Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,330 questions
2 answers
change email over old email...
i want to create new email replace my existing email to my other computer not work on my Microsoft window but after many try was not sucsess
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-14T17:57:26.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 92%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
david chang
0
Reputation points
answered 2026-03-14T18:33:54.91+00:00
EmilyS726
232.1K
Reputation points
Independent Advisor
1 answer
how to remove WDAGUitilityAccount
the person i bought the laptop is still logged on as wdagutilityaccount, how do i remove him from it
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
1,718 questions
asked 2025-10-18T13:44:23.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 15%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Khatan Shaibi
0
Reputation points
answered 2026-03-14T18:30:59.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 4%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sina Salam
29,021
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
duplicate billing of Office 365
I talked on live chat on the 12th and Microsoft agreed to delete duplicate payment. In the meantime RBC has deleted the second payment.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,152 questions
asked 2026-03-14T17:56:43.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 38%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Carolyne Austin
20
Reputation points
accepted 2026-03-14T18:24:19.3933333+00:00
Carolyne Austin
20
Reputation points
2 answers
Why is OneDrive deleting some of my files?
Several times recently OneDrive has deleted some of my files. I have plenty of free space in my account. And Defender has not found any issues with my computer. There should be a notification when this happens. Thanks, Gerry
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,401 questions
asked 2026-03-13T20:34:40.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 86%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Gerry Hébert
0
Reputation points
commented 2026-03-14T18:23:24.95+00:00
John Jefferson Doyon
69,840
Reputation points
Independent Advisor
1 answer
How to add an Appel account to Outlook
I cannot add my icloud account to Outlook. What do I have to do? Thanks
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,655 questions
asked 2026-03-14T17:35:11.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 32%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Anja Martin
0
Reputation points
answered 2026-03-14T18:21:43.26+00:00
John Jefferson Doyon
69,840
Reputation points
Independent Advisor
2 answers
Two OneDrive accounts
How to combine two OneDrive accounts? I purchased a new DELL 16 plus computer and the old Windows 10 PC had OneDrive files. My new Dell needs some folders that I don't have and need to use.
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
944 questions
asked 2026-03-14T17:42:34.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 64%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Takeyoshi Fukuman
0
Reputation points
answered 2026-03-14T18:16:03.1233333+00:00
EmilyS726
232.1K
Reputation points
Independent Advisor
2 answers
Most of the icons on my taskbar aren't showing. They are just grey.
the icons on my taskbar are not showing but only grey boxes. Although I can open the app by clicking the icon but it still doesn't show. I have added the image below.
Windows for business | Windows Client for IT Pros | Performance | Windows desktop and shell experience
asked 2025-09-03T14:59:58.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 40%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Muqadas Batool
5
Reputation points
commented 2026-03-14T18:15:50.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 5%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
C Campbell
0
Reputation points
1 answer
not getting push notifaction and 6 digit code , instead getting 8 digit code and not able to sign in
Hi, I have an account with username ******@OUTLOOK.COM and I am not able to sign in the account and not receiving 6-digit code rather getting TOTP 8 digit whenever I sign in from azure portal and I have been raising request in Microsoft also, but they…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,443 questions
asked 2026-01-22T14:42:34.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 35%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Ankita Jamuar
5
Reputation points
commented 2026-03-14T18:05:26.68+00:00
Ankita Jamuar
5
Reputation points
1 answer
One of the answers was accepted by the question author.
