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Emails Stopped Working On Outlook from Store

Hi My emails have stopped working with outlook from the store, i got outlook 2016 to try to find the error and the emails work fine on that version.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-29T11:36:07.3066667+00:00
N KHAN 0 Reputation points
answered 2026-08-30T05:01:18.6766667+00:00
Hornblower409 13,640 Reputation points
1 answer

Subscription purchased via Apple not registering on Microsoft Account

I purchased a Microsoft 365 Family via Apple for $129.99. On Apple, the purchase was successful. It will be valid until August 2, 2027. I have checked to ensure my Apple account is linked to my Microsoft account. It is the same email. According to…

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-08-29T15:25:12.9566667+00:00
Jessica Federle 0 Reputation points
commented 2026-08-30T05:00:04.0266667+00:00
John Jefferson Doyon 84,735 Reputation points Independent Advisor
1 answer

How do I remove an old address from my Microsoft account?

I have an outdated address associated with my personal Microsoft account that I'd like to remove for account cleanup purposes. When I try to find the appropriate support channel, clicking the contact link directs me to a generic page rather than a…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-08-28T12:04:39.7133333+00:00
Abhijit Shrikhande 382 Reputation points
edited the question 2026-08-30T04:54:37.9666667+00:00
Ian-T 9,930 Reputation points Microsoft External Staff Moderator
2 answers

How to recover an account Microsoft says doesn't exist anymore? But I also cannot access the Outlook account.

Pretty similar to another post made on here, my Edge and other microsoft apps keep requesting that I verify my Microsoft account, but when I do, it asks for the password of a random Outlook account that I have never seen before. Additionally, when I try…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-29T09:53:02.1133333+00:00
PPax1 0 Reputation points
answered 2026-08-30T04:54:35.78+00:00
Hornblower409 13,640 Reputation points
2 answers

Windows 11 Pro digital license lost after BIOS update — 0xC004F211

I have a problem with Windows 11 Pro activation and would appreciate some clarification from Microsoft support or someone familiar with digital licenses. I originally purchased a genuine Windows 8.1 Pro Retail license. I later legally upgraded it to…

Windows for home | Windows 11 | Licensing and activation
asked 2026-08-28T10:35:55.22+00:00
Serhii Mamontov 0 Reputation points
commented 2026-08-30T04:46:49.1533333+00:00
Ivan B 121.6K Reputation points Independent Advisor
5 answers

PC keeps getting BSOD

Good day! I have been getting BSOD whenever I boot my PC. It keeps showing after minutes of turning on the PC. Here is the attached memory dump I saved. I hope someone can help me. Thank you! Here are some of the things that WinDBG showed. I am also…

Windows for home | Windows 10 | Devices and drivers
asked 2025-11-04T02:19:10.0233333+00:00
Zyrus 0 Reputation points
answered 2026-08-30T04:46:44.88+00:00
Lester Bernard Reyes 84,700 Reputation points Independent Advisor
1 answer

Unable to receive Roblox verification emails since December 2025

I have been using Roblox for almost a decade now and have always had the same email verified on the account and had 2FA enabled to send verification codes to my Outlook email. I was always able to receive them completely fine up until about December of…

Outlook | Web | Outlook.com | Email
asked 2026-08-29T04:59:33.4666667+00:00
Ryland Olson 0 Reputation points
commented 2026-08-30T04:46:32.8433333+00:00
Ryland Olson 0 Reputation points
1 answer

HUMAM PPTx

I want sent a pptx so how I sent the pptx . please please please please please please please please please, please please please please please please please please please please please please please please please please please please please please please…

Microsoft 365 and Office | PowerPoint | For home | Other
asked 2026-08-30T04:43:00.8266667+00:00
Muhammad Humam Khan 0 Reputation points
answered 2026-08-30T04:43:14.0666667+00:00

AI answer

1 answer

Keep Surface Pro Type Cover keyboard backlight on ALL THE TIME

As the title says, I need to know how to force the keyboard backlight on my Surface Pro Type Cover keyboard to be lit all the time. I spend a bunch of time in dark spaces and it keeps going out. How do I force it to stay on whenever the machine is…

Surface | Accessories | Surface Type Cover
asked 2026-08-29T20:16:54.9266667+00:00
Vincent 0 Reputation points
answered 2026-08-30T04:39:59.83+00:00
S.Sengupta 32,016 Reputation points MVP Volunteer Moderator
1 answer

New Outlook (Windows): Office.js CoercionType.Html body insert always returns HtmlSanitizationFailure (code 9011), including Learn-sample <b>…</b> on empty HTML compose

Summary When inserting HTML into a message compose body from an Outlook web add-in on New Outlook for Windows, Office.CoercionType.Html consistently fails with HtmlSanitizationFailure (code 9011). This occurs even for Microsoft Learn–shaped minimal…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-14T09:25:52.5133333+00:00
Bin Wang 0 Reputation points
edited an answer 2026-08-30T04:37:05.6066667+00:00
Helen Luu 2,455 Reputation points Independent Advisor
2 answers

please read the below details. I need someone's help

I have tried everything below and cannot get this brand new surface to work... Today Ive tried everything to get the chatgpt app to work. I downloaded it from the microsoft store and it will not launch. to be sure it is a problem with microsoft store, i…

