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Spatial Sound options (Dolby Atmos / Windows Sonic) grayed out in system settings

Hi all, I bought a Dolby Atmos license from the Microsoft Store for my spatial audio headset. However, when I right-click the volume icon and go to Spatial Sound, the entire menu is grayed out and stuck on "Off." Even inside the Dolby Access…

Windows for business | Windows 365 Business
asked 2026-05-30T04:33:44.4033333+00:00
Veil Doken 0 Reputation points
answered 2026-06-01T06:45:41.3766667+00:00
Brian Huynh 3,045 Reputation points Microsoft External Staff Moderator
2 answers

I don't require Copilot.

I don't require Copilot. How do I renew my subscription to Microsoft 365 Family and not pay extra for Copilot?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-01T06:06:50.9833333+00:00
Dennis Davison 0 Reputation points
answered 2026-06-01T06:40:01.42+00:00
DaveM121 885K Reputation points Independent Advisor
2 answers

family subscription

i have just been invited to sharing a family account but on clicking on get started it gives me error

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

227 questions
asked 2026-05-28T03:06:27.1966667+00:00
Evan K 0 Reputation points
commented 2026-06-01T06:38:05.0766667+00:00
Kai-H 18,455 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Won't Let me Join My Family

TraceId: [Moderation note: PII removed] I get this error code when I click "Join the family".

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-27T19:42:37.4466667+00:00
TPCRC Admin 0 Reputation points
commented 2026-06-01T06:37:17.9466667+00:00
Kai-H 18,455 Reputation points Microsoft External Staff Moderator
2 answers

How to insert info in an Excel cell into a Word document

I am trying to build a Word template for writing medical notes. My challenge is to be able to pick specific diseases from general disease categories (Cardiac, endocrine, etc.), then have a dropdown list with specific diagnoses (Hypertension, Heart…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-27T20:24:57.42+00:00
Will Sage 0 Reputation points
commented 2026-06-01T06:36:49.4133333+00:00
Kai-H 18,455 Reputation points Microsoft External Staff Moderator
2 answers

Formulario bloqueado por favor desbloquear

Creamos un formulario el que estuvo activo más de 20 días y hoy, cuando lo publicamos fue bloqueado automáticamente ya que solicitaba un numero de identificación que en Chile es una solicitud estandar. este campo pide identificación para asegurar…

Microsoft 365 and Office | Microsoft Forms | Other
asked 2026-05-27T21:09:55.7633333+00:00
Soporte Imlg 0 Reputation points
edited a comment 2026-06-01T06:36:30.1533333+00:00
Kai-H 18,455 Reputation points Microsoft External Staff Moderator
2 answers

I CAN'T USE THE =IMAGE FUNCTION, I GET THE ERROR ¿#NOMBRE?

I CANNOT USE THE IMAGE FUNCTION, I ALSO TRIED TO SEARCH FOR IT IN SPANISH BUT IT DOES NOT APPEAR, I HAVE ALREADY UPDATED OFFICE BUT IT STILL DOES NOT ALLOW ME TO USE THE FUNCTION, IT DOES NOT EVEN APPEAR IN THE LIST OF AVAILABLE FUNCTIONS

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-05-27T22:57:05.29+00:00
commented 2026-06-01T06:35:01.6966667+00:00
Kai-H 18,455 Reputation points Microsoft External Staff Moderator
2 answers

I'm having trouble recording audio on PowerPoint Presentation

I'm having trouble recording audio on PowerPoint Presentation

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-05-27T23:35:40.6233333+00:00
Isabella Vodos 0 Reputation points
commented 2026-06-01T06:34:45.8233333+00:00
Kai-H 18,455 Reputation points Microsoft External Staff Moderator
1 answer

Migration feature on SSMS 22

Hi Expert, I'm running first time Migrate SQL Server feature on SSMS 22 for Database Assessment with 10TB size, this report as below: "Status": "Error", "**AssessmentRecommendations": [],** "Name":…

SQL Server | Other
SQL Server | Other

Additional SQL Server features and topics not covered by specific categories

14,747 questions
asked 2026-05-25T02:27:55.1566667+00:00
Urbel 605 Reputation points
commented 2026-06-01T06:34:45.0966667+00:00
Akhil Gajavelly 1,825 Reputation points Microsoft External Staff Moderator
0 answers

Can't reset user password due to error

I have received this error for 3 days now ... This error We're sorry, we're not able to reset this user's password right now. This may be due to temporary issues on our end. Please wait a few minutes and try again. What can be done regarding this error?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-29T07:56:50.4866667+00:00
Michael Fuglholm 0 Reputation points
commented 2026-06-01T06:34:33.6133333+00:00
Shubham Sharma 16,640 Reputation points Microsoft External Staff Moderator
2 answers

How to unblock macro?

