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I can't schedule appointments that reoccur on a specific day of the week.

I need to speak with a live person about Outlook I need to schedule appointments that reoccur: for example every 4th Tuesday or the first Monday of the month and can no longer do so

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Bob Hanson 0

answered

Winnie-B 8,470 Microsoft External Staff Moderator

2 answers

Computer will not boot into Windows 10, how can I resolve this?

My backup computer will not boot into Windows 10 so it starts an Automatic Repair. After an Automatic Repair, it says, "Automatic Repair could not repair your PC." If I click on Advanced Options, I get several options and if I click on…

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Wayne Carpenter 90

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Gunasekar N 70,860 Independent Advisor

1 answer

Microsoft Authenticator - restore from Backup

I have recently needed to restore Microsoft Authenticator from a backup ( changed phones) . All is fine except for any Microsoft Work or School accounts. In these cases when restoring apparently it is only the name which is restored and a message states…

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Padraig R 0

edited an answer

Killian N 1,560 Independent Advisor

2 answers

Hi, I recently created an Azure Synapse workspace and was attempting to run a simple SQL query using the built-in serverless SQL pool. However, I encountered an issue where the built-in serverless SQL pool is displays internal error and is unavailable

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Kritika Tripathi 5

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Pilladi Padma Sai Manisha 10,765 Microsoft External Staff Moderator

1 answer

(e.g., @gmail.com)

Computer AndroidiPhone & iPad Check encryption for incoming messages A static image that shows where to check the security of a received email. In the image, a user clicks the dropdown arrow next to the recipient's name, and opens a pop-up window…

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nerob khan 0

answered

Chloe-V 9,110 Microsoft External Staff Moderator

1 answer

my excel & word docs are restricted from editing

Since I purchased MS 365 basic, my excel & word docs are restricted from editing. I had yearly subscription to MS office & changed to personal Basic. A ribbon comes up to activate Microsoft Basic , when I click it sends me to upgrade to premium

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Diana Solomon 0

answered

Gunasekar N 70,860 Independent Advisor

3 answers

Copilot Studio – Azure SQL Knowledge Source Connected but Agent Cannot Retrieve Data

Dear reader, I'm integrating an Azure SQL Database as a knowledge source in Copilot Studio, but despite the connection showing as successful and preview data being visible, the agent is unable to retrieve any data when queried. Below are the details and…

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Niek 0

commented

Pilladi Padma Sai Manisha 10,765 Microsoft External Staff Moderator

1 answer

Classic Teams

How do I download a current version of Teams? Every time I try to use the one on my laptop I get a message that says Classic Teams is no longer available.

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Beverly Hanford 0

edited an answer

Jade Ng 13,245 Microsoft External Staff Moderator

0 answers

How to convert Microsoft Forms multiple answers into binary columns in Excel?

I have a form where users select the lab equipment they used from a multiple-choice question. In the Excel export, the results appear in a single cell as a comma-separated list (e.g., "Beaker, Microscope, Scale"). Instead of this text string, I…

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Putri Ardhya Anindita 0

1 answer

Unable to share365subscription

I cannot share my 365 subscription since my last renewal

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Rob Kearley 0

commented

Gunasekar N 70,860 Independent Advisor

1 answer

Hyper X Quadcast s not picking up audio on windows 11

So i got a new quadcast microphone for christmas of 2025 and i changed pcs in march 2026. For some reason in the beginning the microphone work perfectly, but now it just doesnt. It gets recognized by the PC and the drivers connect correctly but no audio…

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Krizma _1 0

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Emma1-N 8,465 Microsoft External Staff Moderator

1 answer

URGENT: Partner Center Vetting trapped in a Dead-End. NO WORKSPACE, emails bounce, ALL ticket portals block me. How to submit domain cert?

