Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,526 questions
1 answer
Request to Assign New Global Administrator for Microsoft 365 Tenant
Hello, Our previous Microsoft 365 global administrator has left the company, and we no longer have access to the administrator account. We need assistance assigning a new Global Administrator to our organization. Details are as follows: Company Domain:…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 41%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 1%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
1 answer
Billed for old account on old email address, microsoft account is in new email address, can't access the old
Microsoft sent notification of money to be taken from my bank for old 365 Family on old email address, my microsoft account is in new email address, I cannot access the old. When I try to log it it only shows the new 365 Personal account. How can I sort…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,647 questions
asked 2026-03-14T09:53:34.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
nigel heaford
0
Reputation points
answered 2026-03-14T09:53:48.5433333+00:00
Q&A Assist
1 answer
Error 0x8A15004A when trying to download Musescore
I have been trying to download this app Musescore recently for quite a while and I keep coming up with this error 0x8A15004A, I would really appreciate if I could learn how to fix it, this problem didn't happen for other apps since I downloaded Discord…
Windows for home | Windows 11 | Microsoft Store
3,032 questions
asked 2026-03-14T08:16:57.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 6%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Veronica Aristeguieta
0
Reputation points
answered 2026-03-14T09:48:51.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Onyx Is here
4,180
Reputation points
Independent Advisor
1 answer
I purchased Office Home 2024 lifetime license but after installation it changes to 365
I purchased Office Home 2024 lifetime license for one computer on 14th March 2026 Order #6690400949. I followed the prompts for installation but once the installation was completed, Office Home 2024 lifetime license decided to convert my purchase to a…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,177 questions
asked 2026-03-14T09:43:34.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 14.000000000000002%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Rebecca Glennrose
0
Reputation points
answered 2026-03-14T09:43:44.7833333+00:00
Q&A Assist
1 answer
Why MS support is so rubbish?
MS has 100 of products from windows to AI. they sell the solution to the whole world but they cant even build a suitable helpdesk where we can ask queries . They don't even have a chatbot to answer common queries but they want the whole world to use…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
796 questions
asked 2026-03-06T17:27:26.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 33%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGU%3C/text%3E%3C/svg%3E)
Ganesh ubhare
0
Reputation points
answered 2026-03-14T09:43:10.89+00:00
Nathan Roberts (SN)
11,286
Reputation points
Volunteer Moderator
3 answers
Microsoft Rewards account suspended — support form not working
Hello, I’m trying to contact Microsoft Rewards support, but the official form at https://rewards.bing.com/support is greyed out and I cannot submit my issue. My Rewards account may be suspended, and I need help resolving this. I’ve tried different…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,294 questions
asked 2026-01-27T13:22:09.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 50%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tran Bao Nam
10
Reputation points
commented 2026-03-14T09:37:53.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 57.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Reward Main
0
Reputation points
1 answer
Me suscribi hace 4 meses a travez de CENTEIA, empece y aprobe los cursos, no he podido volver a entrar
Me suscribi a AI900 hace 4 meses aprobe algunos cursos, mi insipcion la hice por mi ESCUELA CENTEIA eN Espana. no pude volver a entrar para continuar mis cursos: gracias. Moderator translated message: I subscribed to AI900 4 months ago I passed some…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,198 questions
asked 2026-03-08T01:08:58.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 71%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO8%3C/text%3E%3C/svg%3E)
OrlandoCarvajal-8622
0
Reputation points
answered 2026-03-14T09:35:15.2666667+00:00
Nathan Roberts (SN)
11,286
Reputation points
Volunteer Moderator
2 answers
Problem with MS office home 2024 lifetime activation
I bought my new Azus vivo book 16x which included MS office home 2024 lifetime free. but when I couldn't find any product key for activation. Please provide me with product key for activation.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,536 questions
asked 2026-03-14T08:52:42.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 53%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Eityhas Srikanth
0
Reputation points
answered 2026-03-14T09:34:57.8966667+00:00
DaveM121
878.2K
Reputation points
Independent Advisor
3 answers
Norton says not administrator Window 11
Date/Time allows changes. AI says that means acct is administrator. Norton doe not agree. All suggestions after the date/Time test result in window that says to sign in as administrator, but offers no window or path to do that.