I used to access a shared Excel file from my local OneDrive folder on my Mac. I now use a Windows 11 PC and logged in with the same Microsoft credentials for OneDrive - doing the same process, that is, opening the same shared Excel file from local…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-28T02:04:59.0733333+00:00
Ogie Manuel 0 Reputation points
commented 2026-06-01T06:34:29.7666667+00:00
Kai-H 18,455 Reputation points Microsoft External Staff Moderator
2 answers

MS Defender 'notifications'

Every once in a while, I get "Web protection was turned off on "My phone" and I did not turn it off. So, what is happening? Also, on my desktop, I will go to 'Device Protection' and get "Something went wrong. Wait a bit then try…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-05-25T19:46:15.5033333+00:00
Brian 60 Reputation points
commented 2026-06-01T06:33:17.4733333+00:00
Kai-H 18,455 Reputation points Microsoft External Staff Moderator
3 answers

getting below error while installing microsoft sql server 2025

SQL Server Database Engine
asked 2026-05-25T16:59:03.3033333+00:00
Manisha Shinde 0 Reputation points
commented 2026-06-01T06:32:09.8066667+00:00
Akhil Gajavelly 1,825 Reputation points Microsoft External Staff Moderator
1 answer

I cannot create a MS Loop workspace anymore

I have a MS 365 Family Plan. I am trying to create a workspace, but cannot do so anymore. I had this issue a few months ago and then it suddenly started working and now it doesn't work anymore. I haven't changed anything. Not sure what is going on. When…

Microsoft 365 and Office | Loop | For home
Microsoft 365 and Office | Loop | For home

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

49 questions
asked 2026-05-25T23:32:02.2033333+00:00
Royden Carneiro 5 Reputation points
commented 2026-06-01T06:31:58.4666667+00:00
Kai-H 18,455 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

Federated Google Login - Microsoft Entra External ID

Hi, I have setup an "Entra External Id" and federated login to google. I works all fine from my SPA application. But after like a day or so when i open my app again and i think the tokens needs to refresh it goes: My App -> Ciam Login ->…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-06-01T19:21:34.5266667+00:00
Wistedt, Carl 60 Reputation points
commented 2026-06-01T06:31:16.1033333+00:00
ali t 10 Reputation points
2 answers One of the answers was accepted by the question author.

Countless externally triggered authentication requests

Dear Microsoft Team, I have been using the MS Authenticator app for years now—and I do own several OS licenses—but for the past few weeks, I have been receiving authentication requests on my app from all over the world. I have already changed my…

Microsoft Security | Microsoft Authenticator
asked 2026-06-01T05:08:29.93+00:00
CMH 20 Reputation points
answered 2026-06-01T06:30:39.78+00:00
CMH 20 Reputation points
1 answer

MS Teams having login issue when i tried my personal account.

Dear Team, In MS Teams having login issue when i try to login with my personal account in add another account. but my company login work perfectly. when i try to login my personal account popup with error message 'we've run into an issue'. attached…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Switch between accounts
asked 2026-06-01T05:46:14.5233333+00:00
Senthil kumar 565 Reputation points
commented 2026-06-01T06:27:00.9666667+00:00
Senthil kumar 565 Reputation points
1 answer

how to find my Minecraft purchase with my transaction ID or Order number??

I have been trying to find the java Minecraft game that i bought but is nowhere to be found. i do have my transaction id and order id how can i find it with this

Windows for home | Windows 11 | Gaming
asked 2025-09-01T05:05:36.7633333+00:00
commander 568 0 Reputation points
commented 2026-06-01T06:24:13.4+00:00
FLAME DRACO 0 Reputation points
2 answers

Windows 11 Dark Mode is not fully applying to the Start Menu search bar. The search box remains white while the rest of the UI is dark themed.

Windows 11 Dark Mode is not fully applying to the Start Menu search bar. The search box remains white while the rest of the UI is dark themed. Is this a bug? Windows needs to fix this, because I have become extremely frustrated with it.

Windows for home | Windows 11 | Desktop, Start, and personalization | Other
asked 2026-05-31T14:54:22.81+00:00
DINESH 0 Reputation points
commented 2026-06-01T06:23:52.7966667+00:00
John DeV 164.3K Reputation points Independent Advisor
2 answers

on mincraft ps4 disc How do I fix unlinking microsoft account on ps4, to get back my add on's and worlds

Hi I was having trouble signing in my Microsoft account on minecraft ps4 disc so and it gave me the option of unlinking which i did but i lost all my purchase's i made like add on's and worlds . which i did on my ps5 also changed my gamer tag on the ps5.…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-01T04:38:38.6866667+00:00
John Wilson 0 Reputation points
answered 2026-06-01T06:17:42.9433333+00:00
Ben4724 3,745 Reputation points Independent Advisor