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I noticed a £5.99 billing from Microsoft Payments Unlimited Company

I noticed a £5.99 billing from Microsoft Payments Unlimited Company and I dont know what it's for, I no longer have an Xbox and I dont use office 365, how can I find out what this is for?

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-03-23T12:29:18.9233333+00:00
william young 0 Reputation points
edited an answer 2026-03-23T15:27:41.78+00:00
Bulldog 3,195 Reputation points
1 answer

No puedo reportar un correo que dice haber hackeado mi cuenta

Me llego un correo que me solicitaba dinero para recuperar mi cuenta. Cambie la clave, pero este correo me sigue llegando y me aparece como si YO fuese el remitente con mi imagen y con titulo de borrador, cuando intento reportarlo o bloquearlo la opción…

Outlook | Web | Outlook.com | Email
asked 2026-03-23T14:51:03.39+00:00
Estefania Rodríguez 0 Reputation points
answered 2026-03-23T15:26:32.4633333+00:00
Jonathan Deives 76,060 Reputation points Independent Advisor
1 answer

Retention for purview and copilot

what is the maximum retention for purview? does it set the retention for copilot, too? Can copilot have different retentions for inputs, prompts, and outputs?

Microsoft Copilot | Other
asked 2026-03-23T15:25:55.82+00:00
Tomasello, Kathleen 0 Reputation points
answered 2026-03-23T15:26:15.26+00:00

AI answer

2 answers

Teams calls

Good morning - our team at [Moderator note: personal info removed] uses Teams frequently to communicate with our research study participants. We'd like the ability to use our Teams accounts to make phone calls to participants, instead of needing a cell…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-03-12T15:45:28.86+00:00
James, Dara L.,PhD,MS 0 Reputation points
commented 2026-03-23T15:25:07.4433333+00:00
Ruby-N 12,820 Reputation points Microsoft External Staff Moderator
2 answers

cannot sign in to email account see below

access to MO is blocked Access to Microsoft Outlook is blocked by your organizaiton's security policy. If you are using a privacy filter or persona VPN please disbale it. Connections over anonymous servies are not permitted. I do not usa a VPN or privacy…

Outlook | Web | Outlook on the web for business | Email
asked 2026-03-20T20:15:51.43+00:00
Beth Covel 0 Reputation points
commented 2026-03-23T15:24:08.3966667+00:00
Vy Nguyen 11,410 Reputation points Microsoft External Staff Moderator
1 answer

I have a current MS365 account, but I cannot access Outlook because it says my account has expired!!

When I open Outlook, I get a message that my 365 account is expired, yet when I sign in, I can access, but I cannot access easily and have log in each time, which takes several minutes. How do I get this problem resolved. My account is not expired.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-20T18:39:32.83+00:00
David Jadwin 0 Reputation points
commented 2026-03-23T15:23:50.93+00:00
Vy Nguyen 11,410 Reputation points Microsoft External Staff Moderator
2 answers

Change email

How do I cancel my business account .onmicrosoft.com account? I want an email that is just a .com?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-03-20T15:07:29.71+00:00
Jennifer Schab 0 Reputation points
commented 2026-03-23T15:23:17.44+00:00
Vy Nguyen 11,410 Reputation points Microsoft External Staff Moderator
2 answers

Micro soft word

have been trying to edit some document on micro soft word pls how can i fix it ?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-23T14:36:40.47+00:00
josh real 0 Reputation points
answered 2026-03-23T15:23:07.5266667+00:00
IGYQ 20,685 Reputation points Independent Advisor
2 answers

Word subscription not activating

I got a new computer in fall 2025, and have an active word license I have paid for. When i got a new computer, it would not recognize my word license and kept saying that no license exists (despite having screen shots of the license). Now I cant use word…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-23T15:08:28.39+00:00
Geneviève Nevin 0 Reputation points
answered 2026-03-23T15:23:06.7466667+00:00
Stefan Blom 345.6K Reputation points MVP Volunteer Moderator
2 answers

My Templates

Where is the My Templates add-in on my ribbon. Put a lot of documents in that template creator and now the "My Template" is not on my ribbon to access any of the forms I created. These thing take time and energy and if the "My…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-03-20T14:29:47.92+00:00
Jasmine Gibson 10 Reputation points
edited a comment 2026-03-23T15:22:30.12+00:00
Gabriel-N 20,300 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

I'm getting the An Unhandled Exception error message for the umpteenth time

I've been working on a Blazor app, currently written in .NET 9, for a year. Over that period of time everyone on the team has experience that, "An unhandled exception" error message in a yellow background at the bottom of the page. Also, over…

Developer technologies | .NET | Blazor
Developer technologies | .NET | Blazor

A free and open-source web framework that enables developers to create web apps using C# and HTML, developed by Microsoft.

