810 questions with Azure Communication Services tags

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1 answer

Whatsapp Message Not delivered

I sent a whatsapp message using the Azure advanced Messaging, I got a 202 response code but the message wasn't delivered. Is there are restriction to region. I have a test number that the display name hasn't been review but the service assured me the…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-07-09T06:32:10.34+00:00
Taiwo Triumphant 0 Reputation points
answered 2024-07-09T12:30:53.38+00:00
ajkuma 24,971 Reputation points Microsoft Employee
2 answers

How to fix "Azure.RequestFailedException: Requested message could not be located.

"Azure.RequestFailedException: Requested message could not be located. Couldn't find a record with the messageID: 2fc238dd-b5e2-4ba3-ae33-87b6f747229d\r\nStatus: 404 (Not Found)\r\nErrorCode: MessageNotFound I'm unable to find Triage of MessageId…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-06-20T14:18:50.68+00:00
Kunam, Umakanth 0 Reputation points
edited an answer 2024-07-09T08:07:26.87+00:00
SnehaAgrawal-MSFT 20,856 Reputation points
1 answer

Como habilitar varios remitentes en mi recurso "Communication Services de correo electrónico", solamente me habilita un solo correo y no me permite agregar otros remitentes

Como habilitar varios remitentes en mi recurso "Communication Services de correo electrónico", solamente me habilita un solo correo y no me permite agregar otros remitentes. Aparece como deshabilitada la opción. English Translation- How to…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-06-23T03:31:43.08+00:00
Edulfo Lesme 0 Reputation points
edited an answer 2024-07-08T08:06:30.82+00:00
SnehaAgrawal-MSFT 20,856 Reputation points
0 answers

How to get joined participants in an Azure communication service room calls at any moment

Hello, So i want to get all the currently joined participants in a room call, is it possible using any REST APIs of room or are we planning any similar feature in future? Thanks

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-07-08T07:18:11.1366667+00:00
Rudra Thakkar 0 Reputation points
0 answers

Azure Communication Services Error Code 490, subcode 4502

When using Azure Communication Services, some clients are receiving the error code 490, subcode 4502. However after searching the error code list…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-07-05T13:27:59.4533333+00:00
Iasonas 0 Reputation points
commented 2024-07-08T05:51:41.14+00:00
Iasonas 0 Reputation points
1 answer

The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.57 Client not authenticated to send mail. Error: 535 5.7.3 Authentication unsuccessful

I recently configured Communications Service and Email Communications Service. I have two websites - I can send email from one but not the other. Both sites use the same binary to send email and the same connection string. The site that fails gives…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-07-05T13:24:36.2033333+00:00
Sam Wheat 401 Reputation points
answered 2024-07-06T23:31:03.3966667+00:00
Sam Wheat 401 Reputation points
1 answer

While connecting azure communication service to whatsapp business account in meta we are getting error

Hello, While connecting azure communication service to whatsapp business account in meta we are getting error like this whatsapp business account not available for use. whatsapp.JPG

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-06-25T13:14:06.3833333+00:00
NamrataMahajan 0 Reputation points
commented 2024-07-06T02:50:38.35+00:00
Grmacjon-MSFT 17,456 Reputation points
1 answer

ACS check if anyone is on call or if the meeting has started

I am using Azure Communication Services (ACS) to create a web application for example - https://github.com/Azure-Samples/communication-services-web-calling-tutorial Now I would like to add a feature, that is would it be possible to check if anyone is in…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,621 questions
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2023-08-16T07:53:49.62+00:00
Saif 0 Reputation points
edited a comment 2024-07-05T10:25:51.9733333+00:00
Rudra Thakkar 0 Reputation points
1 answer

i added my custom doimain in email communication service, and when i am trying to connect it to communication service, that domain is not shown in dropdown even though domain is verified

Firstly i created a email communication service and whitelisted the domain by adding MX record and TXT then created communication service and trying to add domain in domain section where in dropdown i am not able to find verified domain in backend…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-07-03T08:50:51.76+00:00
Prathik shetty 0 Reputation points
answered 2024-07-05T09:32:40.19+00:00
SnehaAgrawal-MSFT 20,856 Reputation points
3 answers

ACS: Can not purchase number

HI I tried to purchase my first number on ACS it gives me error after placing order Order failed. Unexpected error while purchasing phone numbers. ]1

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2021-07-12T21:31:36.747+00:00
brian-hutchison 6 Reputation points
answered 2024-07-04T15:58:48.0033333+00:00
SaumelAlejandro-4681 0 Reputation points
1 answer One of the answers was accepted by the question author.

