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Billed for 365 personal and also 365 family

I upgraded to 365 family but are paying for 365 personal so there should be a refund for the difference

Microsoft 365 and Office | Other
asked 2026-04-28T23:09:27.18+00:00
murray cope 0 Reputation points
answered 2026-04-28T23:45:58.1+00:00
Tin Luna 25,450 Reputation points Independent Advisor
0 answers

Admin accounts locked out by CA policy without GA role assigned

All Global Administrator accounts in tenant ID: PII are PIM-eligible only. A Conditional Access policy is blocking portal access and PIM activation for all admin accounts. We require emergency backend disabling of Conditional Access policies to restore…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-24T03:37:55.15+00:00
Christopher Patel 0 Reputation points
edited a comment 2026-04-28T23:45:19.41+00:00
Christopher Patel 0 Reputation points
2 answers One of the answers was accepted by the question author.

How long do start up credit requests take?

Hi community! Does anyone know how long credit requests usually take? I submitted a request for start up credits over a week ago, and they still haven't shown in my account, nor have I received a reply. I would like to use the start up credits to pay…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,404 questions
asked 2026-04-20T00:44:43.52+00:00
Jacob Aaron Leonard 20 Reputation points
edited a comment 2026-04-28T23:45:12.51+00:00
Jacob Aaron Leonard 0 Reputation points
3 answers

Losing 2026 files -- has happened two times lately.

I have a NEW computer bought in December. Around 4/19 there was a windows update and I lost all of my 2026 files. I was able to go through restore and find a restore point that was put when the update occurred. By restoring, I was able to get my files…

Windows for home | Windows 11 | Windows update
asked 2026-04-26T18:05:17.24+00:00
Rebecca Carpenter 0 Reputation points
commented 2026-04-28T23:45:12.4766667+00:00
Hendrix-V 15,685 Reputation points Microsoft External Staff Moderator
1 answer

Windows 11 Time Synchronisation fail.

I can not get my laptop to sync the time automatically with the internet. The error message 'time synchronisation failed. Please check network connectivity and retry. This has been since changing to Windows 11. I have tried basic trouble shooting…

Windows for home | Windows 11 | Settings
asked 2025-11-28T01:39:19.7466667+00:00
Fletch 5 Reputation points
commented 2026-04-28T23:44:23.55+00:00
Brittany Ficarra 0 Reputation points
1 answer

How to regain login privileges after too many incorrect logins

I cannot login in to my ******@hotmail.com email account because of an error input of my password. I have tried several suggestions given online on how to regain connection to my server but nothing has worked. Can you please tell me how to reinstate my…

Outlook | Web | Outlook.com | Email
asked 2026-04-28T22:59:05.3033333+00:00
Judy Nelson 0 Reputation points
answered 2026-04-28T23:43:59.4066667+00:00
Kayece Jan Mae Amizola 15,025 Reputation points Independent Advisor
1 answer

Missing emails

I haven't been able to access all my emails prior to 2026 for some time. I cannot find them in the search bar and they are not in any other folders. I have asked for help from outlook a few times but keep being referred to a help article with no further…

Outlook | Web | Outlook.com | Email
asked 2026-04-28T00:59:56.9633333+00:00
Jenna Fogel 0 Reputation points
commented 2026-04-28T23:40:38.15+00:00
Chloe-V 8,260 Reputation points Microsoft External Staff Moderator
0 answers

MS Teams app fails to open in M365 with error "Unable to load requested application. No static tabs are configured."

We have a Microsoft Teams app (manifest v1.20) that provides chat capabilities. The app works correctly in MS Teams Desktop (Version 26072.608.4595.8484) and Web versions. The app also appears in the list of Apps in M365…

Microsoft 365 and Office | Development | Microsoft 365 App Publishing
asked 2026-04-28T14:36:54.0766667+00:00
Anton Borkivskyi 0 Reputation points
commented 2026-04-28T23:39:58.23+00:00
Austin-H 8,355 Reputation points Microsoft External Staff Moderator
3 answers

Excel - Live Stock Data not working?

Hi, Are the servers for the Live Stock data in Excel currently down? Can't find anything online suggesting so, however My Excel says so. I am using M365. Is there a fix? How long can I except for this to be rectified? Thank you

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-04-28T02:18:11.27+00:00
Morgan MH 0 Reputation points
answered 2026-04-28T23:37:55.1566667+00:00
Darren-Ng 11,185 Reputation points Microsoft External Staff Moderator
2 answers

Comment résoudre le problème de clé d'activation de Windows

J'ai réinitialisé mon PC et effectué la mise à jour du BIOS UEFI pour Call of Duty, maintenant ça dit que ma clé est activée sur un autre PC, comment puis-je activer Windows avec ma clé sur mon PC Merci

Windows for home | Windows 11 | Licensing and activation
asked 2026-04-28T22:50:43.9066667+00:00
abdulhameed adetunji 0 Reputation points
answered 2026-04-28T23:36:35.27+00:00
Angelique Pioquinto 1,370 Reputation points Independent Advisor
1 answer

I don't receive system generated emails from Oracle Cloud Applications!