1,702 questions
asked 2026-03-17T20:41:51.76+00:00
Falanga, Rod, DOH 1,080 Reputation points
accepted 2026-03-23T15:22:20.7466667+00:00
Falanga, Rod, DOH 1,080 Reputation points
2 answers

microsoft updated deleted word documents

microsoft updated deleted my skydrive, documents in word .

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-17T03:35:35.4333333+00:00
Steven Benscheidt 0 Reputation points
accepted 2026-03-23T15:21:08.84+00:00
Steven Benscheidt 0 Reputation points
2 answers

Need help reopening account

My business account was deactivated due to nonpayment. For whatever reason I have been forced to manually pay ever since I added a new credit card to the account. Unfortunately I missed the last payment and Microsoft suspended my account. I went in…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-03-23T14:34:43.5866667+00:00
Kevin Moczygemba 0 Reputation points
answered 2026-03-23T15:19:33.75+00:00
Alexis-NG 17,815 Reputation points Microsoft External Staff Moderator
0 answers

My enrollment request for the Microsoft AI Cloud Partner Program was blocked during Microsoft’s evaluation and certification process. How can this be resolved?

When attempting enrollment, we received this message: “Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. If you require further information please reach out to Microsoft…

Microsoft Partner Center | Other
asked 2026-03-23T15:18:28.31+00:00
Goran Sikimic 0 Reputation points
2 answers

We are being charged for MS365 and the individual plan, how do I fix this and get my refund,

We are being charged for MS365 and an individual plan, how do we fix and get a refund?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-23T14:34:11.88+00:00
Andrea Craig 0 Reputation points
answered 2026-03-23T15:12:55.44+00:00
Sumit D - IA 173.5K Reputation points Independent Advisor
1 answer

banned ip address - when I unban in the portal, says its not banned

i get this error: SMTP error from remote mail server after RCPT TO:<email-address>: 550 5.7.606 Access denied, banned sending IP [IP address]. To request removal from this list please visit https://sender.office.com/ and follow the directions But…

Outlook | Web | Outlook.com | Email
asked 2026-03-23T13:07:21.45+00:00
Jeremy P 0 Reputation points
commented 2026-03-23T15:12:41.2666667+00:00
Jeremy P 0 Reputation points
0 answers

Recently updated users data in Azure come and goes

We have noticed an issue with our Azure users. Any new users or users that have been modified over the past few months will randomly lose anything that has been updated then it will come back. At first we thought it had to do with the Entra Connect…

Microsoft Security | Microsoft Entra | Other
asked 2026-03-23T15:12:16.6333333+00:00
Ken-ipsen 0 Reputation points
2 answers

HOW DO I FIND MY INVOICE

Can you send me a copy of my invoice paid 26 February 2025

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-23T14:38:08.02+00:00
Carole Benoit 0 Reputation points
answered 2026-03-23T15:11:16.8833333+00:00
Aymeric-B 29,530 Reputation points Independent Advisor
4 answers

security update fails to install

Security update fails to install: 2026-03 Security Update (KB5079473) (26200.8037) How do I get this to work?

Windows for home | Windows 11 | Windows update
asked 2026-03-21T02:42:46.7433333+00:00
Doug Reisgen 5 Reputation points
answered 2026-03-23T15:10:45.3133333+00:00
Darren Ward 0 Reputation points
1 answer

Cant log into my mircrosoft account

I need to speak with human. I cant get my problem solved because your Ai has no idea what I am talking about and keeps giving me the run around

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-23T15:07:32.5566667+00:00
Awad Yahya 0 Reputation points
answered 2026-03-23T15:07:51.1366667+00:00

AI answer