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2 answers One of the answers was accepted by the question author.

Word ( and Excel ) will not load - just get an unspecified error

When I open Word on my Windows 10 PC I get the message attached - the same happens to Excel If I click on Repair Now the program shuts down. How do I resolve this issue

Microsoft 365 and Office | Word | For home | Windows
asked 2026-04-29T12:46:59.87+00:00
Michael Dennison 25 Reputation points
commented 2026-08-27T09:41:46.8133333+00:00
Stefan Blom 350.1K Reputation points MVP Volunteer Moderator
3 answers One of the answers was accepted by the question author.

I recorded where I saved my 108 page doc., but not where I saved it. Tried Recents, not listed. Do not like one drive, or Cloud. I searched in all suggested places. Finally 90 minutes after midnight noticed bottom LH corner with Number of pages and words

I always save to MY PC option. to My docs. then a folder. I write histories using 50 to 170 pages and always in Word. After a manual editing session (not AI) I saved to My Pc/then Folder name. Or so I thought.I have worked on Long Docs like this since…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-08-27T01:17:38.42+00:00
pamela trimmer 60 Reputation points
accepted 2026-08-27T08:50:02.9266667+00:00
pamela trimmer 60 Reputation points
3 answers One of the answers was accepted by the question author.

Unable to set up PIN in Windows Hello, keeps timing out Win 11 utd

Using either authenticator or password, times out in about 10 sec. One more Win 11 bug. Moderator note: moved from Windows for home | Windows 11 | Security and privacy

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-05-05T19:28:57.46+00:00
VWFeature 21 Reputation points
commented 2026-08-27T08:31:36.7433333+00:00
Shaun Randall 0 Reputation points
2 answers One of the answers was accepted by the question author.

Incorrect Workplace Discount Program association with the wrong Microsoft account

Short text Eligible for the Workplace Discount Program with [Moderator note: Personally Identifiable Information removed]  Corporate email linked to the wrong Microsoft account. Please verify, remove the incorrect association, and link it…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-06T15:27:30.29+00:00
Alexandre Lepart 20 Reputation points
commented 2026-08-27T08:30:54.83+00:00
Julian 0 Reputation points
1 answer One of the answers was accepted by the question author.

System resource manager (WSRM) service memory leak

Hello, We have dense terminal servers where the WSRM service (wsrm.exe) is leaking nonpaged pool memory, causing STOP 0x0000009F crashes. We need to transition resource management from WSRM to Windows Group Policy CPU Quotas.

Windows for business | Windows 365 Enterprise
asked 2026-08-20T04:07:32.8833333+00:00
FAQ Jadit 40 Reputation points
accepted 2026-08-27T08:24:39.0666667+00:00
FAQ Jadit 40 Reputation points
2 answers One of the answers was accepted by the question author.

Word won't select text anymore by using mouse click and drag

Why can't I select text in Word anymore by using mouse click and drag? I was able to do this until recently, now it will only partially select text and then immediately unselect it.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-08-27T01:21:16.5933333+00:00
Jan Phillips 30 Reputation points
commented 2026-08-27T08:14:04.4433333+00:00
John Jefferson Doyon 84,735 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Can’t using another method for MFA verification

I’m Global Administrator, I Lost Microsoft Authenticator after changing phones. trying another method using SMS but still have error. //quote Error Code: 399287 //unquote Need Data Protection / Tenant Recovery team to reset MFA/Security

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-11T13:37:43.1+00:00
Sahrudin Sudi Saeraji 25 Reputation points
answered 2026-08-27T08:02:08.2333333+00:00
Engelbert Wilde 0 Reputation points
2 answers One of the answers was accepted by the question author.

Issue to open Excel file on Sharepoint

Hi, I have an issue to open one specific Excel file on Sharepoint. Fine to share it here. It would not violate the code of conduct on this forum?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-27T05:15:34.5066667+00:00
Jonathan 320 Reputation points
edited an answer 2026-08-27T07:13:16.7466667+00:00
Liora 1,190 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Outlook no longer syncing with Spectrum

My "New" Outlook has been working fine for several months now. On 08/05 it worked in the A.M. then I flew to New York to visit my dad connected to his wifi which is also Spectrum and it hasn't worked since. I thought that maybe when I got back…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-21T10:19:47.79+00:00
Brian Hannay 45 Reputation points
commented 2026-08-27T06:47:56.0566667+00:00
Hendrix-V 18,215 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Install_linux_azcmagent.sh missing Ubuntu 26.04 support despite agent 1.67 changelog

Install_linux_azcmagent.sh missing Ubuntu 26.04 support despite agent 1.67 changelog Summary The public Azure Connected Machine agent Linux install script (downloaded via https://aka.ms/azcmagent) still rejects Ubuntu 26.04 as an unsupported…

Azure Arc
Azure Arc

A Microsoft cloud service that enables deployment of Azure services across hybrid and multicloud environments.

639 questions
asked 2026-08-24T09:53:46.7566667+00:00
Fredrik Björck 20 Reputation points
accepted 2026-08-27T06:32:49.7466667+00:00
Fredrik Björck 20 Reputation points
2 answers One of the answers was accepted by the question author.

