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Son's account was hacked, need help

My son's account was hacked. I had 2 factor authentication on it but somehow the person who hacked it was able to over ride that. When I try the account recovery section, its telling me that I did not provide enough information to recover it. How can I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-31T03:03:48.24+00:00
Jodi Horton 0 Reputation points
commented 2026-03-31T03:46:52.41+00:00
Jeronimo Fuerte 39,530 Reputation points Independent Advisor
1 answer

Hundreds of fake calender entries being created due to an Outlook.com exchange server issue

I need to contact Outlook.com support to fix the following issue diagnosed by New Outlook app support Hello, Thank you for the detailed updates and your patience. Based on everything you have confirmed, this issue is not caused by Outlook settings or…

Outlook | Web | Outlook.com | Calendar
asked 2026-03-30T16:40:27.33+00:00
Terry Reilly 0 Reputation points
answered 2026-03-31T03:43:13.3333333+00:00
Emma1-N 7,375 Reputation points Microsoft External Staff Moderator
2 answers

what do i do if i accidentaly uninstalled all of my audio files?

so , for short i was looking through my computer for any apps i know i didn't install and i saw "install shield audio wizard" and i had no idea what it was so i just deleted it and at the end i realized that i quite literally uninstalled all of…

Windows for home | Windows 10 | Devices and drivers
asked 2026-03-29T21:25:32.45+00:00
anne S 0 Reputation points
commented 2026-03-31T03:40:21.93+00:00
Ivan B 112.7K Reputation points Independent Advisor
2 answers

My E Drive is Missing, it is Totally Gone all of a Sudden

Hi, I'm still using Windows 10, and for some reason, my PC's E Drive (dunno if it's HDD or SSD) just had gone, as it follows on screenshot. There should be E Drive listed on the Disk Manager, but somehow it don't, and kind of becoming a problem as I've…

Windows for home | Windows 10 | Files, folders, and storage
asked 2025-07-05T06:31:48.65+00:00
MikuMikuBeaaam 65 Reputation points
answered 2026-03-31T03:37:52.51+00:00
Susan Straughn 0 Reputation points
1 answer

CANNOT SAVE ANY EXCEL FILES OR DOCS IN OFFICE 2024

I NEED TO BE ABLE TO SEND MY EXCEL FILE TO THE COUNTY AS PART OF MY TAXES AND I CAN DO NOTHING!! TAG

Microsoft 365 and Office | Excel | Other | MacOS
asked 2026-03-31T02:50:53.0033333+00:00
Diana Ost 0 Reputation points
commented 2026-03-31T03:35:48.4933333+00:00
John Jefferson Doyon 71,160 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Task manager stuck while it looks fine on resources monitor?

Ever Since the late Feb (2026) update this keep happening to me, what worse when i open some app like unity for instance, it's running yes but stuck in the background process. this also effect me when i open some text editor and more. i already upgrade…

Windows for home | Windows 11 | Windows update
asked 2026-03-29T15:10:31.83+00:00
Hafiz Rahmansyah 20 Reputation points
accepted 2026-03-31T03:35:44.72+00:00
Hafiz Rahmansyah 20 Reputation points
2 answers

Where can I find the Office 2013 so i can download it to my new computer?

Where can i find the office 2013 download? I'm trying to install my office from my old laptop to a new one.

Windows for home | Windows 11 | Licensing and activation
asked 2026-03-31T02:55:20.72+00:00
alondra contreras 0 Reputation points
answered 2026-03-31T03:34:14.9633333+00:00
Sumit 43,801 Reputation points Volunteer Moderator
2 answers

How to Convert Excel File to Pdf in .NET Console App using NuGet Package

I have installed Microsoft Visual Studio Professional 2019. I selected Console App (.NET Framework) Visual Basic. The console application will extract data from the database, write them in an excel file, and then convert the excel file to pdf file. I…

Microsoft 365 and Office | Excel | For business | Windows
Windows for business | Windows Client for IT Pros | User experience | Other
Developer technologies | .NET | Other
Developer technologies | .NET | Other

Microsoft Technologies based on the .NET software framework. Miscellaneous topics that do not fit into specific categories.

4,167 questions
Developer technologies | VB
Developer technologies | VB

An object-oriented programming language developed by Microsoft that can be used in .NET.

2,926 questions
asked 2024-02-06T11:07:29.67+00:00
Shehzad Shoukat 0 Reputation points
answered 2026-03-31T03:33:59.3366667+00:00
paul hung 0 Reputation points
3 answers One of the answers was accepted by the question author.

break glass account + FIDO2 key and with SSPR enabled

Goodday, As I am implementation the FIDO2 keys for my breakglass accounts with a Phishing Resistance MFA. I run into some issues I have the following setup: Breakglass = excluded from all Conditional access policies. When I do log in to the account…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Intune | Other
asked 2025-01-08T15:16:23.04+00:00
Wesley de Marie 20 Reputation points
commented 2026-03-31T03:33:06.3166667+00:00
Udesh Tamang 5 Reputation points
2 answers

Cursor visibility problems

I no longer have a visible, on screen cursor showing up. I have do everything by using the touch screen. Help!!!

