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downgrade my subscription

Richard Friedman 0 Reputation points
2026-03-10T18:15:30.01+00:00

How do I downgrade my subscription from Family 365 to basic 365. I purchase a free standing MS office product and only want to maintain my onedrive subscription

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. Q&A Assist
    2026-03-10T18:15:48.2633333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To move from Microsoft 365 Family to a lower OneDrive-only/Basic-level subscription, first stop the Family subscription, then purchase the plan you want and switch to it.

    1. Turn off recurring billing or cancel Microsoft 365 Family
      1. Go to https://account.microsoft.com/services and sign in with the Microsoft account that owns the Family subscription.
      2. Under Services & subscriptions, locate Microsoft 365 Family.
      3. Select Manage.
      4. Either:
        • Select Cancel subscription (or Upgrade or Cancel) and follow the prompts, or
        • Select Turn off recurring billing so it will expire at the end of the current term.
      After cancellation/expiry, storage for everyone on the Family plan will drop back to the free allowance unless a new storage/Basic plan is purchased.
    2. Keep only OneDrive / Basic-level storage
      • If the goal is to stop using the Family subscription and just keep cloud storage, switch to a lower plan instead of renewing Family:
        1. After signing in at https://account.microsoft.com/services, buy the Microsoft 365 Basic (or other OneDrive/consumer storage) plan that fits the needs.
        2. Make sure to use the same Microsoft account when purchasing the new plan so the remaining time and storage apply correctly.
    3. Impact on Office apps
      • Since a standalone Office product is already owned, Office desktop apps will continue to work from that one-time purchase.
      • After the Microsoft 365 subscription ends, the extra subscription benefits (like additional OneDrive storage and other services) stop; only the new Basic/OneDrive plan benefits remain.

    If only a non-subscription Office is desired and no Microsoft 365 subscription at all, turn off recurring billing on the current subscription and let it expire, then rely solely on the standalone Office license.


    References:

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