My Hardware Developer account is stuck in 'Employment Verification' forever. However, we are facing a horrific systemic DEAD END: We cannot create a ticket in Partner Center because the 'Workspace' is empty for pending accounts. Emails sent to…

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Gongfen Qiu 5

answered

Gongfen Qiu 5

2 answers

AI Email Agent – Autonomous Email Monitoring, Classification, and Reply in a Multitenant Setup

Hi Community, We are looking to build an autonomous AI Email Agent and would appreciate guidance on the best approach within the Microsoft ecosystem. What the Agent Needs to Do The agent should handle the following end-to-end flow, fully…

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Angel Jemimmal D 0

edited a comment

Teddie-D 18,700 Microsoft External Staff Moderator

1 answer

HP 15-da0053wm help with bitlocker and why my system information has changed to Insyde H20 EFI BIOS

I added more memory to my laptop, after it restarted, it asked for my Bitlocker Recovery Key! Then I noticed that my BIOS information has changed.: Product name: Insyde H20 EFI BIOS (PII Removed). I have tried and tried to restore my laptop to factory…

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Judi Younger 0

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Judi Younger 0

0 answers

Email not receiving incoming mails

My email account is not receiving incoming mails. What could be the problem?

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MR BEN KOYO 0

1 answer

Unable to Access Microsoft Forms

Hello, I am currently unable to access Microsoft Forms using my UC San Diego account. When I try to open Forms, I receive the following error message: "Our organization has not enabled Microsoft Forms for your current account. Please contact your…

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Barcena, Clarissa 0

answered

Dora-T 14,950 Microsoft External Staff Moderator

0 answers

Accessing shared email account from Outlook app

I'm having issues accessing a shared email account from the Outlook app. I follow all the described steps: tools > accounts > click on email that has shared access > delegates and sharing > shared with me > add in the account I am an admin…

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nik 0

1 answer

Why I am unable to download my AI-901 certification which I passed on 29th Jun 2026?

I am unable to download my AI-901 certification which I passed on 29th Jun 2026. I don't see it available in my Credentials section where I am seeing my Old certification which I passed in Oct 2020. Kindly suggest how to get it resolved..

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Pradip Ghosh 0

edited the question

TP 158.2K Volunteer Moderator

5 answers

HELP sfc /scannow stops at 48% etc

HI all I have been trying to sun "sfc /scannow" and it keeps stopping at 48%. I get the error "Windows Resource Protection could not perform the requested operation". I've tried various things suggested online, and none have fixed…

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Jonelle DeFelice 10

edited a comment

Jimenez, Diego Leonardo 0

1 answer

I needed help and both phone numbers I found would hang up on me. That is extremely frustrating and I can not believe a business runs that way. I took over a nonprofit rescue and need help changing the name.

The link the robot on the phone gave me was not helpful. Then every time I tried to call after, it would automatically hang up on me. I do not understand the point of a phone number with "customer support" if there is no support actually there.…

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Torre Taylor 0

answered

Chloe-V 9,110 Microsoft External Staff Moderator

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1,823,970 questions

I can't schedule appointments that reoccur on a specific day of the week.

Computer will not boot into Windows 10, how can I resolve this?

Microsoft Authenticator - restore from Backup

Hi, I recently created an Azure Synapse workspace and was attempting to run a simple SQL query using the built-in serverless SQL pool. However, I encountered an issue where the built-in serverless SQL pool is displays internal error and is unavailable

(e.g., @gmail.com)

my excel & word docs are restricted from editing

Copilot Studio – Azure SQL Knowledge Source Connected but Agent Cannot Retrieve Data

Classic Teams

How to convert Microsoft Forms multiple answers into binary columns in Excel?

Unable to share365subscription

Hyper X Quadcast s not picking up audio on windows 11

URGENT: Partner Center Vetting trapped in a Dead-End. NO WORKSPACE, emails bounce, ALL ticket portals block me. How to submit domain cert?

AI Email Agent – Autonomous Email Monitoring, Classification, and Reply in a Multitenant Setup

HP 15-da0053wm help with bitlocker and why my system information has changed to Insyde H20 EFI BIOS

Email not receiving incoming mails

Unable to Access Microsoft Forms

Accessing shared email account from Outlook app

Why I am unable to download my AI-901 certification which I passed on 29th Jun 2026?

HELP sfc /scannow stops at 48% etc

I needed help and both phone numbers I found would hang up on me. That is extremely frustrating and I can not believe a business runs that way. I took over a nonprofit rescue and need help changing the name.