Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,513 questions
2 answers
microsoft office licences
I pay for Microsoft 365 Family. This has 5 licences. But I can't find where all the licences are used?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-23T02:10:22.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 34%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Helen Portus
0
Reputation points
answered 2026-03-23T02:49:51.31+00:00
Gunasekar N
67,650
Reputation points
Independent Advisor
1 answer
Authenticator lock out
I have a business account that is shared by two admins (global admin access) myself and my business colleague. My business colleague has been locked out of microsoft in an authenticator lock out loop. How does she gain access again so we can both login…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,527 questions
asked 2026-03-21T23:50:15.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 43%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Clear Boundaries
0
Reputation points
commented 2026-03-23T02:49:29.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Huy-K
11,865
Reputation points Microsoft External Staff
Moderator
0 answers
Need to speak with a human
How to contact support on call!! Unable to get in touch!
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
54,039 questions
asked 2026-03-17T22:29:39.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 63%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Katherine Taylor Sales
5
Reputation points
edited the question 2026-03-23T02:49:14.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jilakara Hemalatha
13,425
Reputation points Microsoft External Staff
Moderator
1 answer
microsoft editor
I am using microsoft editor as instructed by my professor. when editor checks my work, i make the neccessary corrections until my editor score is 100 and there are no spelling and grammar errors. however, when I submit my work to the intructor he…
Microsoft 365 and Office | Word | For education | Other
Microsoft 365 and Office | Word | For education | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
277 questions
asked 2026-03-21T22:48:36.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 1%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Beverly Crosby
0
Reputation points
commented 2026-03-23T02:49:09.22+00:00
Huy-K
11,865
Reputation points Microsoft External Staff
Moderator
1 answer
How can I access my OneDrive files?
I have a OneDrive folder which I have placed on an external harddrive and I want it to be fully accessible even when not connected to the internet. As a student researcher, my OneDrive is large and has many subfolders. I initially tried to download my…
Microsoft 365 and Office | OneDrive | For education | Windows
Microsoft 365 and Office | OneDrive | For education | Windows
A Microsoft file hosting and synchronization service.
755 questions
asked 2026-03-19T22:20:05.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 37%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Connor Hines
0
Reputation points
commented 2026-03-23T02:48:50.3766667+00:00
Huy-K
11,865
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to complete Partner Center company account verification / no access to support
Unable to complete Partner Center company account verification / no access to support
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,239 questions
asked 2026-03-23T02:47:11.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPZ%3C/text%3E%3C/svg%3E)
Pengfei zhang
5
Reputation points
answered 2026-03-23T02:47:28.9633333+00:00
AI answer
2 answers
looping surface rt
window surface rt is looping dialoging pc and automatic repair
Windows for home | Other | Recovery and backup
546 questions
asked 2026-03-23T01:17:57.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 89%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
jamal webster
0
Reputation points
answered 2026-03-23T02:47:04.6633333+00:00
Gunasekar N
67,650
Reputation points
Independent Advisor
1 answer
can no find my microphone
Last update and it does not find my microphone! I have tried everything and I know the mike works!!
Windows for home | Other | Devices and drivers
6,519 questions
asked 2026-03-23T02:11:35.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 71%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
jenni craven
0
Reputation points
answered 2026-03-23T02:46:57.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
37,885
Reputation points
Independent Advisor
1 answer
I use windows 11 pro at my work, and I'm having issues with preview pane for Adobe Acrobat document
Hi, I use windows 11 pro at my work, and I'm having issues with preview pane for Adobe Acrobat document - it is not loading at all Whenever I click on the document, it shows an error message "The file you are attempting to preview could harm your…
Windows for home | Windows 11 | Files, folders, and storage
11,260 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 87%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
3 answers
How to fix bought Minecraft: Java & Bedrock Edition for PC but not showing?
I bought 'Minecraft: Java & Bedrock Edition for PC' for using a gift a while ago. Then I went to download it again, but it's telling me to buy it again. I was signed in with the same email, on which I redeemed the gift code.
Windows for home | Other | Gaming
3,764 questions
asked 2025-11-05T13:44:25.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 86%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sankalp Mali
0
Reputation points
answered 2026-03-23T02:43:08.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 96%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Isaiah Torres
0
Reputation points
1 answer
Whenever I join a VC or call in Discord I cannot hear anyone, but they hear me. No other audio issues.
