Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
6,919 questions
2 answers
My Microsoft account for my business is not able to sign in by nonexistence and lost information in the cloud
I was hacked and could not download Microsoft updates on my computer. I started using 365 from the browser I uploaded all my information onto the cloud before my computer went black and shutdown. the computer read In did not have an operating system. I…
Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-02-27T16:59:27.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 37%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michael Mason
0
Reputation points
commented 2026-03-01T16:14:50.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris Duong
8,740
Reputation points Microsoft External Staff
Moderator
2 answers
not receiving emails
i am not receiving emails. i have been able to send emails but not receive.
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,404 questions
asked 2026-02-27T19:53:04.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 35%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Larry Castellanos
0
Reputation points
commented 2026-03-01T16:14:32.2766667+00:00
Chris Duong
8,740
Reputation points Microsoft External Staff
Moderator
2 answers
Getting the "You cannot make changes to contents of this read-only folder" error
For a very long time, I've been getting a "You cannot make changes to contents of this read-only folder" error on some days when people I used to know have a birthday. That error comes up when I try to delete those popup messages. I no longer…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,151 questions
asked 2026-03-01T14:54:48.1266667+00:00
Rod At Work
871
Reputation points
answered 2026-03-01T16:10:42.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
25,440
Reputation points
Independent Advisor
2 answers
Trying to recover an account
I am trying to get a little help restoring a hacked account. I went through the account recovery steps and was able to log in, but i couldn't get the email that the hacker put in. The message said it would take 30 days for this to happen. So while i…
Windows for home | Windows 11 | Accounts, profiles, and login
9,130 questions
asked 2026-02-28T16:46:12.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 86%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Mark DeBree
0
Reputation points
answered 2026-03-01T16:07:03.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
41,740
Reputation points
Independent Advisor
4 answers
Is there a way for me to recover an account that doesn't have a recovery email?
I lost my account right after I created it. I created it to buy Minecraft, and I bought everything without any problems. However, when I tried to log into the Minecraft Launcher, I didn't know the password. But as proof, I still have it logged in on both…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,643 questions
asked 2026-02-28T06:04:19.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 80%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Breno Silva
0
Reputation points
answered 2026-03-01T16:06:02+00:00
Darhyl Amizola
41,740
Reputation points
Independent Advisor
1 answer
Error while using Microsoft Excel.
Hello, I am facing problem to use Excel, It is showing me some error. Please find attached screenshoot for your reference.
Microsoft 365 and Office | Excel | For business | Other
Microsoft 365 and Office | Excel | For business | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
1,459 questions
asked 2026-02-25T15:57:04.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 42%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVL%3C/text%3E%3C/svg%3E)
Vighnesh Londhe
0
Reputation points
commented 2026-03-01T15:50:57.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Hendrix-C
15,990
Reputation points Microsoft External Staff
Moderator
2 answers
no speakers on laptop for audio to come out of.
I have no idea what happened. I used to be able to go to YouTube, watch videos and be able to hear the sound through my laptop speakers. But now I hear nothing. The sound bar thing, to increase and decrease the sound, lower right side sound icon, when I…
Windows for home | Other | Devices and drivers
6,518 questions
asked 2026-03-01T04:29:11.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 36%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Heath Bouldin
0
Reputation points
answered 2026-03-01T15:50:15.2266667+00:00
DaveM121
877.9K
Reputation points
Independent Advisor
4 answers
IF statement
I need to add % to a dollar amount based on the year before. How do I do an if statement. Example: if 2026=$25,891,151 and i want to add 3.26% for 2027. Need to take in account if 2026 =0
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,535 questions
asked 2026-02-25T18:21:23.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 41%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Niki M Hiles
0
Reputation points
commented 2026-03-01T15:50:05.5766667+00:00
Hendrix-C
15,990
Reputation points Microsoft External Staff
Moderator
1 answer
Remove credit card
How to i remove my credit card from payment method without putting another method in
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,151 questions
asked 2026-03-01T15:38:50.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 26%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Joan Zangara
0
Reputation points
answered 2026-03-01T15:38:59.78+00:00
Q&A Assist
1 answer
Keep Windows 11 from reverting to Picture from Slideshow, Spotlight, or Solid Color for Background
I have tried just about every fix mentioned on the internet to keep Windows 11 from reverting to Picture from Slideshow, Spotlight, or Solid Color for its Background in Personalization. This is a small but annoying problem. I have tried at least 10…
Windows for home | Windows 11 | Settings
9,680 questions
asked 2026-03-01T15:32:10.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 3%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFI%3C/text%3E%3C/svg%3E)
Frank Inserra
0
Reputation points
answered 2026-03-01T15:32:27.1266667+00:00
Q&A Assist
1 answer
disable copilot
Copilot causes speed issues on my computer. How do I disable it?