Does Azure communication service support mute-all functionality in the present SDK?

Wanted to check if mute-all functionality is provided by calling sdk in released state? or still it is in public preview.

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-07-04T05:18:18.5766667+00:00
Sharma, Ritika 100 Reputation points
accepted 2024-07-04T08:20:20.9433333+00:00
Sharma, Ritika 100 Reputation points
1 answer One of the answers was accepted by the question author.

Azure communication service does not support speaker enumeration in iPhone Safari.

ACS app does not provide speaker enumeration in iPhone Safari browser. What is the workaround to resolve this?

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-07-02T05:15:55.2833333+00:00
Sharma, Ritika 100 Reputation points
commented 2024-07-04T06:55:01.0166667+00:00
ajkuma 24,971 Reputation points Microsoft Employee
1 answer One of the answers was accepted by the question author.

Unable to verify domain for email. TXT record was added to DNS.

https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/add-custom-verified-domains?pivots=platform-azp#configure-sender-authentication-for-custom-domain I am trying to follow the document above to configure email for my domain. …

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-06-23T22:08:08.47+00:00
Sam Wheat 401 Reputation points
accepted 2024-07-03T18:29:50.0166667+00:00
Sam Wheat 401 Reputation points
0 answers

How to Play IVR after Receiving PSTN inbound call incommingcall Event

How to play IVR(Inbound call) in my scenario. I have a PSTN Number when customer call this Number I Received Incoming call Event via Webhook after this Event received I want to play the IVR to the caller(customer), Could you provide me a solution to…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-07-03T07:55:43.02+00:00
Soundhar M 30 Reputation points
1 answer One of the answers was accepted by the question author.

Unsupported ACS video call in iPhone chrome browser

Azure communication services does not provide support on chrome in iPhones. What is the way to run the app in this environment?

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-07-02T05:12:50.7166667+00:00
Sharma, Ritika 100 Reputation points
commented 2024-07-03T07:08:32.58+00:00
Sharma, Ritika 100 Reputation points
1 answer

RouterValue class Deserialize Issue for Azure Communication Service Job Router Java SDK

Describe the bug Hi, I am using Azure Communicaton Service Job Router Java SDK, when I tried to create the router queue, store the queue id inside db and get the router queue via the queue id stored inside db, it hits deserialize issue for JobValue. I…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-06-25T08:48:24.9333333+00:00
Tong Jun Ng 0 Reputation points
edited a comment 2024-07-02T19:34:01.6366667+00:00
ajkuma 24,971 Reputation points Microsoft Employee
0 answers

error adding azure communication service to bot

When I try to add the azure communication service channel I get this error on screen after a few seconds. I have tried in different suscirptions and with different users and the result is the same. erroracs2.png

Azure AI Bot Service
Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
806 questions
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-07-01T07:01:33.9066667+00:00
Jorge Rueda 0 Reputation points
commented 2024-07-02T08:48:07.23+00:00
Jorge Rueda 0 Reputation points
0 answers

Azure Email Communication Services delivery suppressed MailboxUnavailable while mailbox is reachable (SmtpStatusCode 550)

Some of the emails sent via Azure Email Communication Services were never delivered. The log file below (i changed to emails to foo@bar.be and foo2@bar2.be and domain to…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-03-15T12:52:11.4666667+00:00
wstaelens 41 Reputation points
commented 2024-07-02T07:22:51.1333333+00:00
wstaelens 41 Reputation points
1 answer

EntraID Conditional Access policies for Azure Communication Services

What are the EntraID Conditional Access policies that can be utilized to manage access to Azure Communication Services (ACS)? According to the Azure security baseline, Conditional Access policies are not supported for ACS, but is it possible to provide…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,620 questions
asked 2024-07-01T13:30:55.3533333+00:00
Putninš Rauls 0 Reputation points
answered 2024-07-01T13:52:17.51+00:00
akinbade abiola 9,315 Reputation points
0 answers

Retrieving Email History and Engagement Data from Azure Communication Services

Dear Azure Support Team, I am seeking assistance with retrieving comprehensive email history and engagement data from Azure Communication Services. Specifically, I need to achieve the following: Email History Retrieval: Obtain a complete history of…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
810 questions
asked 2024-06-28T04:36:38.71+00:00
Vimalraj S 0 Reputation points
commented 2024-07-01T06:22:19.3933333+00:00
Vimalraj S 0 Reputation points