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Our IT administrator has forgotten their account credentials and is unable to access Azure to add new users.

Our IT administrator has forgotten their account credentials and is unable to access Azure to add new users. What is the recommended procedure to recover access? We don't star Self-Service Password Reset.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-19T06:24:37.0333333+00:00
凌迅 黃麗華 0 Reputation points
edited the question 2026-03-23T08:18:31.9666667+00:00
Daniel-Vo 5,930 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Unable to delete NIC from ghost VM, need support

Dear Microsoft Azure Support Team, I am experiencing an issue deleting a Network Interface (NIC) in my Azure subscription. The NIC is currently linked to a ghost Virtual Machine that no longer exists. As a result, I am unable to delete the NIC through…

Azure Virtual Network
Azure Virtual Network

An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.

3,109 questions
asked 2026-03-19T08:46:36.1266667+00:00
67748299 20 Reputation points
accepted 2026-03-23T08:17:53.1066667+00:00
67748299 20 Reputation points
8 answers

How do I restore Microsoft Edge

A couple of days ago I had three stacked popups appear in my Microsoft browser which I recognized as "scareware" because the popups posed as originating from McAfee but also contained windows and edge icons in addition to buttons that could be…

Microsoft Edge | Website issues | Windows 11
asked 2026-03-16T04:38:43.1233333+00:00
Elmer Pawliuk 5 Reputation points
commented 2026-03-23T08:16:07.51+00:00
John DeV 163.3K Reputation points Independent Advisor
2 answers

Need help deleting my account

Hi I am trying to close my account through this page, but it says "You need to leave your work organization". When I click "Go to my work organization", it redirects me to a sign in page, but it asks for a work or school email. I…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-19T11:27:53.7566667+00:00
IsHacker 0 Reputation points
edited the question 2026-03-23T08:15:48.2266667+00:00
Daniel-Vo 5,930 Reputation points Microsoft External Staff Moderator
2 answers

I'm having problems with the authenticator.

I recently signed up for a business basic plan, but I'm having serious problems with the authenticator; for some reason, it no longer sends me notifications to approve sign-in requests and it doesn't even display the code in the app, sometimes shows the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-18T15:23:46.83+00:00
Luiz Gabriel 0 Reputation points
edited the question 2026-03-23T08:15:46.3+00:00
Daniel-Vo 5,930 Reputation points Microsoft External Staff Moderator
2 answers

Unable to login to Microsoft 365 Central Administration

I can't sign in "Microsoft 365 Central Administration" with second step verification. Can I cancel second step verification or change to phone SMS verification. My 365 main account email is [Moderator note: personal info removed] , Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-19T01:42:20.4966667+00:00
Justin Chen 0 Reputation points
edited the question 2026-03-23T08:15:44.25+00:00
Daniel-Vo 5,930 Reputation points Microsoft External Staff Moderator
2 answers

In my Outlook Calendar there are about 12 "group" calendars listed w/ people's names I do not know, and never gave permission to view or share calendars. I am not able to remove them.

In my personal Outlook Calendar, there are approximately 12 "group" calendars listed with people's names whom I do not know at all, and have never permitted to view or share calendars. This is a security issue. I am not able to remove them.…

Outlook | Web | Outlook.com | Calendar
asked 2026-03-22T13:56:26.6066667+00:00
Shannon Collier 5 Reputation points
commented 2026-03-23T08:13:31.2233333+00:00
Hornblower409 8,650 Reputation points
2 answers

365 tenant authenticator loop

I am currently locked out of my Microsoft 365 account and I need assistance. I am the owner and the only administrator of my tenant. I recently reset my phone, and my Microsoft Authenticator setup was lost. There is no trusted device associated with my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-18T14:08:10.6933333+00:00
Jon M 0 Reputation points
edited the question 2026-03-23T08:12:27.05+00:00
Daniel-Vo 5,930 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Azure for Students subscription blocked by “Allowed resource deployment regions” policy (Deny effect) — cannot create Storage Account

I am using an Microsoft Azure** for Students subscription** and unable to create a Storage Account due to a policy error. Whenever I try to deploy a resource in any region (East US, Central India, Southeast Asia, etc.), it fails with: “Resource was…

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

1,210 questions
asked 2026-03-21T14:51:04.5733333+00:00
Krishna Tyagi 20 Reputation points
edited an answer 2026-03-23T08:10:52.82+00:00
Siva shunmugam Nadessin 10,570 Reputation points Microsoft External Staff Moderator
2 answers

How do i use the Microsoft Business Basic

I bought Microsoft Business Basic more than 3 months ago but i havent been able to use it because of the Authenticator that i no longer have access to, each time i try to sign in,the system asks me to put a code from the Authenticator app but i dont get…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-19T05:28:57.34+00:00
Admire Chiminya 0 Reputation points
edited the question 2026-03-23T08:09:28.8633333+00:00
Daniel-Vo 5,930 Reputation points Microsoft External Staff Moderator
2 answers

