Community Center | Not monitored
Tag not monitored by Microsoft.
54,042 questions
2 answers
I wrote my certification exam on 28th Feb 2026
I wrote my certification exam on 28th Feb 2026 but i am not able to find badge or certification on my logins. i can see only as i passed but i haven't received it yet.
Community Center | Not monitored
asked 2026-03-03T22:06:16.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 43%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sivakrishna Jammigumpula
0
Reputation points
commented 2026-03-04T21:57:43.27+00:00
Sivakrishna Jammigumpula
0
Reputation points
2 answers
Finding older emails on Classic Outlook
How to find the emails prior old on Outlook classic ?
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,405 questions
asked 2026-03-03T16:29:44.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Andre, Diogo
0
Reputation points
commented 2026-03-04T21:57:04.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 98%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kristen-L
12,670
Reputation points Microsoft External Staff
Moderator
1 answer
microsoft work gives me an error message and locks up my Mac when opening
Have had this problem with my Mac for some time. I try to open Word and it gives me an error message and locks up my machine
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,402 questions
asked 2026-03-04T19:35:36.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 23%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jon McCormick
0
Reputation points
commented 2026-03-04T21:57:04.0333333+00:00
Bob Jones AKA CyberTaz MVP
435.6K
Reputation points
1 answer
Unable to connect to our VM on Azure
I need to open a support ticket and do a remote session please
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,112 questions
asked 2026-02-25T17:11:27.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 92%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Thomas Burkhardt
0
Reputation points
edited a comment 2026-03-04T21:55:16.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jilakara Hemalatha
13,425
Reputation points Microsoft External Staff
Moderator
4 answers
The Microphone mutes me and the other attendee on my team meetings. Very disruptive.
Every time I am in a teams meeting my computer mutes me and the other attendee spiratically during the meeting. We hopped on her bridge and continued to do the same thing.
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
2,680 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 71%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
3 answers
Unable to log into m365.cloud.microsoft, something went wrong
Whenever I go to m365.cloud.microsoft, I keep getting a "Something went wrong" error message (great error message btw Microsoft, very helpful). No matter how many times I click try again, I can't get into m365.cloud.microsoft. I tried…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,150 questions
asked 2025-10-19T19:08:02.8966667+00:00
Emmon Johnson
15
Reputation points
recommended 2026-03-04T21:48:00.8266667+00:00
Stefan Blom
340.6K
Reputation points MVP
Volunteer Moderator
2 answers
Can't Open Outlook Items file on new PC
I've set up my new PC with Windows 11 and when I attempt to look at a saved Outlook Item file it gives me a message indicating that a Microsoft 365 subscription is required. I already have a Microsoft 365 subscription. What do I try next?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,150 questions
asked 2026-03-04T20:54:28.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 32%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Steve Sawallisch
0
Reputation points
answered 2026-03-04T21:47:33.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 81%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Arlene D
36,045
Reputation points
Independent Advisor
2 answers
Privacy Mode Camera use in TEAMS meetings
Is it possible to turn on your camera in "privacy mode" during a TEAMS Meeting so that only the presenter can see your camera and not anyone else in the meeting?
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls
560 questions
asked 2026-03-04T21:14:59.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 91%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Pudenz, Abby
0
Reputation points
answered 2026-03-04T21:45:38.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 21%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVN%3C/text%3E%3C/svg%3E)
Vy Nguyen
10,825
Reputation points Microsoft External Staff
Moderator
2 answers
Windows 11 cannot detect second monitor.
I have a display port cord that has both vga and HDMI ports, I have it connected and it wont detect my second monitor. I didn't have this issue with windows 10. What can I do?
