Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,861 questions
2 answers
That email belongs to a reserved domain. Please enter a different email address
Hello, I am having a problem accessing my account. When I try to use my email address, I receive the message: “That email belongs to a reserved domain. Please enter a different email address.” I created this account in the past using this email address,…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 66%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
Outlook Classic Stops Responding at Random Intervals
I had been using Outlook classic to manage my email for multiple accounts. Lately, Outlook stops responding and has to be canceled or restarted. The problem has become so frequent as to make Outlook unusable. What is causing this and how can I fix it?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,131 questions
asked 2026-02-14T23:43:36.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 28.000000000000004%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Robert Ludwig
25
Reputation points
answered 2026-02-15T00:22:55.3666667+00:00
EmilyS726
232.7K
Reputation points
Independent Advisor
2 answers
Admin profile asking for a password but i dont have a password for it no other profiles on pc
So I upgraded to windows 11 but I kept getting a freezing issue so I decided to do a complete reinstall of windows and during the reinstall it kept freezing and id have to hard reset the pc. Finally got the install to go thru but then it was on Other…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-02-14T22:49:14.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 78%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
david pekar
0
Reputation points
commented 2026-02-15T00:17:56.2066667+00:00
david pekar
0
Reputation points
2 answers
I paid for 365 but did not receive
I paid for office 365 and payment came out but I have not received any download for it and not showing in my Microsoft Account when i signed into it. Credit card company confirmed the payment went trough. So what is happening
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,698 questions
asked 2026-02-13T20:29:32.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 33%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Andylou Somers
0
Reputation points
commented 2026-02-15T00:10:21.64+00:00
EmilyS726
232.7K
Reputation points
Independent Advisor
4 answers
How do I stop Excel from trying to upload a file to a server I only have read access to?
I download an Excel file each week from a PowerBI application on a government server. I only have read-only access to the server, and the intention is to keep the file as a snapshot at that point in time. However, Excel opens the file as read-only and…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,553 questions
asked 2026-02-06T21:55:58.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 21%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jolyon Hawley
0
Reputation points
commented 2026-02-15T00:04:48.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 83%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sophie N
14,955
Reputation points Microsoft External Staff
Moderator
2 answers
outlook inbox issue
my email was recently hacked and i can get into outlook, but am not receiving any emails to my inbox
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
2,858 questions
asked 2026-02-14T20:36:09.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 74%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
shelagh weatherill
0
Reputation points
answered 2026-02-15T00:02:09.1733333+00:00
EmilyS726
232.7K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Arrow is a white cross
I have tried opening in safe mode, I have tried pressing F8, I have tried disabling settings, I cannot get my arrow to be an arrow in excel anymore. It is always a white plus sign.
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,553 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 92%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
3 answers
Subscription accidentally canceled
In July my subscription was accidentally canceled. I never received a refund because my debit card changed and my account was connected to my old debit card.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,698 questions
asked 2026-02-14T23:14:40.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERZ%3C/text%3E%3C/svg%3E)
Rob Zweifel
20
Reputation points
answered 2026-02-14T23:57:48.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 64%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tin Luna
24,915
Reputation points
Independent Advisor
2 answers
Refund Request
Hello! My subsciption expited on Dec 23, 2025 but I was billed again on Jan 23, 2026. Will you Please assist with a refund?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,546 questions
asked 2026-02-14T17:58:02.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 27%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Cecelia Paris
0
Reputation points
edited the question 2026-02-14T23:57:07.0033333+00:00
Gérard Oomens
122.7K
Reputation points
Volunteer Moderator
2 answers
¿Como reparar y activar la configuración de bluetooth?
Hola, estoy teniendo problemas para conectar cualquier dispositivo por bluetooth a mi PC, he intentado reiniciar el servicio, pero no sirve de nada, junto con pasar por Windows Update para comprobar los controladores. Además de que no me aparece la…
Windows for home | Windows 11 | Devices and drivers
22,982 questions
asked 2026-02-14T18:01:40.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 5%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Daury Alcantara
0
Reputation points
edited the question 2026-02-14T23:55:24.54+00:00
Gérard Oomens
122.7K
Reputation points
Volunteer Moderator
1 answer
PC app store removal
i have tried to remove PC APP Store from my desktop. I will not provide credit care to create account because i do not want it. I have restarted my PC several times and before I can get to uninstall app the page reappears on my desktop and will not…
Windows for home | Windows 11 | Microsoft Store
3,038 questions
asked 2026-02-14T20:38:43.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 73%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
laurie morse
5
Reputation points
edited an answer 2026-02-14T23:54:41.7266667+00:00
_AW_
67,341
Reputation points
Volunteer Moderator
2 answers
¿Como reparar el error 54 de la configuración de bluetooth?