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-31T02:55:37.6966667+00:00
Kevin Fall 0 Reputation points
answered 2026-03-31T03:32:16.5133333+00:00
Diana Mariz 8,605 Reputation points Independent Advisor
4 answers

Mixed languages in Windows 11 24H2 IoT LTSC

Good morning, I have a problem changing the language of Windows 11 24H2 IoT LTSC, I downloaded the ISO from the Microsoft website but it is only in English, so when installing Windows, I go to Settings to install the language pack which in my case is…

Windows for business | Windows for IoT
asked 2025-03-29T21:52:07.96+00:00
IdeDx 40 Reputation points
edited an answer 2026-03-31T03:30:58.6633333+00:00
MELERIX 5 Reputation points
2 answers One of the answers was accepted by the question author.

How to change my Pearson view profile name according to my Govt. ID Card

I've mistaken to write my name at the pearson view account while it is creating. this is the reason, I have to postpond an exam to another date and in the mean time they offer to change my name with contacting customer service. But I'm sorry to say, I…

Community Center | Not monitored
asked 2026-03-30T19:20:38.9633333+00:00
Md. Anowar Hossan 65 Reputation points
accepted 2026-03-31T03:30:21.16+00:00
Md. Anowar Hossan 65 Reputation points
2 answers One of the answers was accepted by the question author.

Since upgrading to Win 11 from 10 I keep losing Admin rights on my laptop.

Upgraded from Win 10 to 11. First it kept showing I was on 10. Redid upgrade. I am only user on laptop and installed as Admin when I first got laptop but now I keep getting random error messages saying I need admin access to install or convert other…

Windows for home | Windows 11 | Security and privacy
asked 2025-09-02T01:14:41.2266667+00:00
LESLIE MOORE 40 Reputation points
commented 2026-03-31T03:30:13.7933333+00:00
LESLIE MOORE 40 Reputation points
2 answers

Merging Microsoft accounts

I just had to perform a hard reset of my PC and it asked me to provide an e-mail address for my Microsoft account. It refused to accept the existing e-mail address that I had associated with that account since it was already in use and now it refuses to…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-31T02:43:11.0233333+00:00
Dan Darling 0 Reputation points
answered 2026-03-31T03:27:16.8+00:00
Diana Mariz 8,605 Reputation points Independent Advisor
1 answer

Pipeline Activities are running very slow

Hi..Earlier pipelines were running an average of 3min...Now same pipelineS and same data load taking hours to execute. I have tested procedures in SQL DB they are running fine. I think the issue might be with self-hosted IR. Please find the below IR's…

Azure Data Factory
Azure Data Factory

An Azure service for ingesting, preparing, and transforming data at scale.

12,162 questions
asked 2021-01-25T10:50:55.757+00:00
THIMMAIAH GARI,PRASHANTH,, 201 Reputation points
answered 2026-03-31T03:26:11.1866667+00:00
Kien Ngo 40 Reputation points
2 answers

I lost my 2FA from changing to my new phone

Hi, I've been trying for months to recover my main Outlook personal account, and I feel hopeless... I've tried every possible customer support option available on the website without any progress at all. I even got to talk with an actual human agent…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-30T22:41:26.2533333+00:00
Dempsey Loiselle 0 Reputation points
edited an answer 2026-03-31T03:25:24.7533333+00:00
Alice-N 10,030 Reputation points Microsoft External Staff Moderator
9 answers

Outlook shows email sent but not received

I have a premium account and tried sending an email to myself, bcc to myself and 300 recipients. The email shows up in the sent folder but i have not received the email bcc to myself and have not heard from any of my 300 recipients. What does this mean?…

Outlook | Web | Outlook.com | Email
asked 2026-03-31T00:25:35.1533333+00:00
answered 2026-03-31T03:11:18.43+00:00
Arlene D 36,055 Reputation points Independent Advisor
1 answer

Multiple sign in attempts from overseas per day

Hi Every single day from 2pm I begin to get inundated with notifications from authenticator that someone from Germany is trying to log into my account - I live in Australia. My account is secure, I have done everything (complex password, 2FA, text a…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-21T08:59:32.22+00:00
Jess Knight 0 Reputation points
commented 2026-03-31T03:06:59.3333333+00:00
Shubham Sharma 16,280 Reputation points Microsoft External Staff Moderator
1 answer

Can't log in to partner program.

here is the email me welcoming me to the partner program I am logged into my BUSINESS account yet the log in says PERSONAL account and I CAN NOT SIGN IN TO THE PARTNER PROGRAM using the sign in link below, despite signing up and obviously being…

Microsoft Partner Center | Other
asked 2026-03-31T03:04:59.43+00:00
Jonathan Dryhurst Roberts 0 Reputation points
answered 2026-03-31T03:05:17.1633333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

Azure VNet Gateway SKU Migration Causing Loss of On‑Prem Connectivity

My Azure VMs connect to on‑premises servers through ExpressRoute. Recently, I needed to perform a SKU migration on the virtual network gateway. I used the SKU migration tool, and after the traffic migrated to the new gateway, the connection between my…

Azure ExpressRoute
Azure ExpressRoute

An Azure service that provides private connections between Azure datacenters and infrastructure, either on premises or in a colocation environment.

503 questions
asked 2026-03-21T17:02:38.8766667+00:00
Htin Aung 20 Reputation points
accepted 2026-03-31T03:03:08.9333333+00:00
Htin Aung 20 Reputation points