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3 answers

How do I cancel recurring billing on a computer I no longer have?

How do I turn off recurring billing on a computer I no longer have?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-02-04T14:23:47.8433333+00:00
Amy Slaughter 0 Reputation points
answered 2026-02-04T20:38:47.1966667+00:00
Stefan Blom 342.1K Reputation points MVP Volunteer Moderator
2 answers

How can I fix a log-in problem, both with Authenticator and with my Microsoft account so I can get access to secure files sent to me by a Massachusetts state agency?

I keep getting the run around with trying to log in to my Microsoft 365 account using Authenticator. A Massachusetts agency seems to be using the same platform and is sending me files but I can’t open them. Every time I’m asked to plug in a code and I…

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2026-02-04T17:57:49.67+00:00
Jim Ianiri 0 Reputation points
answered 2026-02-04T20:35:59.5766667+00:00
Marcelo Mendoza 10,690 Reputation points Independent Advisor
1 answer

reset password

I had Microsoft reset my password 2 days ago and removed logon with PIN. Today Windows asked for my PIN at logon and when I tried to remove logon with PIN and was asked my password, Windows is not accepting it on my PC. Microsoft.com will however…

Windows for home | Windows 11 | Settings
asked 2026-02-04T19:33:53.62+00:00
Steve O 5 Reputation points
answered 2026-02-04T20:35:06.9933333+00:00
Harold Milan 17,520 Reputation points Independent Advisor
2 answers

Monthly subscription

I'm paying $10.81 a month to Microsoft. What is this for? I need to know specifically. I can't find it on my account. I need to update my checking account recurring charges. Thanks Tim Purcell

Microsoft 365 and Office | Other
asked 2026-02-04T19:58:51.86+00:00
Tim Purcell 0 Reputation points
answered 2026-02-04T20:32:52.32+00:00
Jonathan Deives 74,040 Reputation points Independent Advisor
0 answers

Active certificate not available or visible in the hardware developer program

We created and signed a certificate in the partner Center and it shows as active. However, we don't have access to it in the hardware developer program (it's not visible). Could it be a permissions issue? Does anyone know how to get access to it?

Microsoft Partner Center | Other
asked 2026-02-04T20:23:06.0466667+00:00
Michael Cox 0 Reputation points
commented 2026-02-04T20:31:30.09+00:00
Michael Cox 0 Reputation points
2 answers

Suddenly getting "500 Internal Server Error" for all upserts from Cosmosdb

Hi, I'm running 2 containers in the same pod that do each frequent upserts into the same Cosmosdb (same container). My application is written in Golang and use github.com/Azure/azure-sdk-for-go/sdk/data/azcosmos. From time to time, it happens that one…

Azure Cosmos DB
Azure Cosmos DB

An Azure NoSQL database service for app development.

2,141 questions
asked 2026-02-04T20:14:12.9766667+00:00
Julien Flatres 0 Reputation points
answered 2026-02-04T20:30:29.5966667+00:00
Manoj Kumar Boyini 16,640 Reputation points Microsoft External Staff Moderator
5 answers

Troubleshoot Camera App error code 0xA00F4244

Troubleshoot Camera App error code 0xA00F4244can't find camera on my pc

Windows for home | Other | Devices and drivers
asked 2025-09-01T05:22:48.35+00:00
angel cletus 30 Reputation points
commented 2026-02-04T20:23:25.7133333+00:00
Brad Brisard 0 Reputation points
4 answers One of the answers was accepted by the question author.

Why am I getting false notifications of viruses & trojans attacking my pc?

I attempted to ask a question on February 2nd re. the above, but with more specifics, and when I clicked on Submit I got the following response: "𝗧𝗵𝗶𝘀 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗵𝗮𝘀 𝗯𝗲𝗲𝗻 𝗱𝗲𝗹𝗲𝘁𝗲𝗱. 𝗧𝗵𝗶𝘀 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗵𝗮𝘀 𝗯𝗲𝗲𝗻…

Windows for home | Windows 10 | Security and privacy
asked 2026-02-04T14:40:37.0566667+00:00
Byff Arlington 200 Reputation points
accepted 2026-02-04T20:21:04.5333333+00:00
Byff Arlington 200 Reputation points
2 answers

I accidentally removed my main email address from the Alias and I followed all provided option but I can't recover it please I need help

while setting up my daughter's new laptop I accidentally deleted my primary email and it was deleted from the Alias I have tried all options but I can't recover it since 08/01/2026 this email is very import since I receive all my hospital banks and…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-04T19:44:07.06+00:00
Antoine Gbopo 0 Reputation points
answered 2026-02-04T20:18:42.85+00:00
EmilyS726 238.3K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.
asked 2026-02-03T20:20:31.4733333+00:00
Mark Premo 20 Reputation points
accepted 2026-02-04T20:17:00.9033333+00:00
Mark Premo 20 Reputation points
2 answers One of the answers was accepted by the question author.

