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My Microsoft account for my business is not able to sign in by nonexistence and lost information in the cloud

I was hacked and could not download Microsoft updates on my computer. I started using 365 from the browser I uploaded all my information onto the cloud before my computer went black and shutdown. the computer read In did not have an operating system. I…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-02-27T16:59:27.5566667+00:00
Michael Mason 0 Reputation points
commented 2026-03-01T16:14:50.33+00:00
Chris Duong 8,740 Reputation points Microsoft External Staff Moderator
2 answers

not receiving emails

i am not receiving emails. i have been able to send emails but not receive.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-27T19:53:04.4266667+00:00
Larry Castellanos 0 Reputation points
commented 2026-03-01T16:14:32.2766667+00:00
Chris Duong 8,740 Reputation points Microsoft External Staff Moderator
2 answers

Getting the "You cannot make changes to contents of this read-only folder" error

For a very long time, I've been getting a "You cannot make changes to contents of this read-only folder" error on some days when people I used to know have a birthday. That error comes up when I try to delete those popup messages. I no longer…

Microsoft 365 and Office | Other
asked 2026-03-01T14:54:48.1266667+00:00
Rod At Work 871 Reputation points
answered 2026-03-01T16:10:42.2933333+00:00
Brian Tillman 25,440 Reputation points Independent Advisor
2 answers

Trying to recover an account

I am trying to get a little help restoring a hacked account. I went through the account recovery steps and was able to log in, but i couldn't get the email that the hacker put in. The message said it would take 30 days for this to happen. So while i…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-02-28T16:46:12.1666667+00:00
Mark DeBree 0 Reputation points
answered 2026-03-01T16:07:03.72+00:00
Darhyl Amizola 41,740 Reputation points Independent Advisor
4 answers

Is there a way for me to recover an account that doesn't have a recovery email?

I lost my account right after I created it. I created it to buy Minecraft, and I bought everything without any problems. However, when I tried to log into the Minecraft Launcher, I didn't know the password. But as proof, I still have it logged in on both…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-02-28T06:04:19.48+00:00
Breno Silva 0 Reputation points
answered 2026-03-01T16:06:02+00:00
Darhyl Amizola 41,740 Reputation points Independent Advisor
1 answer

Error while using Microsoft Excel.

Hello, I am facing problem to use Excel, It is showing me some error. Please find attached screenshoot for your reference.

Microsoft 365 and Office | Excel | For business | Other
asked 2026-02-25T15:57:04.4833333+00:00
Vighnesh Londhe 0 Reputation points
commented 2026-03-01T15:50:57.54+00:00
Hendrix-C 15,990 Reputation points Microsoft External Staff Moderator
2 answers

no speakers on laptop for audio to come out of.

I have no idea what happened. I used to be able to go to YouTube, watch videos and be able to hear the sound through my laptop speakers. But now I hear nothing. The sound bar thing, to increase and decrease the sound, lower right side sound icon, when I…

Windows for home | Other | Devices and drivers
asked 2026-03-01T04:29:11.7433333+00:00
Heath Bouldin 0 Reputation points
answered 2026-03-01T15:50:15.2266667+00:00
DaveM121 877.9K Reputation points Independent Advisor
4 answers

IF statement

I need to add % to a dollar amount based on the year before. How do I do an if statement. Example: if 2026=$25,891,151 and i want to add 3.26% for 2027. Need to take in account if 2026 =0

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-02-25T18:21:23.35+00:00
Niki M Hiles 0 Reputation points
commented 2026-03-01T15:50:05.5766667+00:00
Hendrix-C 15,990 Reputation points Microsoft External Staff Moderator
1 answer

Remove credit card

How to i remove my credit card from payment method without putting another method in

Microsoft 365 and Office | Other
asked 2026-03-01T15:38:50.91+00:00
Joan Zangara 0 Reputation points
answered 2026-03-01T15:38:59.78+00:00
Q&A Assist
1 answer

Keep Windows 11 from reverting to Picture from Slideshow, Spotlight, or Solid Color for Background

I have tried just about every fix mentioned on the internet to keep Windows 11 from reverting to Picture from Slideshow, Spotlight, or Solid Color for its Background in Personalization. This is a small but annoying problem. I have tried at least 10…

Windows for home | Windows 11 | Settings
asked 2026-03-01T15:32:10.6866667+00:00
Frank Inserra 0 Reputation points
answered 2026-03-01T15:32:27.1266667+00:00
Q&A Assist
1 answer

disable copilot

Copilot causes speed issues on my computer. How do I disable it?

