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guys i tried every single methode i know and i still cant fix this

[moderator's note: moved from Windows for home | Windows 10 | Windows update]

Windows for business | Windows 365 Business
asked 2026-03-19T09:00:04.7266667+00:00
Itachi Sama 0 Reputation points
answered 2026-03-19T09:39:08.8766667+00:00
DaveM121 909.1K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Unable to re-download MS Office 2021 for Mac after initial failed download

I purchased MS Office 2021 online. I followed the instructions to download, but the download failed (corrupted). But now I can't download again.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-03-19T08:51:11.1+00:00
CHRISTOPHER STRAHAN 20 Reputation points
commented 2026-03-19T09:37:17.02+00:00
CHRISTOPHER STRAHAN 20 Reputation points
1 answer

Deploy of ML model failed in azure compute instance

Deploy of ML model failed in azure compute instance. Could someone help in resolving the same

Azure Machine Learning
Azure Machine Learning

An Azure machine learning service for building and deploying models.

3,690 questions
asked 2026-02-16T17:52:57.6966667+00:00
Karan Thakur 0 Reputation points
commented 2026-03-19T09:35:37.3733333+00:00
SRILAKSHMI C 19,720 Reputation points Microsoft External Staff Moderator
1 answer

Regenerate QR code for new device

How do I regenerate QR code for my Microsoft authenticator, I lost my phone where I had setup my business account and need to generate a new QR code for my new phone. I cannot seem to access the admin centre via browser as it requires a code from MFA…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-01T16:31:36.1933333+00:00
NL 0 Reputation points
edited the question 2026-03-19T09:35:36.3033333+00:00
Daniel-Vo 6,175 Reputation points Microsoft External Staff Moderator
1 answer

Link lifecycle Broken

The XLSX file provided here is not usable for our needs (IRM) : https://learn.microsoft.com/en-us/lifecycle/products/export/

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-03-19T09:34:48.12+00:00
Simon Fonteneau 105 Reputation points
answered 2026-03-19T09:35:08.3233333+00:00

AI answer

4 answers

I have somehow ended up with a personal and work account for the same email address.

I need to close the personal account for my work email as I can't receive any emails at all.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-03-19T05:11:32.4766667+00:00
Stephan Teschner 0 Reputation points
commented 2026-03-19T09:31:42.4966667+00:00
Emmanuel Santana 39,745 Reputation points Independent Advisor
4 answers

Planner and Project Plan 3 - been paying by subscription - all payments up to data - but today no access

Been using Planner and Project Plan 3 for several months. I am paying monthly and my most recent (paid) invoice/receipt was a few days ago. My Microsoft Account shows I have one license and it's allocated to me. For some unknown reason your system says…

Microsoft 365 and Office | Project | For business | Windows
asked 2026-03-02T11:35:08.39+00:00
Mike McKean 0 Reputation points
edited a comment 2026-03-19T09:31:06.3766667+00:00
Daniel-Vo 6,175 Reputation points Microsoft External Staff Moderator
2 answers

Unable to make payment for az305 certificate

Hi Team while making payment i am getting below error : 'Uh oh! We're unable to process your payment. Please call your card issuer for further details.' …

Community Center | Not monitored
asked 2026-03-18T20:11:59.69+00:00
Ashish Kumar Yadav 0 Reputation points
commented 2026-03-19T09:28:01.5933333+00:00
Julian Sharp 37,416 Reputation points
1 answer

MS Teams Issue on Adaptive Card Message

We have issue on adaptive card message in ms teams, It's re display in Ms Teams GC after a month but not all cards already sent. This card was sent a month ago using power automate flow that has approve and reject action, the recipient already approve…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

5,041 questions
asked 2026-03-18T10:05:16.3033333+00:00
Welmer C. Verano 0 Reputation points
commented 2026-03-19T09:27:35.2433333+00:00
Kudos-Ng 15,050 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

storage not updated in OneDrive

I have upgraded to the basic plan for Microsoft 365 after getting a notification about storage 81% full from OneDrive. Even though I can see the plan reflected in the Microsoft 365, the storage is still not reflected in the OneDrive, and it is still…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-03-17T02:27:29.1766667+00:00
Piyush Rithe 40 Reputation points
commented 2026-03-19T09:26:11.1966667+00:00
adel malallah 5 Reputation points
2 answers