My account was added to a Microsoft Family group by someone I don’t know and I can’t leave because it shows child
Hello, my Microsoft account appears to be part of a Microsoft Family group that I did not join and I do not recognize the organizer. My account is marked as a child so I cannot leave the family group myself. I would like my account removed from this…
Windows for home | Windows 10 | Security and privacy
17,409 questions
asked 2026-03-13T22:39:08.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 57.99999999999999%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gustavo Salas H
25
Reputation points
accepted 2026-03-14T18:03:47.7833333+00:00
Gustavo Salas H
25
Reputation points
7 answers
Permission
A pop up keeps coming up telling me I need to ask permission to open a web site
Microsoft Edge | Website issues | Windows 10
Microsoft Edge | Website issues | Windows 10
Troubleshooting website display or functionality issues in Edge on Windows 10
1,696 questions
asked 2026-03-12T18:23:58.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 96%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Linda Crosett
0
Reputation points
commented 2026-03-14T18:03:03.3866667+00:00
John Jefferson Doyon
69,840
Reputation points
Independent Advisor
2 answers
My account locked. help me to unlock it
My outlook mail account is locked. When I try to unlocked it and enter my mobile number for verification the message pop "try another method". can someone help me. I have link and purchase lots of thing from this account.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,330 questions
asked 2026-03-14T17:25:20.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUR%3C/text%3E%3C/svg%3E)
Usman Raza Jan
0
Reputation points
answered 2026-03-14T18:01:50.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
38,060
Reputation points
Independent Advisor
0 answers
Microsoft account
I need a way to talk with a real person, preferably via email regarding my stolen microsoft account
Windows for home | Other | Security and privacy
2,587 questions
asked 2026-03-14T17:52:59.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 60%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIW%3C/text%3E%3C/svg%3E)
Igor Wojtczak
0
Reputation points
commented 2026-03-14T17:57:37.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
82,620
Reputation points
Volunteer Moderator
2 answers
Issue "You can't sign in here with a personal account. Use your work or school account instead"
I am unable to send or receive messages via Outlook on my personal computer and when I try to verify my credentials on-line, I receive a message that "You can't sign in here with a personal account. Use your work or school account instead." I…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,764 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 49%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
2 answers
Request to Reinstate LinkedIn Premium Career (Student Offer)
I accidentally canceled my 12-month LinkedIn Premium Career subscription for college students, and I would really appreciate assistance with reinstating it. The cancellation was unintentional, and I was hoping it might be possible to restore the…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,786 questions
asked 2026-03-14T15:08:04.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETI%3C/text%3E%3C/svg%3E)
Thelma I C
0
Reputation points
answered 2026-03-14T17:49:17.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
168.6K
Reputation points
Independent Advisor
2 answers
deleting Onedrive broke my whole file structure
Hello, guys and gals. I am sorry if my typing is erattic but i am on the verge of tears. When i got my computer i completely desynced all the files on my computer as i didnt see the use in backing up 1gb worth of files when i had way more in important…
Windows for home | Windows 11 | Recovery and backup
5,384 questions
asked 2026-03-11T02:55:01.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 87%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
banshee PLAYA
0
Reputation points
commented 2026-03-14T17:47:21.0266667+00:00
EmilyS726
232.1K
Reputation points
Independent Advisor
2 answers
Total AV Installed but Not Showing on Installed programs
Somehow Total AV became installed on my computer. I didn't knowingly install it. I went to Settings, Apps, Installed Apps, and it does not show there as an installed application. Periodically screens from Total AV pop up prompting me to purchase, and…
Windows for home | Windows 10 | Security and privacy
17,409 questions
asked 2026-03-14T16:53:13.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 91%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKQ%3C/text%3E%3C/svg%3E)
Kelly Qualls
0
Reputation points
answered 2026-03-14T17:45:53.7+00:00
Alvise Cervellati
4,710
Reputation points
Independent Advisor
1 answer
if u have classic outlook through the microsoft store when is it good till
my classic out throgh myn365 subscition was accidently deleted, i was able to downlaod it from the microsoft store, the version from the microsoft store is good till when
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,655 questions
asked 2026-03-14T17:43:34.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 40%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Barry A Sorkin
140
Reputation points
answered 2026-03-14T17:43:43.75+00:00
Q&A Assist
2 answers
How do I stop Google search results from opening a new tab?
After a recent update, I can't click on any Google search result without a new tab opening.
Microsoft Edge | Tabs, address bar, and search | Windows 10
Microsoft Edge | Tabs, address bar, and search | Windows 10
Managing tabs, address bar, and search settings in Edge on Windows 10
1,091 questions
asked 2026-02-24T19:46:53.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 70%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
KramdenAntiVirus
0
Reputation points
commented 2026-03-14T17:40:28.4466667+00:00
KramdenAntiVirus
0
Reputation points
1 answer
Can't do MFA with authenticator
i have been trying to log into my account. it keeps requiring me to use authenticator but i can't access authenticator.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,317 questions
asked 2026-03-14T17:36:51.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 62%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEK%3C/text%3E%3C/svg%3E)
Ed K
5
Reputation points
answered 2026-03-14T17:37:07.1366667+00:00
Q&A Assist
2 answers
One of the answers was accepted by the question author.
How to diagnose my performance issues
So recently on any games I play my games have been lagging like crazy. As far as I'm aware, my internet has not changed, if anything it has gotten better. For instance, I am trying to play a Fortnite Creative map and my Ping skyrockets between 120 and…
Windows for home | Windows 11 | Gaming
4,895 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 22%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)