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I cant get into MyChart:

I have used this site for myself and my husband for years, and now I can not get logged into it. This happened a while back, but with their help, I got back in. Now it's happening again, and it appears to be blocked on my desktop. Help!!

Windows for home | Windows 11 | Accessibility
asked 2026-05-04T20:08:58.6433333+00:00
Jean Leach 0 Reputation points
answered 2026-05-04T21:43:25.84+00:00
EmilyS726 245.9K Reputation points Independent Advisor
2 answers

S mode will not allow driver for Epson Perfection V550 Photo scanner. Is there a way around this other than switching out of S mode

I need to use an Epson Perfection V550 Photo scanner. I have it connected by USB. Is there a way to use the scanner without the Epson driver? Or is there another "driver" from Microsoft that will allow me to use this computer and…

Windows for home | Other | Devices and drivers
asked 2026-05-04T20:30:36.08+00:00
Karen Barbee 0 Reputation points
answered 2026-05-04T21:39:31.7533333+00:00
EmilyS726 245.9K Reputation points Independent Advisor
2 answers

Doubling billing

I have been billed for annual subscription for Microsoft 365 twice. The charge to my credit card on Apr 30 was made under my daughter's email address of ******@hotmail.com. The billing notice showed up on my computer the next day. So i okayed the…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-04T20:50:47.9066667+00:00
Mardi Anderson 0 Reputation points
answered 2026-05-04T21:36:52.1866667+00:00
Darhyl Amizola 45,880 Reputation points Independent Advisor
2 answers

Facing a Microsoft 365 tenant lockout issue

Facing a Microsoft 365 tenant lockout issue: All admin roles are now assigned to a single account that is no longer accessible No current user has Global/Admin privileges Unable to access Admin Center, reset passwords, or assign roles Support options…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-04T21:06:43.1066667+00:00
Khaja Gulam Nabi 0 Reputation points
answered 2026-05-04T21:32:28.7766667+00:00
Ruby-N 12,410 Reputation points Microsoft External Staff Moderator
1 answer

My Global Admin account has been stolen!

We had an employee who kicked all the admins and somehow even kicked me off as the global admin and I can not get anyone from microsoft to talk to me since im not currently global admin. How do i get this back?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-04T19:33:10.0666667+00:00
Joseph P Jensen 0 Reputation points
answered 2026-05-04T21:26:41.49+00:00
Vy Nguyen 11,405 Reputation points Microsoft External Staff Moderator
1 answer

Need help creating an automation task to delete VM disk snapshots older than 60 days in Azure

Our organization has an issue with people creating snapshots for VMs on an ad-hoc basis. Sometimes, they do not remove the snapshot after it is no longer needed. I need to create some sort of automation that scans the entire subscription and deletes…

Azure Automation
Azure Automation

An Azure service that is used to automate, configure, and install updates across hybrid environments.

1,513 questions
asked 2024-05-03T14:28:01.7133333+00:00
Jason Myrick 0 Reputation points
answered 2026-05-04T21:24:48.2866667+00:00
Amira Bedhiafi 43,036 Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

I think it was a scam call but idk

I had gotten a page saying call from a number 1(772)-675-3446 saying a hacker was on my account and that they contacted my internet company and he said they said that illegal activity has happening on my account and they called back from a…

Windows for home | Windows 11 | Security and privacy
asked 2026-05-04T20:47:09.41+00:00
Aaron Jones 20 Reputation points
accepted 2026-05-04T21:24:36.6766667+00:00
Aaron Jones 20 Reputation points
1 answer One of the answers was accepted by the question author.

I'm using SQL Server 2025, with SSMS V22.5.2, and the Maintenance Plan Wizard is grayed out.

I'm running into the problem of the SQL Server Maintenance Plans options being grayed out. I've gone thru the "common reasons" for this and eliminated those issues. I'm using SQL Server 2025 Standard, V 17.0.1110.1, with SSMS V22.5.2. SSIS,…

SQL Server Integration Services
SQL Server Integration Services

A Microsoft platform for building enterprise-level data integration and data transformations solutions.

2,800 questions
asked 2026-05-04T20:29:51.49+00:00
Keith Vollero 101 Reputation points
edited a comment 2026-05-04T21:24:31.9+00:00
Keith Vollero 101 Reputation points
2 answers

How to delete resources that show up in cost analysis that are not in resource manager

hi i just finished my hyper v class and we were using azure for some stuff and i followed the instructions set by my professor and i was able to delete everything but there still appears to be some stuff in my cost analysis. i don't know if i did a step…

Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,870 questions
asked 2026-05-04T21:05:12.9133333+00:00
Donald 0 Reputation points
answered 2026-05-04T21:23:08.52+00:00
Vallepu Venkateswarlu 10,260 Reputation points Microsoft External Staff Moderator
3 answers

no program is registered to open this file

Hi My default program to open mp3 files is windows media player, however when I click on hyper links with .mp3 file destination I receive the aforesaid error. When I change the default program to other players such as Groove music and VLC player the…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2022-08-07T07:39:11.35+00:00
Ebrahim Heidari 1 Reputation point
commented 2026-05-04T21:20:39.3566667+00:00
Nathan Zimmerman 20 Reputation points
2 answers

Win 11 pro so very sluggish after update

After a Windows 11 update, my computer seems to be very sluggish and slow when starting up, shutting down or when using it to open APPs or opening the internet. I cleared cashes and put to sleep apps on startups. No changes. I have 32Gigs of memory and…

Windows for home | Windows 11 | Performance and system failures
asked 2026-05-04T20:35:29.4833333+00:00
David Neris 0 Reputation points
answered 2026-05-04T21:18:31.98+00:00
John DeV 166.1K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Cancel Azure subscription when unable to login to Azure

My Azure AD / Entra ID tenant has been blocked due to inactivity, and I cannot sign in to the Azure Portal. I need the tenant temporarily reactivated so I can cancel my Azure subscription, or please cancel the subscription on my behalf. I am the account…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-04T21:07:40.85+00:00
Douglas 20 Reputation points
edited the question 2026-05-04T21:15:59.3233333+00:00
Praneeth Maddali 10,870 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Challenge - incorrect number of completed modules displayed

I participated in the AI Security Fundamentals challenge, and although I completed all three modules on time, the "where you stand" section and the leaderboard still display that I completed only one of them. As a result, I cannot request a…

Microsoft Partner Center | Other
asked 2026-05-04T20:05:43.64+00:00
Racinowska, Aleksandra 20 Reputation points
accepted 2026-05-04T21:12:42.01+00:00
Racinowska, Aleksandra 20 Reputation points
2 answers

have a case number 7102297778

was working with someone they did a download and told me to come back with the case number 7102297778

Windows for home | Other | Install and upgrade
asked 2026-05-04T18:32:08.7133333+00:00
Joseph Gottdank 0 Reputation points
answered 2026-05-04T21:06:27.6366667+00:00
John Jefferson Doyon 77,015 Reputation points Independent Advisor
2 answers

Having trouble with authenticator

Good afternoon, I am having trouble to gain acess to my Azure account. My email: xxxxxxxxxxxxx does not work. The autenticator does not respond when the authentication number is sent.

Community Center | Not monitored
asked 2026-05-04T20:57:12.36+00:00
carlos llerena 0 Reputation points
answered 2026-05-04T21:02:35.4233333+00:00
Sridevi Machavarapu 33,480 Reputation points Microsoft External Staff Moderator
1 answer

transfer old win 10 settings and files to new win11 pc via network

I am trying to copy over setting and files from my old win 10 PC to my new win 11 Pc, old one seems happy, i get one time code from MS, it tells me to enter old PC name on WIN 11 PC, but i can't see where to do that in back up on the win 11 pc, both PC's…

Windows for home | Windows 11 | Recovery and backup
asked 2025-11-08T18:51:04.3133333+00:00
si 0 Reputation points
commented 2026-05-04T21:02:18.9433333+00:00
B BENJAMIN 0 Reputation points
1 answer One of the answers was accepted by the question author.

How to get outlook working on my windows 11 computer

I have failed to be able to outlook to email for either yahoo or gmail. Outlook is in such a bad state that it won't even load or able to repair. Help!

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-04T20:50:22.57+00:00
Rich Clark 20 Reputation points
commented 2026-05-04T20:57:06.88+00:00
Rich Clark 20 Reputation points
1 answer One of the answers was accepted by the question author.

sent emails not going to my sent folders

Hello, earlier today my outlook stopped putting my sent emails in my sent folders, any reason why this woul happen?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-05-04T20:50:02.2966667+00:00
Zehner,Victoria 20 Reputation points
accepted 2026-05-04T20:56:48.8766667+00:00
Zehner,Victoria 20 Reputation points
2 answers

How do I fix Error Code 0x800701AA

I am trying to download photos from my camera, and up until recently, I had no issues. Now I am getting a message that quotes Error 0x800701AA, and I am unable to download the photos. How do I fix Error Code 0x800701AA? Thank you.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-04-30T13:32:19.45+00:00
Karen Murphy 5 Reputation points
commented 2026-05-04T20:49:53.7933333+00:00
MUSTAFA SALAH 1,880 Reputation points
2 answers

Microsoft 365 billing

I was charged on 3/27/26 for $105.49 & just today I set this up. The charge on 3/37 needs to be refunded. Please confirm you received this. Thank you!

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-04T20:13:03.9866667+00:00
Karla Johnson 0 Reputation points
answered 2026-05-04T20:48:48.15+00:00
Darhyl Amizola 45,880 Reputation points Independent Advisor