1,578 questions with Windows Hardware Performance tags

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How Does One Get 24bit Audio from the Surface Pro 11?

In speaking with Microsoft support on 7-21-24 and 7-22-24, I was informed the audio chip on the Surface Pro 11 (CoPilot+PC snapdragon version) is a Qualcomm WCD9385 and that it supports 24 bit audio. Allow me to explain my test environment and why this…

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
asked 2024-07-24T18:53:01.7933333+00:00
Revup67-9210 0 Reputation points
edited the question 2024-07-24T19:07:11.2+00:00
Revup67-9210 0 Reputation points
0 answers

How to fix the dts: x ultra app problem after the recent update on my asus tuf f15 laptop, model: fx506lhb, please help

it is working fine till i have updated to the latest version, once after updating it is not responding how could it be made to work as before?

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,623 questions
Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,972 questions
Microsoft Configuration Manager
asked 2024-06-01T07:20:59.5466667+00:00
Phanindra Kolli 10 Reputation points
commented 2024-07-24T01:48:40.14+00:00
Percy Burgos Torres 0 Reputation points
11 answers

HDMI Display Not working after current Windows 11 Update

I see that on my Surface Pro 6 the HDMI stops functioning on the current update. I tried the Surface Diagnostic Toolkit and it once corrected the issues ( about 4 weeks back) but then the issue again resurfaced and the tool kit was of no use. I then…

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,972 questions
asked 2022-01-17T08:29:31.773+00:00
Anoop Somnath 26 Reputation points
commented 2024-07-22T14:58:45.98+00:00
Sam M 0 Reputation points
0 answers

WHEA Logger - A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.

well to start my gaming pc has been freezing, then it makes a buzzing sound and then it turns off and turns backon..it does this frequently. i checked the event viewer, it said WHEA Logger - A fatal hardware error has occurred. A record describing the…

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,972 questions
asked 2024-07-21T05:23:49.23+00:00
Jeff Nettles 0 Reputation points
commented 2024-07-21T13:38:44.2533333+00:00
RobertRicks-0663 5 Reputation points
0 answers

Caps lock key specfically causing dpc spikes

When pressing the caps lock key there is huge dpc latency spike witht the i8042prt.sys driver, it is only this key no other key on the keyboard causes this. I checked this 3 to 4 times with latencymon as well, this cause sthe entire system to lag out and…

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,092 questions
Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,972 questions
asked 2024-07-21T11:52:26.64+00:00
Padam V 0 Reputation points
1 answer

snap camera

Please help me get Snap Camera to work, I tried everything but the camera is not showing. I tried every update and i think there's something blocking it I don't know... i have an Mac with the newest update 11.1

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
asked 2020-12-15T13:41:02.15+00:00
Olivia Karoline Rieva 1 Reputation point
commented 2024-07-19T15:50:33.51+00:00
deannapratt 0 Reputation points
2 answers

Use laptop for second display

I am trying to connect a laptop to a PC as a second monitor. The laptop is an Asus ZenBook Pro Duo, and the PC graphics card is a GeForce GTX 1070 8GB. The card has several ports, so I have tried connecting them using HDMI and Display Port lines with no…

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,972 questions
asked 2024-07-18T11:45:17.43+00:00
Harley Roberts 0 Reputation points
answered 2024-07-18T17:40:59.3633333+00:00
prashant chalke 235 Reputation points
1 answer

How to fix The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID

My pc keeps crashing in the middle of games and I can't figure out why. I have followed every single guide on this issue but nothing is fixing it. This is the system warning message: The application-specific permission settings do not grant Local…

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,180 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,623 questions
Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
1,920 questions
Windows DHCP
Windows DHCP
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.DHCP: Dynamic Host Configuration Protocol (DHCP). A communications protocol that lets network administrators manage centrally and automate the assignment of Internet Protocol (IP) addresses in an organization's network.
1,035 questions
Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
asked 2023-03-23T01:04:43.36+00:00
Malek Fahmy 15 Reputation points
commented 2024-07-17T17:34:06.41+00:00
Anshul Chauhan 0 Reputation points
1 answer

How to fix blue error screen when trying to update without factory reseting laptop.

This started when my wifi icon in my quick settings and in my settings was not even on like how every once awhile windows will remove it and I have to update the driver but this time after I done the update driver something was different.I see that I…

Windows Network
Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
711 questions
Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
asked 2024-07-14T05:50:13.9633333+00:00
Tavian Jessup 0 Reputation points
answered 2024-07-16T19:53:21.95+00:00
Tavian Jessup 0 Reputation points
4 answers

Bluetooth Device Battery Indicator Display in System Tray

When we hover a mouse over the Volume icon in System Tray it currently shows the sound level indicator. Would it be possible to replace with Battery Level indicator (if connected to BlueTooth device) or add it along with Sound Level?

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,972 questions
asked 2023-01-09T02:29:01.6+00:00
Deepak Vasudevan 96 Reputation points
commented 2024-07-15T20:44:18.6966667+00:00
Augusto Barreto 0 Reputation points
2 answers

Why RebootForDeiceRecovery step fails during HLK , DF - Concurrent Hardware And Operating System (CHAOS) Test (Development and Intergration).

