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Can't activate office 2021

in 2021 I purchased a PC version of Class versions of word excel and outlook plus publisher for a one time fee. I have used it with no problem until now and I had to reinstall everything on my computer. When I download now it won't accept my redemption…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-04T19:34:39.2566667+00:00
bet 0 Reputation points
answered 2026-05-04T19:49:48.94+00:00
Stefan Blom 344.4K Reputation points MVP Volunteer Moderator
1 answer

Receiving Authenticator notifications that says “New sign in request for your Microsoft account.

Receiving the request when I have not requested sign in.

Microsoft Security | Microsoft Authenticator
asked 2026-03-24T21:21:13.16+00:00
Benny Werner 10 Reputation points
commented 2026-05-04T19:48:09.67+00:00
Amir Nemenoff 5 Reputation points
3 answers One of the answers was accepted by the question author.

Billing - credit request - circular reference!!

I need to apply for a billing credit for an SSL certificate that i purchased, but was unable to use due to a platform issue that was identified. The SSL certificate was deleted within 24 hours as it was unusable. Now, when I go to Help & Support…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,873 questions
asked 2026-04-09T17:50:22.82+00:00
kasin-ik 80 Reputation points
edited a comment 2026-05-04T19:46:57.9766667+00:00
Alexandra Tanasescu 0 Reputation points Moderator
2 answers

What is the expression require in Azure Enterprise applications attribute mappings for manager display name?

Attempting to do an attribute mapping for an Azure Enterprise gallery app (Service Now) using the SCIM integration. When directly mapping the manager field the account GUID is being populated instead of the manger dispalyname. The manager name in AAD…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2022-08-25T16:35:40.24+00:00
Jay W 1 Reputation point
commented 2026-05-04T19:46:05.8+00:00
Peter Seely 0 Reputation points
2 answers

Outlook Error - Outlook won't open

how to fix Microsoft.Exchange.Data.Dictionary.ADDriverStoreAccessNonLocal Exception Error for Outlook

Outlook | Windows | New Outlook for Windows | For home
asked 2026-05-04T19:09:55.4066667+00:00
Michelle Merrill 0 Reputation points
answered 2026-05-04T19:45:08.39+00:00
Ferdinand Nanalig 31,240 Reputation points Independent Advisor
2 answers

How long will Microsoft support Classic Outlook?

Is Classic outlook scheduled to be removed since the new outlook does not support the public folders features of classic Outlook in an effecient and functional manner?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-05-04T17:47:01.35+00:00
Dealer 0 Reputation points
answered 2026-05-04T19:43:49.44+00:00
Ruby-N 12,410 Reputation points Microsoft External Staff Moderator
2 answers

I changed my phone and can’t access my account

I can’t access to inbox after changing my phone. It is asking Authenticator number but I can’t get it

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-05-04T19:06:46.6533333+00:00
Fazilat Radjabova 0 Reputation points
answered 2026-05-04T19:41:34.0666667+00:00
EmilyS726 245.9K Reputation points Independent Advisor
2 answers

Request for billing adjustment due to unintended charges on disabled Azure test subscription

Hello, I used my Azure free account for personal learning and testing purposes. However, after I stopped using the service, I was unexpectedly charged for resources that I did not intend to continue using. I have confirmed that the following two invoices…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,873 questions
asked 2026-04-09T12:48:34.6+00:00
동현 김 0 Reputation points
edited the question 2026-05-04T19:35:16.6566667+00:00
Alexandra Tanasescu 0 Reputation points Moderator
1 answer

Service Health Data - Is it incomplete ?

When i go to service health data in az portal, it shows tracking id. when you try to check the data, it may show many subscriptions is impacted, however when you check for impacted resources it shows nothing. we tried to fetch the tracking id >…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

707 questions
asked 2026-05-04T17:31:34.1533333+00:00
Ashish Javiya 0 Reputation points
answered 2026-05-04T19:35:13.39+00:00
Bharath Y P 10,340 Reputation points Microsoft External Staff Moderator
5 answers

Removed OneDrive, but it is still automatically linking the files from my computer

I am so fed up with Microsoft forcing OneDrive on us! Previously it was linked to the computer folders automatically, where you had no choice but to save it under OD. Then a lot of people complained about it, so I guessed that was why it was removed…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-04-29T19:12:03.9466667+00:00
aewtx 0 Reputation points
commented 2026-05-04T19:33:29.9766667+00:00
EmilyS726 245.9K Reputation points Independent Advisor
4 answers