I don't receive system generated emails from Oracle Cloud Applications! The HR team of the company I work for, in order to finalize rehiring procedures, are trying to send me documents through Oracle HCIB but my Outlook (Hotmail account) doesn't receive…

Outlook | Web | Outlook.com | Email
asked 2026-04-26T14:36:05.3833333+00:00
ALAA LOTFY RAJAB 0 Reputation points
commented 2026-04-28T23:32:57.9433333+00:00
Chloe-V 8,260 Reputation points Microsoft External Staff Moderator
1 answer

I dont know my family orginazer

My problem is I don't know my family organizer and wondering if you can give me the steps on how to fix it?

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-04-28T23:32:28.2866667+00:00
waleed mohamed 0 Reputation points
answered 2026-04-28T23:32:40.6633333+00:00

AI answer

1 answer

My Certification are no longer avalible in my portal.

My Certification or transcripts are no longer avalible in my portal. They were all back from 2010-2015 and the last time i Checked in 2015 / 2016 they were there can you please contact me in order to resolve this or let me know what I need to do to get…

Community Center | Not monitored
asked 2026-04-28T23:28:25.8+00:00
David Yancey 0 Reputation points
edited the question 2026-04-28T23:32:31.9033333+00:00
Gérard Oomens 123.7K Reputation points Volunteer Moderator
1 answer

Multi-Factor Authentication for Business Account

Microsoft Teams Essentials Monthly Subscription Payment Issue: Email ID: [[Moderator note: personal info removed]@hotmail.com] Microsoft 365 Business Account: [[Moderator note: personal info removed]@npepsllp.onmicrosoft.com] I pay my monthly Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-04-27T14:07:32.59+00:00
sovik srimany 0 Reputation points
commented 2026-04-28T23:31:53.75+00:00
Sophie N 15,725 Reputation points Microsoft External Staff Moderator
3 answers

CANNOT ACCESS MICROSOFT AUTHENTICATOR

The account requires Microsoft Authenticator approval, but I cannot access Authenticator. All recovery pages also require MFA.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-23T00:49:09.2+00:00
Carlos 0 Reputation points
commented 2026-04-28T23:31:04.68+00:00
Huy-K 12,370 Reputation points Microsoft External Staff Moderator
1 answer

Problème avec une boîte mail sur Outlook

Une de mes boîtes aux lettres sur Outlook ne fonctionne plus et les emails ont été supprimés. Merci pour votre aide

Outlook | Web | Outlook.com | Email
asked 2026-04-23T15:22:45.18+00:00
Flower ABP 0 Reputation points
edited a comment 2026-04-28T23:30:51.67+00:00
Chloe-L 13,665 Reputation points Microsoft External Staff Moderator
2 answers

I need to an email account via POP or Imap. However the full inbox wont sync

I need to an email account via POP or Imap. However the full inbox wont sync Moved from Microsoft 365 and Office | Other

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-27T07:50:53.9066667+00:00
Maya Kerr 0 Reputation points
commented 2026-04-28T23:30:16.69+00:00
Alice-N 10,280 Reputation points Microsoft External Staff Moderator
1 answer

I can’t sign in to email.

I get an error code that states I can’t connect to the server. I tried deleting my account and readding it but it won’t send me a code using my recovering phone numbers. It states that method is not working.

Outlook | Web | Outlook.com | Email
asked 2026-04-27T22:23:53.12+00:00
connie 0 Reputation points
commented 2026-04-28T23:29:39.3033333+00:00
Alice-N 10,280 Reputation points Microsoft External Staff Moderator
1 answer

Not receiving Microsoft 365 passcodes for encrypted messages

On many occasions from different senders, when receiving an encrypted message through Microsoft 365, I am not getting the passcode when I follow the prompts through outlook. The passcode never hits my inbox, spam, junk or any other folder.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-28T23:29:09.38+00:00
Mike Roberts 0 Reputation points
answered 2026-04-28T23:29:23.8533333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

Is there a way to get a stock quote into my EXCEL 2024 spreadsheet? I do not have 365.

I do not have Microsoft 365. I have EXCEL 2024, so the function STOCKHISTORY doesn't work for me. I want to get a stock quote into my spreadsheet. Ideally, It would keep updating.

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-11-20T17:35:51.3366667+00:00
David Hill 40 Reputation points
commented 2026-04-28T23:28:59.6666667+00:00
Kurban 0 Reputation points