Hi. I am currently in the process of HLK certifying the PCIe video capture card driver. The development environment is as follows. HLK Server OS: window server 2019 Standard Taget OS BuildNumber: Win10 1904 Drvier: KMDF 1.11 Connect Slot: PCIe…

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
Windows Driver Kit (WDK)
Windows Driver Kit (WDK)
A set of Microsoft tools that are used to develop, test, and deploy Windows drivers.
53 questions
asked 2024-05-29T07:41:31.5+00:00
isjung 0 Reputation points
edited an answer 2024-07-15T09:09:45.1566667+00:00
isjung 0 Reputation points
2 answers

How to do WHQL certification for a custom class driver?

I wrote a driver to send and receive data with the touchpad, and when I do HLK testing, the class of the inf file is custom, so I just need to load the 15 items of the playlist and then I can do WHQL authentication? Is my idea feasible?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,180 questions
Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
asked 2023-04-21T08:55:10.5133333+00:00
mumuxi 20 Reputation points
commented 2024-07-15T06:55:47.5266667+00:00
李元靖 0 Reputation points
1 answer

Which tests must be passed for hardware certification

I want to sign a camera driver with Microsoft, and I have setup a test system. After creating the project in HLK studio, and selecting the hardware from "device manager list", I see the list of the tests in "Tests" tab. One of the…

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
asked 2022-01-20T21:23:00.357+00:00
Reza Ahani 1 Reputation point
commented 2024-07-15T03:49:24.0066667+00:00
李元靖 0 Reputation points
0 answers

HLK - Failed DF tests PNP Rebalance Fail Restart Device Test (Development and Integration) and Concurrent Hardware And Operating System (CHAOS) Tests (all)

Hi, I am performing HLK tests for the volume upper filter driver and the following three tests are failing for different reasons. ---------- DF - PNP Rebalance Fail Restart Device Test (Development and Integration) This test consistently…

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
asked 2021-03-27T17:57:22.643+00:00
Mandar Sahasrabuddhe 6 Reputation points
edited a comment 2024-07-14T14:28:03.4133333+00:00
isjung 0 Reputation points
1 answer

24H2 HLK Audio APO WHQL test error in Required Driver Attributes Test

The HKL version is: Windows HLK Insider Preview (Dev Channel) – Build 26085 The client OS: windows 11 insider preview (dev channel) - Build 26080(also failed in 26120) Required Driver Attributes Test does not exist before 24H2 WHQL, this test seems to…

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
asked 2024-05-10T07:25:17.32+00:00
jinkai shi 0 Reputation points
answered 2024-07-14T13:17:15.4333333+00:00
Olli Janatuinen 0 Reputation points
5 answers

Microsoft Visual FoxPro

I upgraded to Windows 11. I have some programs that I am trying to run but get a message that it cannot locate the Microsoft Visual FoxPro support library. Is there a way to get these programs to run on Windows 11. I was previously running these programs…

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,972 questions
asked 2023-02-07T03:31:09.91+00:00
Kent Carter 10 Reputation points
commented 2024-07-11T18:56:58.3666667+00:00
Robert Park 0 Reputation points
0 answers

Degraded performance after upgraded Azure VM Disk

Dears, In my current project, we had some users using Azure VMs with Windows 11 (GPU) with Standard SSD LRS disks and others using Premium SSD LRS. Recently we moved everyone that was missing to Premium SSD P10, stopping the machines, and when they got…

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
7,571 questions
Azure Disk Storage
Azure Disk Storage
A high-performance, durable block storage designed to be used with Azure Virtual Machines and Azure VMware Solution.
603 questions
Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,449 questions
Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,972 questions
asked 2024-07-10T17:37:32.44+00:00
Mateus Parente 0 Reputation points
commented 2024-07-10T19:28:55.2966667+00:00
deherman-MSFT 35,636 Reputation points Microsoft Employee
1 answer

is ARM catalog required to get the WoA WHQL cert ?

i'm trying to get WHQL cert. for Win 10, Win 11 and WoA. I change inf to add ARM64 description and prepare win 10, win 11 catelog, but no WoA catelog, will it pass the WoA WHQL cert. ?

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
asked 2024-07-09T02:39:33.63+00:00
Ivy YT Chang 0 Reputation points
commented 2024-07-09T08:36:49.87+00:00
Ivy YT Chang 0 Reputation points
1 answer

when I play Elden ring or rainbow six siege my whole pc crashes and I don't know why, the event viewer says this but I'm not sure what any of it means

Log Name: System Source: Microsoft-Windows-WHEA-Logger Date: 7/8/2024 6:16:52 PM Event ID: 18 Task Category: None Level: Error Keywords: User: LOCAL SERVICE Computer: DESKTOP-9H07A2Q Description: A…

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,180 questions
Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
asked 2024-07-08T22:33:20.4666667+00:00
yamir arciniega 0 Reputation points
answered 2024-07-09T02:57:06.98+00:00
Neuvi Jiang 765 Reputation points Microsoft Vendor
2 answers

When will Microsoft rebrand USB 3.1 to USB 3.2 in inbox driver?

On Intel 10th gen processor system, Intel USB host controller is marked as USB 3.2 Gen1. But the device name is still Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft) in Device Manager. Because the device is using inbox driver…

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,578 questions
asked 2021-03-07T02:22:40.133+00:00
guliteb 41 Reputation points
answered 2024-07-08T02:51:32.58+00:00
Oleksandr Sokolov 0 Reputation points