La configuración bluetooth de mi pc no funciona, da un error llamado Error 54
Windows for home | Windows 11 | Devices and drivers
22,982 questions
asked 2026-02-14T18:07:24.6266667+00:00
Daury Alcantara
0
Reputation points
edited the question 2026-02-14T23:54:35.5366667+00:00
Gérard Oomens
122.7K
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
IS MY HP ACPI x64 BASED PC UP GRADEABLE TO A NEWER PROCESSER I3 6100T HP COMPUTOR UP GRADEABLE?
MY HP ACPI x64 BASED PC NEEDS A NEW PROCESSOR TO UPGRADE TO WINDOWS11 IT HAS AN I3 6100T PROCESSOR. CAN I INSTALL A NEWER PROCESSOR. IF SO. HOW NEW? THANKS
Windows for home | Windows 11 | Install and upgrade
8,907 questions
asked 2026-02-14T18:59:21.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Rosemary Hahn
20
Reputation points
edited the question 2026-02-14T23:50:15.4633333+00:00
Gérard Oomens
122.7K
Reputation points
Volunteer Moderator
2 answers
Recuperer mon adresse mail urgent
Bonjour je n'est plus acces a mon adresse mail ( ******@outlook.fr) j'ai besoin de ma recuperer urgament serait t'ils possible de faire quelle que choses je vous ajoute mon passport pour prouver que c'est bien moi
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,417 questions
asked 2026-02-14T19:22:58.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 12%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
jason hornegg
0
Reputation points
edited the question 2026-02-14T23:48:18.5833333+00:00
Gérard Oomens
122.7K
Reputation points
Volunteer Moderator
2 answers
Activation fun
ACTIVATION issues.... so much fun FUN FUN YAY!!!!!!
Windows for home | Windows 11 | Accounts, profiles, and login
9,154 questions
asked 2026-02-14T23:01:31.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 19%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tas Mattheou
0
Reputation points
answered 2026-02-14T23:39:05.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
168.9K
Reputation points
Independent Advisor
1 answer
Cancelling Microsoft 365
How do I confirm that Microsoft 365 is cancelled per my request? <Moved from Office/Access>
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,698 questions
asked 2026-02-14T19:10:23.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 15%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Denise Grover
0
Reputation points
answered 2026-02-14T23:36:59.8866667+00:00
Tin Luna
24,915
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Microsoft Chat
How do I get to Microsoft Support Chat? I was hacked yesterday and took all the preventive steps of notifying all my conacts and changing my password. But I am no longer receiving emails although I was successful in sending an email.
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
2,858 questions
asked 2026-02-14T23:30:35.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 85%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Judith Barton
25
Reputation points
accepted 2026-02-14T23:35:42.72+00:00
Judith Barton
25
Reputation points
1 answer
current 365 trial expires soon not letting me accept sharing request from 365 family user
I have a trial subscription for 365 personal that expires soon. My wife has just upgraded to 365 family and sent me a sharing request. I am unable to accept the request and have tried everything. I don't want my personal to expire and lose my 1TB…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,698 questions
asked 2026-02-14T20:41:00.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 26%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kelly Wickham
0
Reputation points
answered 2026-02-14T23:34:09.67+00:00
Tin Luna
24,915
Reputation points
Independent Advisor
2 answers
How to fix Hotmail account
I replied to a phishing email and tried to update my hotmail account. Now I can't receive email. Can this be fixed?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,417 questions
asked 2026-02-14T22:28:56.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 50%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
melinda way-johnson
0
Reputation points
answered 2026-02-14T23:33:08.3466667+00:00
Sumit D - IA
168.9K
Reputation points
Independent Advisor
2 answers
How can I remove the Documents folder on the Desktop?
Suddenly a Documents folder has appeared on my Desktop and I have no idea what I did that caused it. When I have tried to remove it, it says it is the same folder that is in the Library. Next thing I tried was removing a folder in the Documents folder…
Windows for home | Other | Desktop, Start, and personalization
asked 2026-02-14T12:02:58.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 52%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Melody Winkelbauer
0
Reputation points
answered 2026-02-14T23:30:57.58+00:00
Rodrigo Queiroz
77,755
Reputation points
Independent Advisor