PC continually pausing

Question

A few weeks back I noticed the mouse cursor started "pausing" as I move it around. It stops then rushes to catch up. It does this continually - every 3-4 seconds. I tried several different mice - wireless and corded - all do the same. Now I notice its actually the whole PC that's pausing - video display etc. 

I searched online for solutions to the mouse pausing and nothing worked. I even bought a new SSD and did a fresh install of W10 to it and the mouse seemed to be working OK while it was installing, but as soon as the first welcome/browser screen was displayed, the pausing was back. 

I've reverted to my original boot disc and now just tried safe mode and in that the system is OK - no pauses. How do I work out whats causing the problem ? Which driver/service/app ?

Answer 1

Ask Cortana for "Performance Monitor".

https://www.c-sharpcorner.com/article/how-to-use-perfmon-to-monitor-performance/

How To Use Perfmon To Monitor Performance

https://www.makeuseof.com/tag/use-windows-performance-monitor-like-power-user/

How to Use the Windows Performance Monitor Like a Power User

https://www.windowscentral.com/how-use-performance-monitor-windows-10

How to use Performance Monitor on Windows 10

Note: Those are 3rd-party sites that look knowledgeable to me, but I know nothing (bad or good) about any links or downloads that are there (or anywhere else).

There are many other sites & videos that explain the use of Performance Monitor. Set it up, let us know what you see, & ask back any further question.

Answer 2

I looked in event viewer and can't see anything that seems related to the pausing. The mouse cursor pauses every 1-2secs so should I be seeing lots of events being recorded ?  Nothing seems to happen in event viewer. Is there a way to monitor events as they happen ?

Answer 3

Right click on Start > Open Event Viewer

Check Application & System Logs for time of the pause to determine the service interruption.

You might also check for Edge issues in Application log as well.

Answer 4

I tried a clean boot and the problem is still there. 

If I boot up in safe mode with all none MS apps and services disabled (not running) then the mouse and PC pauses are gone - all is OK. 

If I don't use safe mode then the pausing happens. 

While in safe mode, I disabled all MS and none MS services that were not running, turned off safe mode and rebooted. I thought this would give similar results to operating in safe mode. Some extra MS services were now enabled - but not running. And the pausing re-ocurred. 

I tried progressively stopping MS services but of the ones I was able to stop, none made the pausing go away. It seems to be an MS service causing the problem - how can I find which one ? 

Note in MSconfig, General settings are

selective startup

Load system services (partial) 

Load startup items.

Answer 5

Hi, AlanBenn666,

Follow these steps for clean boot troubleshooting to determine what may cause the issue.

https://support.microsoft.com/en-us/help/929135.