Outlook 365 says: trying to connect but never completes

I've opened Outlook, it's updated and previously been used regularly. It says - updating this folder, trying to connect but never does connect

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-03-16T21:30:34.3933333+00:00
lkula 0 Reputation points
commented 2026-03-19T09:20:37.02+00:00
Vergil-V 16,885 Reputation points Microsoft External Staff Moderator
2 answers

Lost authenticator

i cant login this account and also lost authenticator and qr code

Microsoft Security | Microsoft Authenticator
asked 2026-03-19T08:28:47.6333333+00:00
mailweb 5 Reputation points
commented 2026-03-19T09:19:51.25+00:00
Kamila Šablaturová 0 Reputation points
1 answer One of the answers was accepted by the question author.

Moving Folders From One SharePoint Site to Another & Protecting The Links & Access Permissions

Hi, Good Morning. Can I move folders from one library in SharePoint site A to another Library in SharePoint site B and the Links remain intact. Whilst also retaining access permissions from SharePoint A to SharePoint B. And to access can I create a…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-03-19T09:13:54.92+00:00
David Foster 20 Reputation points
commented 2026-03-19T09:19:29.7266667+00:00
David Foster 20 Reputation points
1 answer

‎Incorrect invoice [Moderator note: personal info removed]

Dear Microsoft Support Team, I am writing to formally dispute Invoice [Moderator note: personal info removed]  and request immediate corrective action. My previous attempts to resolve this via the automated ticketing system ([Moderator note: personal…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-03-18T12:24:06.9433333+00:00
Malik Mohammed 0 Reputation points
commented 2026-03-19T09:18:07.0566667+00:00
Demi-N 19,970 Reputation points Microsoft External Staff Moderator
1 answer

locked out of our Microsoft 365 tenant

We are currently locked out of our Microsoft 365 tenant. The primary Global Admin account is inaccessible due to MFA (Microsoft Authenticator), and we no longer have access to the authentication method after switching phones. We do have access to another…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-19T08:56:33.3433333+00:00
Håkon T. Hanssen 0 Reputation points
answered 2026-03-19T09:16:40.53+00:00
Sridevi Machavarapu 33,565 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Questions about age rating settings.

Hello, I recently submitted an application for review on the microsoft app store. I thought I picked everything correctly, but one of the reasons I was declined was because of age rating settings. I think this is because the registration page stated…

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-03-18T13:51:40.4766667+00:00
Cora Farrell 20 Reputation points
commented 2026-03-19T09:16:14.3766667+00:00
Julie Huynh 1,845 Reputation points Independent Advisor
2 answers

Visio Plan 2 how to start help

Hello, I use a SmartDraw web-based service for my personal home planning, floor planning, and landscape planning. And I thought since I am a Microsoft 365 family user then I should try Visio instead of SmartDraw. Unfortunately, it took me three days to…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-03-18T13:28:38.8633333+00:00
DTS 0 Reputation points
commented 2026-03-19T09:13:59.46+00:00
Julie Huynh 1,845 Reputation points Independent Advisor
2 answers

Frais sur ma facture

Depuis quelque temps, on me facture un montant mensuel de EUR 10 avec intitulee Microsoft Mobile App (Windows Microsoft 365 Personal). j'ai verifie sur mon telephone si j ai pris un abonemment et rien trouve comme abonnement. Merci de bien vouloir me…

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-03-19T08:34:17.8366667+00:00
Irakoze Natacha 0 Reputation points
answered 2026-03-19T09:08:04.94+00:00
DaveM121 909.1K Reputation points Independent Advisor
1 answer

Error : PIN-INAPP-INVALIDPIN-8

Mam problem z kluczem do MS Office 2021 . Po wpisaniu klucza pojawia się informacja o błędzie jak w tytule

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-17T19:23:18.5066667+00:00
Paweł Cerliński 0 Reputation points
edited an answer 2026-03-19T09:07:02.2766667+00:00
Ian-T 7,835 Reputation points Microsoft External Staff Moderator
3 answers

Account Recovery

I have a problem with my Outlook address. I have also made a request to recover the account, but I have received a negative response. I have been using this account for over 10 years and on the same computer. Is there any way to get it back since I no…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-19T08:32:59.9733333+00:00
enea gjore 0 Reputation points
answered 2026-03-19T09:06:07.9366667+00:00
Darhyl Amizola 47,530 Reputation points Independent Advisor