Outlook translation is detecting the wrong language

Outlook is set to translate messages to Faroese. However, when I receive an email in Faroese, Outlook detects it as Icelandic and asks whether I would like to translate it to Faroese. How can I get rid of the translation prompt for messages already in…

Outlook | Web | Outlook.com | Settings
asked 2026-08-20T15:10:55.5366667+00:00
Ása Johannesen 20 Reputation points
commented 2026-08-27T06:19:48.1033333+00:00
Kai-H 25,345 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

how do i adjust SMS transfer buffer parameters?

File server migration via SMS was failing during large-scale transfer. Not automatically completed. Transfer not possible. Destination proxy agent (SmsProxy.exe) leaking memory and blocking. server restarted. Deep directory scan fails. During check…

Windows for business | Windows 365 Business
asked 2026-08-17T15:11:05.8666667+00:00
BlackJack 40 Reputation points
accepted 2026-08-27T06:10:42.51+00:00
BlackJack 40 Reputation points
2 answers One of the answers was accepted by the question author.

Switch change liao NLB Unicast broken, heartbeat kenna dropped by switch port. How to configure?

Guys, need some help here. Just swapped out our core switch, now the NLB cluster running in Unicast mode totally down the drain. Traffic not balancing across nodes at all. Checked the switch logs, turns out the port security / MAC spoofing protection on…

Windows for business | Windows Server | Networking | Other
asked 2026-08-07T06:10:05.03+00:00
Chang Min 40 Reputation points
accepted 2026-08-27T06:04:02.3866667+00:00
Chang Min 40 Reputation points
2 answers One of the answers was accepted by the question author.

Alerting on: New dead-lettered message detected in service bus

Hello, Is there a way to alert on newly dead-lettered messages rather than the current DLQ count? We use Azure Service Bus queues and wish to monitor the dead letter queue. It appears only relevant information is the dead-letter count metric, but we…

Azure Service Bus
Azure Service Bus

An Azure service that provides cloud messaging as a service and hybrid integration.

752 questions
asked 2026-08-17T10:03:25.5866667+00:00
Vuong, K (Kevin) 40 Reputation points
edited an answer 2026-08-27T05:54:59.2233333+00:00
Fabian Zankl 160 Reputation points
1 answer One of the answers was accepted by the question author.

How to fix "High Definition Audio Device" on my Windows 11?

Hello, Since a couple of days I've been encountering this issue of my laptop speakers randomly not playing audio, even if I'm playing a video with audio, the sound just "disappears", after multiple restarts only is when the audio returns to…

Windows for home | Windows 11 | Devices and drivers
asked 2026-07-29T08:41:30.17+00:00
Krish Mathur 40 Reputation points
accepted 2026-08-27T05:08:04.5033333+00:00
Krish Mathur 40 Reputation points
3 answers One of the answers was accepted by the question author.

Test entra group invalid error

Test entra group invalid error, getting forbidden error

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-26T06:15:47.69+00:00
Givary-MSFT 35,831 Reputation points Microsoft Employee Moderator
accepted 2026-08-27T04:45:51.59+00:00
Givary-MSFT 35,831 Reputation points Microsoft Employee Moderator
1 answer One of the answers was accepted by the question author.

account not found

I’m having an issue with my Microsoft account. When I try to sign in or recover my account using my email address, the system says that no such account exists. However, when I try to create a new Microsoft account with the exact same email address, it…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-01-03T20:41:18.8166667+00:00
Hewraman Amedî 20 Reputation points
commented 2026-08-27T04:37:10.1433333+00:00
Hornblower409 13,640 Reputation points
2 answers One of the answers was accepted by the question author.

Can't get into my college account

I can't do anything on the Microsoft Authenticator App because it asks me to put in a code that sends to the app or ask to verify something, nothing come up on the app if in the notification, leading me to not be able to do a thing about it but complain.…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-08-27T02:00:26.5366667+00:00
Katelynn Bombard 20 Reputation points
accepted 2026-08-27T03:51:10.1133333+00:00
Katelynn Bombard 20 Reputation points
2 answers One of the answers was accepted by the question author.

Mitigating DNS Recursion Loop Denial of Service (100% CPU) on Windows Server DNS?

Morning all, We’ve recently been hit by a right pain of an issue: one of our core Windows Server DNS nodes locked up at 100% CPU. Investigation showed it got stuck in an infinite query recursion loop between our internal forwarders and external upstream…

Windows for business | Windows Server | Networking | Other
asked 2026-08-12T05:50:40.5333333+00:00
George Wilson 60 Reputation points
accepted 2026-08-27T02:57:02.6966667+00:00
George Wilson 60 Reputation points
2 answers One of the answers was accepted by the question author.

How to use flan-t5-small or all-MiniLM-L6-v2 in .net iOS?

I am using .net iOS (iOS application) not .net MAUI and I want to ask that how to use all-MiniLM-L6-v2 or flan-t5-small in it? I want to feed a txt to it and ask questions about the txt ?

Developer technologies | .NET | .NET Machine Learning
Developer technologies | .NET | .NET Machine Learning

.NET: Microsoft Technologies based on the .NET software framework. Machine learning: A type of artificial intelligence focused on enabling computers to use observed data to evolve new behaviors that have not been explicitly programmed.

165 questions
asked 2026-08-22T06:10:58.17+00:00
mc 7,296 Reputation points
commented 2026-08-27T02:26:57.3166667+00:00
Danny Nguyen (WICLOUD CORPORATION) 8,535 Reputation points Microsoft External Staff Moderator