Microsoft Copilot | Other
asked 2026-03-01T15:29:05.1933333+00:00
Gene S 0 Reputation points
answered 2026-03-01T15:29:24.1933333+00:00
Q&A Assist
2 answers

Why can't I stop Microsoft from blocking emails I don't want them to block for me on my hotmail account

I keep getting emails blocked even though the domain is on my safe senders list and is unlikely to be a domain where there will be spam from such as psychologytoday.com. Given how much I pay for Microsoft services I don't want to have to change email…

Microsoft 365 and Office | Other
asked 2026-01-19T18:49:27.3533333+00:00
Nick Ratcliff 0 Reputation points
commented 2026-03-01T15:14:03.5066667+00:00
Nick Ratcliff 0 Reputation points
1 answer One of the answers was accepted by the question author.

my games on bigfish

data execution prevention stopping 2-3 games on my bigfish from not working

Windows for home | Windows 11 | Gaming
asked 2026-03-01T15:12:03.3633333+00:00
James Mckay 40 Reputation points
edited the question 2026-03-01T15:13:43.87+00:00
Stefan Blom 340.5K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Navigation Pane Missing From Outlook Web

Hi, For some reason, the navigation/folder pane has disappeared from outlook web and i can't seem to get it back. This is what i see: And then when i select the 'Hide navigation pane' button, everything shifts to the left a bit (the From column…

Outlook | Web | Outlook.com | Email
asked 2026-02-28T09:58:52.06+00:00
Sam W 20 Reputation points
commented 2026-03-01T15:10:08.3233333+00:00
Sam W 20 Reputation points
0 answers

I was having microsoft authenticator on my old phone so I just switched to new phone so I deleted that from my old device and installed it on new one but when I logged in my new phone I can't see the 2 factor authentication that i have set-up so how canig

I was having microsoft authenticator on my old phone so I just switched to new phone so I deleted that from my old device and installed it on new one but when I logged in my new phone I can't see the 2 factor authentication that i have set-up so how can…

Microsoft Security | Microsoft Authenticator
asked 2026-03-01T15:10:03+00:00
Aswin V S 5 Reputation points
2 answers

My account has been hacked

I can’t believe it my account got hacked because my brother signed in a sketchy discord server and I lost access to the account I don’t have any purchases on it and it’s so frustrating please help

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-01T03:46:11.88+00:00
lol qwq 0 Reputation points
answered 2026-03-01T15:08:20.1333333+00:00
DaveM121 877.9K Reputation points Independent Advisor
1 answer

My Account is blocked

Hello, To give a little backstory: my laptop blue-screened recently. It's not the first time this has happened, and there is BitLocker setup on that drive, so my process in the past to recover it has been to login to my Microsoft account on my phone, get…

Microsoft Security | Microsoft Authenticator
asked 2026-03-01T15:05:19.2666667+00:00
Zane Clymer 0 Reputation points
answered 2026-03-01T15:05:41.8833333+00:00
Q&A Assist
2 answers

I cant get my new phone to link to windows

I need help linking my phone to windows. I have tried everything I can think of. I had my other phone linked but this one is having a problem. It is an Android 15

Windows for business | Windows 365 Business
asked 2026-03-01T13:50:29.5+00:00
Mike Palmer 0 Reputation points
answered 2026-03-01T15:02:44.1766667+00:00
Tracy Le 8,310 Reputation points Independent Advisor
1 answer

Clipchamp lost projects due to update

Hi, I am working on Clipchamp and I had saved several projects there and everything was fine. Today I opened Clipchamp and it seems that there is an update in Clipchamp and I lost all my projects that worked on it for several months. My question now, How…

Microsoft 365 and Office | Clipchamp | Other
asked 2025-12-22T12:23:08.0466667+00:00
Abdel Rahman Ez Eddin 15 Reputation points
commented 2026-03-01T15:00:31.2566667+00:00
Andrea Elefante 0 Reputation points
1 answer

my cricut joy xtra connects and immediately disconnects when using bluetooth. have latest driver installed on windows 11. have turned all on and off but problem persists

cricut joy xtra connects via bluetooth but immediately disconects. have checked have latest bluetooth driver windows 11. has removed reconnected. have closed both down before attempting reconnection but problem persists.

Windows for home | Windows 11 | Devices and drivers
asked 2026-03-01T14:39:31.57+00:00
helen jones 0 Reputation points
answered 2026-03-01T14:39:45.94+00:00
Q&A Assist