Windows for home | Windows 11 | Display and graphics
5,063 questions
asked 2026-03-04T21:11:51.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 30%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Renee McKinney
0
Reputation points
answered 2026-03-04T21:45:04.62+00:00
EmilyS726
232.1K
Reputation points
Independent Advisor
3 answers
Help my Microsoft Account got hacked And it's recovery email got changed and I can't access it back
Hello [Moderator note: PII removed]. My original Account - [Moderator note: PII removed] apparently got hacked and I can't access it back in and while recovering the account it shows a email which I don't recognize Also This Two emails I can't…
Windows for home | Windows 11 | Accounts, profiles, and login
9,131 questions
asked 2025-11-17T08:46:42.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 22%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SUTIRTHO MUKHERJEE
0
Reputation points
commented 2026-03-04T21:42:40.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 48%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Toma Jack
0
Reputation points
3 answers
I do not want a microsoft account - family plan
My wife has an active Microsoft 365 subscription updated annually. I want to use that plan and not have an email or account with Microsoft on my laptop. How do I do this?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,537 questions
asked 2026-03-04T19:24:56.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 57.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mary
0
Reputation points
answered 2026-03-04T21:39:28.5066667+00:00
Stefan Blom
340.6K
Reputation points MVP
Volunteer Moderator
1 answer
I cannot login to my own computer due to microsoft
I am in my 80's. No one will talk with me at Microsoft. I cannot change the password on my computer login. I do not want to have to keep changing my password. I have a home PC. As of tomorrow you will lock me out and I will not be able to get in. It…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,150 questions
asked 2026-03-04T21:37:49.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 71%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
joseph moore
0
Reputation points
answered 2026-03-04T21:38:08.17+00:00
Q&A Assist
3 answers
One of the answers was accepted by the question author.
I can't edit my word doc.
I am unable to edit my word document. After clicking 'Review' and then 'Protect' , all 3 options within 'PROTECT' are greyed out so I don't know what to do to edit my document.
Microsoft 365 and Office | Word | For business | MacOS
Microsoft 365 and Office | Word | For business | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,732 questions
asked 2026-03-02T16:11:29.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 99%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
WENDY
20
Reputation points
recommended 2026-03-04T21:34:38.7566667+00:00
Stefan Blom
340.6K
Reputation points MVP
Volunteer Moderator
3 answers
Want to see my subscription and billing
How to see my subscription and billing as I have received a bill that I do not understand. Moved from: Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,513 questions
asked 2025-12-02T17:52:09.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 69%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lynn Drake
10
Reputation points
commented 2026-03-04T21:32:20.65+00:00
Stefan Blom
340.6K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Requested free trial of MS365, charged for subscription.
I was recently notified of a $19.99 charge from PayPal for an MS365 subscription that I did not order. What I requested was to receive the trial offer put out by Microsoft. I woulkd like my $19.99 refunded and the subscription cancelled immediately. …
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,647 questions
asked 2026-02-15T20:10:18.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 78%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Steve Hoosack
20
Reputation points
accepted 2026-03-04T21:31:47.59+00:00
Steve Hoosack
20
Reputation points
1 answer
speak to a human being
microsoft phone numbers only give a URL for help. i need to speak to a person
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
225 questions
asked 2026-03-04T21:26:06.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 81%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Melissa Reilly
0
Reputation points
commented 2026-03-04T21:28:28.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
20
Reputation points Microsoft External Staff
Moderator
2 answers
fix camera function
I am unable to get the internal camera to work. I recently got this code 0x00F4271<mediacapturefailedevent>0xC00D36D5
Windows for home | Windows 11 | Devices and drivers
22,932 questions
asked 2026-03-04T19:32:42.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 31%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Myrna Gallegos
0
Reputation points
edited the question 2026-03-04T21:27:20.37+00:00
Gérard Oomens
122.6K
Reputation points
Volunteer Moderator
3 answers
How to fix my account showing as unlicensed?
Subject: Account Showing as Unlicensed Hi, I noticed that my Microsoft 365 account is currently showing as unlicensed, even though I’m still part of the organization. I’m unable to access some services because of this. Here’s a reference code I came…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,207 questions
asked 2025-08-12T08:17:34.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 74%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJU%3C/text%3E%3C/svg%3E)
JAMAICA UBALDO
0
Reputation points
commented 2026-03-04T21:25:39.2033333+00:00
Stefan Blom
340.6K
Reputation points MVP
Volunteer Moderator
1 answer
How to recover a bit locker key
How can I get my bitlocker key to reset my pc i can not open my laptop
Windows for home | Other | Recovery and backup
546 questions
asked 2026-03-04T20:08:43.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 51%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sadia RIAZ
0
Reputation points
edited the question 2026-03-04T21:24:01.0166667+00:00
Gérard Oomens
122.6K
Reputation points
Volunteer Moderator
2 answers
Fix outlook email
Not able to access my outlook email. I have tried everything with no success in don't have any access to the question on recovery form. My password appears to be blocked somehow can't even trying a new password.
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,097 questions
asked 2026-03-04T20:49:31.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 20%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shawn Scouten
0
Reputation points
answered 2026-03-04T21:23:07.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
37,885
Reputation points
Independent Advisor