Window Server 2019 namespace cannot be deleted

The window server 2019 namespace cannot be deleted. When deleting a namespace, an error message appears stating that the namespace cannot be queried and the device is not ready, as shown in the figure. The reason for this issue is that the domain control…

Windows for business | Windows Server | Networking | Network connectivity and file sharing
asked 2026-03-23T06:59:03.11+00:00
向阳 李 0 Reputation points
edited an answer 2026-03-23T08:09:17.1166667+00:00
Tan Vu 2,655 Reputation points Independent Advisor
2 answers

I cannot login in to my work account: my authenticator app is not showing a code

I cannot login in to my work account: my authenticator app is not showing a code. I have downloaded the app, but when I want to login, it keeps asking for a code which I am not receiving. I already went through the trouble shoot steps, but all steps…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-18T16:10:37.8666667+00:00
Christien van der Harst 0 Reputation points
edited the question 2026-03-23T08:09:16.34+00:00
Daniel-Vo 5,930 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity

Hi, I tried to login into Azure, Azure Foundary and received following message. Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-11T11:29:12.4133333+00:00
Sheetal Singh 25 Reputation points
commented 2026-03-23T08:08:26.1266667+00:00
Sheetal Singh 25 Reputation points
2 answers One of the answers was accepted by the question author.

Page numbers do not match

Here's an image of the Word page in question I want to print page 2. How to do that? Thanks for your help.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-23T02:45:56.24+00:00
Phillip Richcreek 650 Reputation points
commented 2026-03-23T08:08:13.9833333+00:00
Stefan Blom 340.6K Reputation points MVP Volunteer Moderator
2 answers

The configuration information of the performance library "C:\Windows\System32\perfts.dll" for the LSM service does not match the trusted performance library. This just coming up daily and can find nothing on the internet about this.

This comes up once a day and started on 3/14/2026. No updates installed since 2026-03 Security Update (KB5079473 on 3/11/2026.

Windows for home | Windows 11 | Performance and system failures
asked 2026-03-19T20:43:11.7066667+00:00
James Sarver 35 Reputation points
commented 2026-03-23T08:07:05.2833333+00:00
Lychee-Ng 19,950 Reputation points Microsoft External Staff Moderator
0 answers

Sentinel Data Lake – Features unavailable for a specific workspace

I have a question regarding the configuration of the Sentinel Data Lake. A specific workspace does not appear under the following workspace scope in the Defender portal: Data lake exploration > KQL queries Could you tell me how to make it appear…

Microsoft Security | Microsoft Sentinel
asked 2026-03-10T01:39:45.9133333+00:00
QA User 0 Reputation points
commented 2026-03-23T08:06:06.6866667+00:00
Shubham Sharma 15,675 Reputation points Microsoft External Staff Moderator
2 answers

My primary system is locked in a cycle of enter pin, when I try to use forgot pin it comes back to enter pin.

My primary system is locked in a cycle of enter pin, when I try to use forgot pin it comes back to enter pin. the system always boots up to enter pin, and does not move to the forgot pin, it always comes immediately back to enter pin. I have tried to…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-19T19:53:11.4033333+00:00
Lar Gal 0 Reputation points
commented 2026-03-23T08:04:14.2833333+00:00
Lychee-Ng 19,950 Reputation points Microsoft External Staff Moderator
2 answers

where is a genuine Microsoft link to reinstall my Office 365? Had to uninstall it to fix that CR2 error

Self explanatory. Where can I find an official Microsoft (NOT third party) Office 365 download link? I had to uninstall it to get rid of that months-long CR2 error in all the Office apps, that Microsoft engineers obviously could not write a fix…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-23T01:15:05.4733333+00:00
Dan Johnson 0 Reputation points
answered 2026-03-23T08:04:05.5833333+00:00
Stefan Blom 340.6K Reputation points MVP Volunteer Moderator
2 answers

How do i uninstall Epic games launcher?

I go to uninstall the Epic Games Launcher but when i do it comes up with "The feature you are trying to use is on a network resource that is unavailable" Can someone help me with this issue?

Windows for home | Previous Windows versions | Apps
asked 2026-03-19T16:06:54.87+00:00
Cody Heathcote 0 Reputation points
commented 2026-03-23T08:00:58.39+00:00
Lychee-Ng 19,950 Reputation points Microsoft External Staff Moderator
1 answer

One Note Quick Notes Error/Not Available

I just bought Microsoft Surface Pro. When I use the pen and try to do quick notes, I am having this problems (attached images). I have tried doing the save & backup, quick repair and online repair but to no avail, it still doesn't work. Please…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-03-23T07:56:50.5333333+00:00
#MUHAMMAD HASSANI BIN ISKANDAR# 0 Reputation points
answered 2026-03-23T07:57:06.39+00:00
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