Install Error Security update KB5083769

I am having an issue trying to install Security update KB5083769, It has tried to auto install 5 times now, each time it says updates failed, install error, and I'm not sure what to do about it. I have temporarily paused updates, as each attempt makes my…

Windows for home | Windows 11 | Windows update
asked 2026-04-22T13:42:17.9133333+00:00
Jayden Coulson 10 Reputation points
edited a comment 2026-05-04T19:30:20.8533333+00:00
Mikael S 0 Reputation points
1 answer

Azure OpenAI: "I'm sorry, but I cannot assist with that request." and incomplete status

Hello Azure OpenAI team, When I pass certain short words to the prompt, it always returns "I'm sorry, but I cannot assist with that request." and the status becomes incomplete. If I slightly modify those words, this phenomenon stops occurring.…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,891 questions
asked 2025-07-22T05:46:22.8866667+00:00
Naoto Yoshioka 10 Reputation points
commented 2026-05-04T19:30:17.3233333+00:00
Adrian Padurean 0 Reputation points
2 answers

create a windows install

i wish to create a windows mirror install on a usb

Windows for home | Windows 10 | Install and upgrade
asked 2026-05-04T17:12:12.1933333+00:00
CTHEPOWER 0 Reputation points
commented 2026-05-04T19:27:46.52+00:00
Bulldog 2,850 Reputation points
1 answer One of the answers was accepted by the question author.

I just created a new Azure free account, completed all verification including credit card, but getting error AADSTS5000225 - tenant blocked due to inactivity when trying to sign in to portal.azure.com

Faced Error: Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-08T19:09:47.27+00:00
Krishna Patel 20 Reputation points
edited the question 2026-05-04T19:24:54.1133333+00:00
Alexandra Tanasescu 0 Reputation points Moderator
1 answer

outlook doesn't have accept button - meeting invite.

My New outlook doesn't have an accept button on a meeting invite. How do I find it?

Outlook | Web | Outlook.com | Calendar
asked 2026-05-04T18:39:23.12+00:00
Rick Smith 0 Reputation points
commented 2026-05-04T19:23:28.84+00:00
EmilyS726 245.9K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

I can no longer comment on my account how do I fix this issue ?

Some of my comments have been flagged ( unnecessarily ) by your community guidelines bot! I have requested they be checked again and some have reappeared. I would like to know why I can no longer comment. None of my comments have and vulgarity or hate…

Community Center | Not monitored
asked 2026-05-04T17:47:17.2633333+00:00
Just Me 20 Reputation points
edited the question 2026-05-04T19:23:01.6033333+00:00
Gérard Oomens 125.4K Reputation points Volunteer Moderator
3 answers

cascade windows 11

how to cascade my open windows on win 11 pc desktop

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-08-07T10:19:30.44+00:00
David Parry 10 Reputation points
commented 2026-05-04T19:22:45.03+00:00
Dallas Kelsey III 5 Reputation points
2 answers

Reading Coach is not working properly

When my students are practicing their reading coach readings the AI is giving false readings for ommisions. It is coming back as 315 ommisions which is not the case. How can I fix this problem.

Microsoft Teams | Microsoft Teams for education | Reading coach/ Reading progress
asked 2026-05-04T18:50:40.2833333+00:00
Daniel Doyle 0 Reputation points
answered 2026-05-04T19:20:05.5266667+00:00
Alexis-NG 17,315 Reputation points Microsoft External Staff Moderator
1 answer

I want to write a Microsoft Azure Fundamentals exam, I have completed all the modules and necessary and received voucher now I am ready to write it but I do not know how to access it

I want to write a Microsoft Azure Fundamentals exam, I have completed all the modules and necessary and received voucher now I am ready to write it but I do not know how to access it.

Community Center | Not monitored
asked 2026-05-04T18:47:41.8933333+00:00
Cabangile Gumbi 0 Reputation points
answered 2026-05-04T19:19:31.24+00:00
Gérard Oomens 125.4K Reputation points Volunteer Moderator
5 answers

problems connecting a new device via bluetooth

Hi, I had a joystick that I used as a mouse on my PC via bluetooth. Friday I got a new joystick but for the life of me get it to connect to my PC that has Windows 11. I can connect the joystick to my cellphone and a tablet, but it will not connect to…

Windows for home | Windows 11 | Devices and drivers
asked 2026-05-03T22:51:07.5433333+00:00
Mindy Thomas 0 Reputation points
commented 2026-05-04T19:19:24.7966667+00:00
Ivan B 116.3K Reputation points Independent Advisor