Microsoft 365 and Office | Word | For business | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
606 questions
1 answer
Issues with co-working on a word file among windows and apple users.
In my work, we are using Word for our projects. These files are usually created on a Macbook and mostly edited there. Some of our colleagues have windows laptops, so when working on the same project, we share the files. However, recently we have been…
Microsoft 365 and Office | Word | For business | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 73%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Trying to upgrade to Entra ID PD1
Hello, I have been trying to upgrade to Entra ID PD1 from my Azure account, by navigating to the Entra ID portal. From the Microsoft Entra admin center, I can navigate to an "Activate - Browse available plans and features" screen, which…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,394 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 96%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
0 answers
Open Value Order Confirmation (4514342474) (V2880200) {~864691129010884825~}
Guten Tag, Ich habe mit meinem Benutzer <Mod remove PII> @reduce.at (diese Mailadresse ist Open Value hinterlegt) keinen Zugriff auf https://admin.microsoft.com. Wenn ich mit meinem Cloudadmin (<Mod remove PII> @reduceat.onmicrosoft.com) an…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,228 questions
asked 2026-02-16T14:08:19.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 97%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Manfred Ostermann
0
Reputation points
edited the question 2026-02-16T14:20:31.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
82,200
Reputation points
Volunteer Moderator
8 answers
Windows 11 I am trying to skip sign in to the internet.
Hell from Steve I am trying to skip sign in to the internet. I start the install process get up to sign in to the internet, I have not got an internet connection, I push Shift F10 to open the dialog window. The issue here is it will not allow me to type…
Windows for home | Windows 11 | Internet and connectivity
5,238 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 33%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
Billing error
I have been billed twice a month for the last several months. In my account I am only showing 1 subscription. One is around 30 and the other around 16. The subscription shown is the $30 one. Why am I being charged an additional 16 each month?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,471 questions
asked 2026-02-16T13:42:44.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 23%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Carrie Jones
0
Reputation points
answered 2026-02-16T14:16:09.6133333+00:00
DaveM121
876.6K
Reputation points
Independent Advisor
2 answers
Copilot Studio: Fabric Data Agent connection fails silently - returns to "Not connected" without error after authentication
Summary When attempting to connect a Fabric data agent in Microsoft Copilot Studio, the authentication dialog completes successfully but the connection silently fails and returns to "Not connected" state without any error message. The user…
Microsoft Copilot | Other
1,716 questions
asked 2026-02-12T09:19:14.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 3%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Marc Buettner
0
Reputation points
answered 2026-02-16T14:12:55.9233333+00:00
Marc Buettner
0
Reputation points
4 answers
Request refund
I was wanting to knw if I could get a refund for a subscription tht I thought I had canceled a wk ago thank u I canceled my subscription today when I realized I was being charged for the app
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,234 questions
asked 2026-02-14T15:54:44.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 63%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVW%3C/text%3E%3C/svg%3E)
Valerie Weiser
0
Reputation points
commented 2026-02-16T14:10:31.8466667+00:00
Stefan Blom
340.3K
Reputation points MVP
Volunteer Moderator
2 answers
Hacked, changed password, folders are empty
After being hacked I changed my password. All my folders are still empty after three days. In addition some e mails are going straight into Archive folder. E mails that are not focused go to Archive. I added a rule that said after a message arrived if it…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,339 questions
asked 2026-02-16T13:32:00.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 73%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Derek Taylor
0
Reputation points
answered 2026-02-16T14:10:04.2166667+00:00
Noel Macadangdang
16,810
Reputation points
Independent Advisor
1 answer
How do I fix my account not recieving a code?
I have a work email which doesn't recieve the code; not the on-screen code or the one-time password code; to allow me to log into my account. I need to log into that account because I have to update personal details on my workspace which I can't do…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,228 questions
asked 2026-02-16T14:09:42.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 28.999999999999996%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWR%3C/text%3E%3C/svg%3E)
Wian Rheeders
0
Reputation points
answered 2026-02-16T14:09:52.28+00:00
Q&A Assist
2 answers
One of the answers was accepted by the question author.