Windows for home | Windows 11 | Security and privacy
8,181 questions
asked 2026-03-09T03:26:52.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 76%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
ANDREW WOODS
0
Reputation points
commented 2026-03-14T09:32:09.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
13,985
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft 365 Outlook, Word and Excel will not open when clicking on their respective icon
Microsoft 365 Outlook, Word and Excel are not opening when I click on their respective icon in the Start menu. I have tried the offline repair and online repair and restarting laptop and unable to resolve problem. This only started happening yesterday…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,017 questions
asked 2026-03-14T08:25:18.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 30%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Trevor Smith
0
Reputation points
answered 2026-03-14T09:30:56.59+00:00
Gunasekar N
67,650
Reputation points
Independent Advisor
2 answers
Net roll Forward
8.0.7 will not roll forward to 8.0.24. How do I fix?
Windows for home | Other | Windows update
1,507 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 79%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
5 answers
Audio issues after win11 25h2 update
Audio issues after recent update to win 11 25h2. I get a click or pop before a new email notification sound, when I delete emails, etc. The popping sound also happens when I open up a youtube video or any other video saved on my PC. THIS IS VERY…
Windows for home | Windows 11 | Devices and drivers
22,931 questions
asked 2025-10-22T15:00:54.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 16%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
Henry Jasinski
120
Reputation points
commented 2026-03-14T09:25:33.84+00:00
Henry Jasinski
120
Reputation points
2 answers
cannot get back into email account
hello i had an email saying my account had suspicious activity involved so i was told to give a back up email address for confirmation and did all this but stilll can get back into account and message saying i have been blocked i have entered endless…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,322 questions
asked 2026-03-14T08:44:20.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 5%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
MORK GREY
0
Reputation points
answered 2026-03-14T09:23:25.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
41,740
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
How do I get Outlook 2024 to finish synchronising with SENT MESSAGES of my GMAIL account
Hi I just installed Microsoft Office 2024 Professional on my Win 11 computer and Outlook does not complete the synchronisation of the SENT messages in my GMAIL account. Outlook synchronised all INBOX messages, started sinchronizing SENT MESSAGES but…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,404 questions
asked 2026-03-13T10:20:11.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 82%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
jean brucy
40
Reputation points
accepted 2026-03-14T09:04:40.9233333+00:00
jean brucy
40
Reputation points
2 answers
my apps arte all enmlarged after an update
my apps are all huge after i did an winmdows uipdate hjow mdo i get them back to regiular size
Windows for home | Windows 11 | Display and graphics
5,063 questions
asked 2026-03-13T01:42:27.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 44%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Kathleen Allison
0
Reputation points
commented 2026-03-14T09:02:57.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
11,140
Reputation points Microsoft External Staff
Moderator
1 answer
w11 asus driver ACPI
bonjour je viens de reinstaller w11 sur asus z790 e , avec bios a jour , mais pb avec le driver acpi merci de votre aide amuiicalement
Windows for home | Windows 11 | Install and upgrade
8,899 questions
asked 2026-03-12T18:17:09.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 32%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
philippe lefevre
0
Reputation points
commented 2026-03-14T09:02:09.78+00:00
Clary-N
11,140
Reputation points Microsoft External Staff
Moderator
2 answers
Why are my ESU Windows 10 updates only showing on one machine
I have the one year of Windows 10 extended support for all my PCs but only one of them is getting the ESU updates automatically from Windows update; how do I get the updates on other PCs where I sign in with the same Microsoft account?
Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-03-12T22:56:27.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 77%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mary Branscombe
35
Reputation points
commented 2026-03-14T09:01:01.4866667+00:00
Clary-N
11,140
Reputation points Microsoft External Staff
Moderator
3 answers
Trying to connect SONY Bluetooth speaker YY7856E to windows 11 laptop
Trying to connect SONY Bluetooth speaker YY7856E to windows 11 laptop
Windows for home | Windows 11 | Devices and drivers
22,931 questions
asked 2026-03-12T15:32:10.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 66%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Keith Daly
0
Reputation points
commented 2026-03-14T09:00:47.4933333+00:00
Clary-N
11,140
Reputation points Microsoft External Staff
Moderator
2 answers
Black screen "Sessions" error
Win 11 w/ Edge. Computer locks up with a black screen "Sessions" error. I must do a hard reboot to get back to Edge. The lockup occurs while the computer is dormant or in use. I have not been able to link it to any website. It's not fussy. It's…
Microsoft Edge | Browser crashes or stops working | Windows 11
Microsoft Edge | Browser crashes or stops working | Windows 11
Troubleshooting browser crashes or performance issues on Windows 11
513 questions
asked 2026-03-12T19:23:37.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 80%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rod Christ
0
Reputation points
commented 2026-03-14T09:00:08.62+00:00
Clary-N
11,140
Reputation points Microsoft External Staff
Moderator
2 answers
Windows update install failures
I have had several attempts to update Windows 11 end with "Install failed" which also failed. Solutions would be helpful
Windows for home | Windows 11 | Windows update
14,874 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 37%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)