Surface | Other
asked 2026-08-29T22:25:45.0366667+00:00
John Hymer 0 Reputation points
answered 2026-08-30T04:28:25.8833333+00:00
S.Sengupta 32,016 Reputation points MVP Volunteer Moderator
1 answer

how to load etree software back into msn weather on my laptop

i want to continue contributing to etree which has disappeared from my msn main weather page

Microsoft Edge | Other | Windows 11
asked 2026-07-27T03:39:59.28+00:00
Cantaz Smith 0 Reputation points
commented 2026-08-30T04:27:35.37+00:00
JOHN EBERHARDT 25 Reputation points
1 answer

AADSTS5000228 – Unable to access newly created Azure tenant and remove payment method

I recently created a new Microsoft Azure tenant and I am the sole administrator. After creating the tenant, I became unable to access it. Every attempt to sign in to Azure results in the following error: AADSTS5000228: Access to tenant is denied. Because…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-27T23:17:42.8266667+00:00
Papa Julliet 0 Reputation points
answered 2026-08-30T04:25:27.7633333+00:00
Julie Huynh 2,980 Reputation points Independent Advisor
4 answers

DISM suddenly can't repair my Windows 11 install. Repair content cannot be found.

Having trouble installing latest update to Windows 11, and having "repair install" fail (in SAFE_OS with BOOT) I tried using "DISM /online /cleanup-image /restorehealth" to fix the install, but it fails too :-( Fails with the error…

Windows for home | Windows 11 | Windows update
asked 2026-08-29T01:54:50.4333333+00:00
Lars-Erik Østerud 45 Reputation points
commented 2026-08-30T04:23:43.4333333+00:00
Ivan B 121.6K Reputation points Independent Advisor
1 answer

Recurring BSOD 0xEF: MpsSvc (Defender Firewall) crashes with c0000005 in RPCRT4.dll at deterministic offset, 4 times on 25H2

Since 2026-07-29 this machine has bugchecked FOUR times with 0x000000EF CRITICAL_PROCESS_DIED. In all four cases the dying critical process is svchost.exe hosting MpsSvc (Windows Defender Firewall), which crashes with an access violation (c0000005)…

Windows for home | Windows 11 | Performance and system failures
asked 2026-08-27T07:32:46.9333333+00:00
Joaquin Jadue 21 Reputation points
commented 2026-08-30T04:23:25.4633333+00:00
Joaquin Jadue 21 Reputation points
1 answer

Moldova missing from Microsoft Store developer account Country/Region list

Hello, I am trying to create an individual Microsoft Store developer account. During the address step, Moldova / Republic of Moldova is missing from the Country/Region dropdown, so I cannot complete registration. The form appears to recognize Moldovan…

Microsoft Partner Center | Other
asked 2026-06-27T14:14:07.2+00:00
Alexandr Caftanat 0 Reputation points
answered 2026-08-30T04:22:27.78+00:00
Vitalie Vrabie 0 Reputation points
1 answer

when i turn off laptop byt see screen on time after 17h why?

when i turn off laptop then battery see screen on time after 17h why?

Windows for home | Windows 11 | Sleep and Power on, off
asked 2026-08-30T03:36:35.14+00:00
Prince Khunt 0 Reputation points
answered 2026-08-30T04:21:52.1366667+00:00
GsN5034 - IA 75,680 Reputation points Independent Advisor
1 answer

Did Microsoft remove the option to hide Extensions (puzzle) icon on toolbar?

I no longer have the Edge Extension toolbar toggle option on any of my Windows 11 devices. I remember it used to be there at one time. Was it removed?

Microsoft Edge | Other | Windows 11
asked 2026-04-26T07:53:23.1333333+00:00
Don ‪B 20 Reputation points
commented 2026-08-30T04:20:26.26+00:00
Lucas UTR 0 Reputation points
3 answers

I need a windows update for windows 10 64bit the error code is 0x800f0831

I can't update my dell t7500 workstation because the driver is faulty or corrupt, the error message is 0x800f0831

Windows for home | Windows 10 | Windows update
asked 2026-08-29T20:19:52.1633333+00:00
Harry Bates 0 Reputation points
answered 2026-08-30T04:17:22.9033333+00:00
Navdeep 5 Reputation points
1 answer

Laptop will not start

My HP laptop will not re-boot despite using the Bitlocker key i think it had an Update on the system earler that day Any help

Windows for home | Windows 11 | Windows update
asked 2026-08-29T22:19:05.6366667+00:00
Pat Phillips 0 Reputation points
commented 2026-08-30T04:15:57.04+00:00
Navdeep 5 Reputation points