Badge missing for the recent trainings on Partner Skilling hub
Hi Team, I have recently completed 2 courses on Microsoft Skill partner portal. First one was AVS Bootcamp 2026 (04th to 06th February 2026) and another one was Microsoft Fabric (11th to 12th February 2026). Somehow, did not received the badge after…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
53,953 questions
asked 2026-02-15T13:13:05.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 35%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shubham Sharma
20
Reputation points
accepted 2026-02-16T14:08:23.0833333+00:00
Shubham Sharma
20
Reputation points
2 answers
Emails are disappearing from Outlook subfolders
Using Outlook 2019 and finding that emails are showing, then instantly disappearing, when I open subfolders within my inbox. They do not appear in the bin. I have reset the view & checked that there are no filters in place but just cannot see what…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,614 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 85%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
I want to update my legal name as per Govt issued ID card
I want to update my legal name as per Govt issued ID card Legal name should be: Kondaveeti Ramakrishna Naidu Mod moved from : Microsoft 365 and Office | Other
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
53,953 questions
asked 2026-02-16T13:37:17.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 8%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kondaveeti Ramakrishna Naidu
20
Reputation points
edited the question 2026-02-16T13:59:10.9033333+00:00
simo-k
82,200
Reputation points
Volunteer Moderator
2 answers
Screen goes blank
I believe a recent update has crippled my PC. When my PC boots up and I arrive at the main screen and type in my 4 character password, the screen goes blank. I have Windows 11, 24H2, OS Build 26100.7840 I am working around the problem with the CMD prompt…
Windows for home | Windows 11 | Devices and drivers
22,885 questions
asked 2026-02-16T13:26:18.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 43%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
James Kennedy
0
Reputation points
answered 2026-02-16T13:58:29.17+00:00
DaveM121
876.6K
Reputation points
Independent Advisor
2 answers
Disable bitlocker and lock screen
I do not want to have to unlock my computer ever. How can I disable the lock screen and bypass PIN/password prompts on your Windows 11 home. Also how can I disable bitlocker. Both features are extremely annoying and frustrating.
Windows for home | Windows 11 | Security and privacy
8,164 questions
asked 2026-02-16T10:45:22.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 41%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jeffrey Hughis SR
0
Reputation points
answered 2026-02-16T13:58:14.1233333+00:00
EmilyS726
230.7K
Reputation points
Independent Advisor
1 answer
How can I download my certificate after I finish each Assessment
I am doing the Microsoft Certified Educator Study Guide course, and for each part, I need to download my achievement certificate. I don't know how to do that. Can you help me, please? Mod moved from : Microsoft 365 Insider | Other
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
53,953 questions
asked 2026-02-16T13:51:43.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 48%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Dr. GAMAL Mohamed
0
Reputation points
edited the question 2026-02-16T13:57:17.8266667+00:00
simo-k
82,200
Reputation points
Volunteer Moderator
1 answer
The MFA problem lasted for more than 2 months.
Dear Rovina [PII Removed] (Commerce 365 Support Engineer), What you have done for us cannot be repaid with a simple thank you, because the effort you put in went far beyond ordinary customer support. Frankly, Microsoft disappointed me greatly, because I…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
53,953 questions
asked 2026-01-23T19:23:15.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 99%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Gökçen Sular
10
Reputation points
edited the question 2026-02-16T13:54:53.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 61%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ana M
0
Reputation points
Moderator
1 answer
Can not access bit locker key due to information update.
I need my laptop for work I’ve done a bios update and now I’ve been given a bitlocker screen. The contact information on the page containing my key is currently unavailable for 30 days till my information changes. I need my laptop for work. Is there…
Windows for home | Windows 11 | Accessibility
1,537 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 74%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
administration rights deleted
Some time ago I accidently deleted my administration rights in an attempt to change the Administrator. I asked and got support from the Windows help team. (case nr 7083325068) All attempts to restore the situation failed and I was advised to reset the PC…
Windows for home | Windows 11 | Recovery and backup
5,375 questions
asked 2026-02-16T13:46:47.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 8%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
kees oepkes
20
Reputation points
edited the question 2026-02-16T13:52:19.1333333+00:00
Stefan Blom
340.3K
Reputation points MVP
Volunteer Moderator
0 answers
Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 3c119186-aff9-4
Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,394 questions
asked 2026-02-10T02:13:34.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 53%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jagadish Jake
0
Reputation points
commented 2026-02-16T13:52:16.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu
30,110
Reputation points Microsoft External Staff
Moderator
2 answers
how to receive a verification code to sign up account with my employer
for the past eight hours i have been trying to sign up my account with my employer and from my dashboard it has shown a verification code has been sent to my outlook inbox in which i did not not receive any code since. i have try all possible means by…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,810 questions
asked 2026-02-16T11:14:01.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 26%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rasaki SALAMI
0
Reputation points
answered 2026-02-16T13:50:36.08+00:00
Stefan Blom
340.3K
Reputation points MVP
Volunteer Moderator