterValue class Deserialize Issue for Azure Communication Service Job Router Java SDK
Describe the bug Hi, I am using Azure Communicaton Service Job Router Java SDK, when I tried to create the router queue, store the queue id inside db and get the router queue via the queue id stored inside db, it hits deserialize issue for JobValue. I…
asked 2024-06-25T08:48:24.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 60%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Tong Jun Ng
0
Reputation points
edited a comment 2024-07-02T19:34:01.6366667+00:00
ajkuma
24,971
Reputation points Microsoft Employee
0 answers
error adding azure communication service to bot
When I try to add the azure communication service channel I get this error on screen after a few seconds. I have tried in different suscirptions and with different users and the result is the same. erroracs2.png
asked 2024-07-01T07:01:33.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 71%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jorge Rueda
0
Reputation points
commented 2024-07-02T08:48:07.23+00:00
Jorge Rueda
0
Reputation points
0 answers
Azure Email Communication Services delivery suppressed MailboxUnavailable while mailbox is reachable (SmtpStatusCode 550)
Some of the emails sent via Azure Email Communication Services were never delivered. The log file below (i changed to emails to foo@bar.be and foo2@bar2.be and domain to…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 17%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
1 answer
EntraID Conditional Access policies for Azure Communication Services
What are the EntraID Conditional Access policies that can be utilized to manage access to Azure Communication Services (ACS)? According to the Azure security baseline, Conditional Access policies are not supported for ACS, but is it possible to provide…
asked 2024-07-01T13:30:55.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 69%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Putninš Rauls
0
Reputation points
answered 2024-07-01T13:52:17.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 24%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
akinbade abiola
9,315
Reputation points