Whenever I join a VC or a call on Discord, I cannot hear anyone, but they can hear me. I also do not hear any of the notification noises or typical sounds on the app. My audio works in all other apps. I have gone to Volume Mixer and reset to default. I…
Windows for home | Windows 11 | Apps
2,109 questions
asked 2026-02-13T03:24:28.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 99%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Matthew Malpractice
0
Reputation points
commented 2026-03-23T02:41:39.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 23%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBE%3C/text%3E%3C/svg%3E)
Brandon Elwell
0
Reputation points
2 answers
.me account
I cannot install my new Office 2024 software with my .me email address. It says it is work or school email address. It is not.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,536 questions
asked 2026-03-22T20:41:00.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
The Waltmans
0
Reputation points
answered 2026-03-23T02:37:53.1933333+00:00
Sumit
43,796
Reputation points
Volunteer Moderator
2 answers
how to download powerpoint and make it a pdf
Everytime I try to download my powerpoint and have it as a PDF, it says that something is wrong and it can't save my most recent uploads
Microsoft 365 and Office | PowerPoint | Other | Other
Microsoft 365 and Office | PowerPoint | Other | Other
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
144 questions
asked 2026-03-23T01:22:26.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 61%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Dunkley, Jasmine
0
Reputation points
answered 2026-03-23T02:34:19.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
168.6K
Reputation points
Independent Advisor
1 answer
Fountain pen option for OneNote on the iPad
When will OneNote for iPad support the fountain pen option? Not having this will push me to a different app. I am older and have some arthritis. The regular pen option looks bad. On other apps the fountain pen option helps my handwriting look much…
Microsoft 365 and Office | OneNote | For home | iOS
Microsoft 365 and Office | OneNote | For home | iOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
481 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 32%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
3 answers
Unable to regain ownership of blocked Hotmail account
Unable to log in to my blocked Hotmail account due to frequent spamming of incorrect login attempts from IPs from other countries (I checked the login attempts previously and saw there are repeated login attempts from other…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,323 questions
asked 2026-03-22T12:57:51.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 57.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JW31
0
Reputation points
answered 2026-03-23T02:20:37.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
41,740
Reputation points
Independent Advisor
3 answers
Microsoft account hacked
My microsoft account was hacked and the hacker has unlinked my email that is connected to it. Since then I created a new Microsoft account with the same email that was used with my old one. Is there a way to get my old account back which was stolen?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,323 questions
asked 2026-03-21T21:14:21.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 31%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack Bilsborrow
0
Reputation points
answered 2026-03-23T02:19:19.1433333+00:00
Darhyl Amizola
41,740
Reputation points
Independent Advisor
2 answers
Trying to do a clean install of Windows 11 Pro, don't know what disk to use.
Title basically sums it up, my PC was BRICKED and I couldn't even get to the login screen only the boot screen. Bought a USB today and installed the Microsoft creation media on it, and started to use it to go through the process of a clean install to…
Windows for home | Windows 11 | Install and upgrade
8,899 questions
asked 2026-03-22T18:54:17.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 38%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MonsterouzGemini
20
Reputation points
commented 2026-03-23T02:17:47.4233333+00:00
EmilyS726
232.1K
Reputation points
Independent Advisor
3 answers
How do I hide our neighbor’s WiFi on my daughter’s computer
I have a Nighthawk Router to manage the internet access allowed by my children’s devices. Our neighbor’s house is only 50’ away and my daughter has their WiFi password as she is good friends with their daughter. She is just switching to their network on…
Windows for home | Windows 11 | Family and online safety
807 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 35%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
Hotmail rules
Hi I constantly receive junk emails into my Hotmail address inbox that have no content. These are easy to spot on the Android Outlook app as it specifies that the message has no content. In the desktop version it does not specify this so harder to spot.…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,323 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 48%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
1 answer
Bitlocker Issue After Update...
Performed a windows update to my laptop, after restarting I'm now faced with the Bitlocker Recovery screen we all loer and know. Issue is, i have never made a backup of any keys, setup Bitlocker, and the account i use on the device, does not have this…
Windows for home | Windows 10 | Recovery and backup
394 questions
asked 2026-03-23T01:05:39.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 3%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Reece Reynolds
0
Reputation points
answered 2026-03-23T02:09:50.14+00:00
EmilyS726
232.1K
Reputation points
Independent Advisor