Microsoft Copilot | Other
1,731 questions
asked 2026-03-01T15:29:05.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 30%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gene S
0
Reputation points
answered 2026-03-01T15:29:24.1933333+00:00
Q&A Assist
2 answers
Why can't I stop Microsoft from blocking emails I don't want them to block for me on my hotmail account
I keep getting emails blocked even though the domain is on my safe senders list and is unlikely to be a domain where there will be spam from such as psychologytoday.com. Given how much I pay for Microsoft services I don't want to have to change email…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,151 questions
asked 2026-01-19T18:49:27.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 67%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Nick Ratcliff
0
Reputation points
commented 2026-03-01T15:14:03.5066667+00:00
Nick Ratcliff
0
Reputation points
1 answer
One of the answers was accepted by the question author.
my games on bigfish
data execution prevention stopping 2-3 games on my bigfish from not working
Windows for home | Windows 11 | Gaming
4,892 questions
asked 2026-03-01T15:12:03.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
James Mckay
40
Reputation points
edited the question 2026-03-01T15:13:43.87+00:00
Stefan Blom
340.5K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Navigation Pane Missing From Outlook Web
Hi, For some reason, the navigation/folder pane has disappeared from outlook web and i can't seem to get it back. This is what i see: And then when i select the 'Hide navigation pane' button, everything shifts to the left a bit (the From column…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,758 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 33%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
0 answers
I was having microsoft authenticator on my old phone so I just switched to new phone so I deleted that from my old device and installed it on new one but when I logged in my new phone I can't see the 2 factor authentication that i have set-up so how canig
I was having microsoft authenticator on my old phone so I just switched to new phone so I deleted that from my old device and installed it on new one but when I logged in my new phone I can't see the 2 factor authentication that i have set-up so how can…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,304 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 34%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
2 answers
My account has been hacked
I can’t believe it my account got hacked because my brother signed in a sketchy discord server and I lost access to the account I don’t have any purchases on it and it’s so frustrating please help
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,316 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 93%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELQ%3C/text%3E%3C/svg%3E)
1 answer
My Account is blocked
Hello, To give a little backstory: my laptop blue-screened recently. It's not the first time this has happened, and there is BitLocker setup on that drive, so my process in the past to recover it has been to login to my Microsoft account on my phone, get…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,304 questions
asked 2026-03-01T15:05:19.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 19%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZC%3C/text%3E%3C/svg%3E)
Zane Clymer
0
Reputation points
answered 2026-03-01T15:05:41.8833333+00:00
Q&A Assist
2 answers
I cant get my new phone to link to windows
I need help linking my phone to windows. I have tried everything I can think of. I had my other phone linked but this one is having a problem. It is an Android 15
Windows for business | Windows 365 Business
2,360 questions
asked 2026-03-01T13:50:29.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 17%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mike Palmer
0
Reputation points
answered 2026-03-01T15:02:44.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tracy Le
8,310
Reputation points
Independent Advisor
1 answer
Clipchamp lost projects due to update
Hi, I am working on Clipchamp and I had saved several projects there and everything was fine. Today I opened Clipchamp and it seems that there is an update in Clipchamp and I lost all my projects that worked on it for several months. My question now, How…
Microsoft 365 and Office | Clipchamp | Other
Microsoft 365 and Office | Clipchamp | Other
A video editing tool developed by Microsoft, designed to make video creation easy and accessible for everyone.
334 questions
asked 2025-12-22T12:23:08.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 64%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Abdel Rahman Ez Eddin
15
Reputation points
commented 2026-03-01T15:00:31.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 97%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Andrea Elefante
0
Reputation points
1 answer
my cricut joy xtra connects and immediately disconnects when using bluetooth. have latest driver installed on windows 11. have turned all on and off but problem persists
cricut joy xtra connects via bluetooth but immediately disconects. have checked have latest bluetooth driver windows 11. has removed reconnected. have closed both down before attempting reconnection but problem persists.
Windows for home | Windows 11 | Devices and drivers
22,929 questions
asked 2026-03-01T14:39:31.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 82%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
helen jones
0
Reputation points
answered 2026-03-01T14:39:45.94+00:00
Q&A Assist