Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,633 questions
1 answer
"Hello Microsoft Support, I’ve tried the Outlook account recovery form but failed. Please confirm in writing that my mailbox for ******@hotmail.com cannot be restored or recovered. I need this confirmation for a service provider. Thank you."
i try multiple times over and over days after days and cannot recover my email address and i provide all the necessary information require and it keep failing i own the email and i can provide my ID for account prove of address or phone number use on…
Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-01-13T16:38:25.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 87%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
robertio watkis
0
Reputation points
answered 2026-01-13T17:44:42.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
39,260
Reputation points
Independent Advisor
1 answer
Need documentation and examples for setting Lifecycle Workflow Execution Condition Scope
Not at all sure this is the right place but there are no tags for Identity Governance or Lifecycle Workflows... In particular, I need a way to formulate an Execution Condition Scope that is the equivalent of "Is Present" or "Not…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,417 questions
asked 2026-01-09T16:10:35.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 50%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Michael Liben
271
Reputation points
commented 2026-01-13T17:42:38.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
VEMULA SRISAI
13,025
Reputation points Microsoft External Staff
Moderator
2 answers
all my outlook mail folders are gone
all my outlook mail folders have disappeared. how do I get back
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,529 questions
asked 2026-01-13T16:52:34.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 49%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Teresa Stahl
0
Reputation points
answered 2026-01-13T17:38:45.2866667+00:00
John Oliver
11,625
Reputation points
Independent Advisor
2 answers
I pressed the device lock, but how to unlock it.
모르고 디바이스 잠금을 눌렀는데 해제도 안되고 인터넷에 찾아보니 고객센터에 문의하면 본인인증 후 풀어준다고 하셔서 문의드립니다. 연락주세요
Windows for home | Windows 11 | Accessibility
1,538 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 82%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
HELP WITH OUTLOOK VERIFICATION
How the hell do I change my phone number to authenticate. I no longer have access to the number on the account and cannot find where to switch it without having to send the old phone number a verification which i don't have access to. What do i do?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,731 questions
asked 2026-01-13T17:01:27.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 26%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWT%3C/text%3E%3C/svg%3E)
Weedon, Taylor
0
Reputation points
answered 2026-01-13T17:36:44.64+00:00
EmilyS726
231.6K
Reputation points
Independent Advisor
2 answers
hacked email even changed password
Hi, my hotmail and account have been hacked since Saturday. I changed password but I did not receive any emails. But I found out all junk mails came in, all inbox emails were read from somewhere, by someone, went in trash mails. I notified several webs,…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,457 questions
asked 2026-01-13T17:33:54.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 93%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
MIKI TOMINAGA
0
Reputation points
answered 2026-01-13T17:36:33.0433333+00:00
MIKI TOMINAGA
0
Reputation points
2 answers
REFUND ASAP
I do not understand why you have charged $99.99 for a subscription that I have not authorized. I am paying $12.99 a month for a family plan and the emails related are under my plan. Please refund my money back asap.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,635 questions
asked 2026-01-13T16:59:58.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 31%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jose Lobo
0
Reputation points
answered 2026-01-13T17:35:40.7433333+00:00
John Jefferson Doyon
69,585
Reputation points
Independent Advisor
2 answers
I am not able to complete the "use bing for 7 days" task for levelling upto gold even though i am using the edge browser. What am i doing wrong
I am able to complete the "use edge browser as default search engine" task, but I am not able to finish the "use Bing for 7 days" task even though I use the edge browser, what am I supposed to do because it is very tiresome completing…
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,443 questions
asked 2026-01-09T05:19:17.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 4%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
sa prithivee
0
Reputation points
commented 2026-01-13T17:35:14.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 40%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Punita Bhatt
20
Reputation points
6 answers
windows is trying to reinstall 25h2. It's already installed
I had Microsoft support control my pc to try and fix windows trying to reinstall 25h2. 25h2 is already installed. They did an OS reset after it was done I got a failure notice, and it reverted back to the existing OS settings. So the 25h2 is still in my…
Windows for home | Windows 11 | Windows update
14,867 questions
asked 2026-01-12T19:12:20.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 20%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
David Schmidt
0
Reputation points
commented 2026-01-13T17:35:04.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
163.3K
Reputation points
Independent Advisor
3 answers
Dr Carolyn Reinhart
I have a Sony external speaker model YY7856E which was working well until I switched to windows 11, 365 and Edge. Now it isn't recognized - please help!