In Windows 11 when I try to make a change in the Registry Editor, the changes will not save

I am trying to make a change in " HKEY_LOCAL_MACHINE > Software > Microsoft > Windows > Current Version> Policies > System> EnableLUA " and everytime I change it to 0 it makes me restart the machine but when I open it back…

Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2026-02-02T17:28:28.3466667+00:00
Jacky 80 Reputation points
accepted 2026-02-04T20:09:43.4433333+00:00
Jacky 80 Reputation points
4 answers

change of invoice details

a247b244-c1dd-5416-4c34-c1ff9e3d1ef4:51203a1f-d8f2-49a3-9b42-69652db3d50b_2019-05-31 I want to change the details of the company name that appears on the invoice

Microsoft 365 and Office | Other
asked 2026-02-04T18:00:06.2433333+00:00
Paraskevi Drakoulakou 0 Reputation points
answered 2026-02-04T20:07:01.7733333+00:00
EmilyS726 238.3K Reputation points Independent Advisor
2 answers

login to my microsoft accounbt is locked

account sign in is blocked i need to unblock it. this help system is terrible too Moderator Moved from Microsoft 365 and Office | Access | Other | Windows

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-04T17:44:22.7333333+00:00
Pat Left Blank 0 Reputation points
answered 2026-02-04T20:06:52.9366667+00:00
Darhyl Amizola 43,610 Reputation points Independent Advisor
2 answers

My account got hacked, but after appeal the system can't believe that i am the legit owner of the account.

Hello support team. I'd like to share my complaint regarding my primary Microsoft account, which was hacked about a month ago. After I filed an appeal, the system doesn't believe I'm the legitimate owner of the hacked account (since all my personal…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-04T14:47:45.7633333+00:00
Exelino Ardifa Ericxi 0 Reputation points
answered 2026-02-04T20:06:11.5366667+00:00
Jonathan Deives 74,040 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Receiving a monthly charge but don't know for what - it's not listed in my Microsoft account

I am receiving a charge of $2.12 every month and I don't know what it's for. There is no history of this charge in my subscriptions in my Microsoft account.

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-12-16T17:10:49.27+00:00
Jenny Burke 25 Reputation points
commented 2026-02-04T20:04:23.29+00:00
Donna Russo 0 Reputation points
2 answers

my Wifes email on outlook.com/******@hotmail.com was deleted from address Manager and can not add back.Have tried everything usuing your instructionswont work Pls call me at 602 908 1898 to resolve this issue. We need ur help ASAP

Please call me at 602-908-1898 as i have tried everything to add my wife's deleted Email account on OUTLOOK.COM/******@hotmail.com. Pls call ASAP as she needs her Email ASAP thx

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-04T19:02:10.8566667+00:00
Gary Tanner 0 Reputation points
answered 2026-02-04T20:02:40.4433333+00:00
Brian Tillman 25,475 Reputation points Independent Advisor
2 answers

I am not getting my outlook emails on my iPhone. I was hacked last week. I have changed my passwords.

I was hacked last week, I have changed my passwords. I am not getting my outlook emails.

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-02-04T19:14:14.5166667+00:00
sandy borley 0 Reputation points
answered 2026-02-04T20:02:14.9833333+00:00
John Oliver 11,640 Reputation points Independent Advisor
2 answers

What security notifications from remote sign ins do you show

What signing security alerts do you show. I received an email

Microsoft 365 and Office | Other
asked 2026-02-04T17:55:39.9766667+00:00
Dan Martin 0 Reputation points
answered 2026-02-04T20:01:16.8633333+00:00
Paulo GM 66,895 Reputation points Independent Advisor
5 answers One of the answers was accepted by the question author.

Preview Pane in Network Drive No longer working for Scanned PDFs in 365

Microsoft 365 recently did an upgrade and any scanned PDF's no longer show in the "View Preview Pane". We are scanning 100-300 manual filled out work orders and then having to attach each page to each each different work order orders digitally.…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2025-11-06T17:24:16.18+00:00
Kim Wenner 25 Reputation points
commented 2026-02-04T19:59:58.09+00:00
Rick Holman 0 Reputation points
2 answers One of the answers was accepted by the question author.

MergeBarcode not working as previously

We have a MailMerge template that has a field that contains this field code MERGEBARCODE UPC CODE128 \h 892 \t When we attempted to merge today, the barcode is rendering very large and in a different manner than the last time we did this, 3 months…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-02-04T17:39:55.3666667+00:00
Chris Krull 20 Reputation points
accepted 2026-02-04T19:58:40.47+00:00
Chris Krull 20 Reputation points