Microsoft Edge | Audio and video playback | Windows 10
Microsoft Edge | Audio and video playback | Windows 10
Managing media playback issues and settings in Microsoft Edge on Windows 10
440 questions
asked 2026-01-13T03:05:18.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 20%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Carolyn Reinhart
0
Reputation points
edited an answer 2026-01-13T17:33:34.54+00:00
Bulldog
1,935
Reputation points
2 answers
How do I verify Account Type
How do I verify Account Type. I cannot get into my email account
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,633 questions
asked 2026-01-13T16:36:57.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 77%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Vanderhoof Chamber of Commerce
0
Reputation points
answered 2026-01-13T17:30:14.84+00:00
Gunasekar N
67,565
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
How to fix error status 0xc000012f for windows pc
I can't open excel or word this error message pops up: C:/Program Files/Microsoft Office/root/Office16/AppVisvSubsystems64.dll is ether not designed to run on Windows or it contains an error. Try Installing the program again using the original…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,367 questions
asked 2026-01-13T14:50:28.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 28.999999999999996%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Denise Torres
20
Reputation points
commented 2026-01-13T17:28:47.6733333+00:00
Denise Torres
20
Reputation points
1 answer
Is there any way to sort your search results by oldest in outlook?
Is there any way to sort your search results by oldest in outlook?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,731 questions
asked 2026-01-13T16:21:30.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 89%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hao
0
Reputation points
commented 2026-01-13T17:27:09.44+00:00
Jeronimo Fuerte
39,260
Reputation points
Independent Advisor
5 answers
My billing information is not going through, I have checked a million time and it has been a week of try noting is working!
Please, My card details are correct but it is not working
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,775 questions
asked 2026-01-01T01:58:59.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 10%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nahid Salimi
0
Reputation points
commented 2026-01-13T17:25:14.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
8,850
Reputation points Microsoft External Staff
Moderator
1 answer
Lost access to Devops because of converting external user to internal
Hi, I lost my azure devops access after converting my user from external to internal. (long story why this happened) Developers still have access to the pipelines, but we lost the admin of the devops ORG since my account is the only one with full…
Azure DevOps
1,432 questions
asked 2026-01-08T18:11:48.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Randall Rivera
31
Reputation points
commented 2026-01-13T17:24:52.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 77%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rakesh Mishra
9,080
Reputation points Microsoft External Staff
Moderator
2 answers
numerical keyboard go off as soon as laptop boots?
Keyboard numbers go off as soon computer boots? What can I do? Tried canging easy start mouse and bios No way.
Windows for home | Windows 10 | Input and language
813 questions
asked 2026-01-13T16:50:34.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 97%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Luis E. Boada
40
Reputation points
answered 2026-01-13T17:24:04.8066667+00:00
DaveM121
877.9K
Reputation points
Independent Advisor
2 answers
Partially locked out of Azure DevOps organisation
Hi. I'm currently partially locked out of my Azure DevOps organisation and am unable to access a critical CI/CD pipeline because of this. I think this might have happened after I changed the UPN on my Entra account to use a custom domain name that I'd…
Azure DevOps
1,432 questions
asked 2026-01-12T16:13:56.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 68%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jonathan
0
Reputation points
answered 2026-01-13T17:19:51.76+00:00
Rakesh Mishra
9,080
Reputation points Microsoft External Staff
Moderator
2 answers
Request for AZ-104 Voucher Extension to Reschedule Exam to 17 February 2026
Hello Microsoft Community Team, I am requesting guidance regarding my Pearson VUE voucher for the Microsoft Azure Administrator (AZ-104) exam, which is currently valid until 31 January. At present, I am working in a very remote oil and gas field located…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
54,006 questions
asked 2026-01-13T13:44:34.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 71%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Muhammad Haris
0
Reputation points
commented 2026-01-13T17:18:28.93+00:00
Julian Sharp
24,956
Reputation points
2 answers
CONTATAR O ADMINISTRADOR DA MINHA CONTA
como entrar em Contato com administrador para atualizar número de telefone ou fornecer métodos alternativos para recuperação de senha?
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,095 questions
asked 2026-01-13T16:43:16.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 67%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Daniele Santos
0
Reputation points
answered 2026-01-13T17:17:19.6333333+00:00
Jonathan Deives
72,050
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Install an app from a source other than Microsoft Store
I am setting up a new laptop on Windows 11 version 25H2 and cannot install Norton. I have been advised to go to Settings/Apps/Advanced App Settings and select 'Choose where to get apps' and select 'Anywhere' from the drop-down. I don't have that as a…
Windows for home | Windows 11 | Apps
2,107 questions
asked 2026-01-13T14:37:46.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 92%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Linda Munday
20
Reputation points
answered 2026-01-13T17:16:13.91+00:00
Bulldog
1,935
Reputation points