6,024 questions
1 answer
I forgot my home pc admin password.
No account/email attached to it and I don't have a password disk nor do I know how to use one. Tried everything and looked at all the questions here but no answers.
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 60%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How to debug performance issues in Office.js add-ins running on Office desktop vs web?
I’m developing an Office JavaScript add-in and noticing significant performance differences between Office desktop and Office on the web, especially when handling large documents or frequent event callbacks. The same add-in behaves differently across…
Microsoft 365 and Office | Development | Office JavaScript API
Microsoft 365 and Office | Development | Office JavaScript API
An Office service that supports add-ins to interact with objects in Office client applications.
1,158 questions
asked 2026-01-24T04:55:42.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 12%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
blom buffin
80
Reputation points
accepted 2026-01-24T16:17:32.3633333+00:00
blom buffin
80
Reputation points
2 answers
How can I talk to a live person about my business account
I have been trying to talk to a live person for a very long time. I have a business account with Microsoft I have not been able to access. At this point, I want to cancel my account. Please help me. Does anyone know how to make contact with a live…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,615 questions
asked 2026-01-24T15:21:53.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 16%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Shaakira Potts
0
Reputation points
answered 2026-01-24T16:13:43.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris Duong
9,085
Reputation points Microsoft External Staff
Moderator
1 answer
Error 0x0 when I try to authorize my OneNote apps on MacOS
I get an Error 0x0 when I try to authorize my OneNote apps on MacOS. I've rebooted the device, I've updated the software and I can access OneNote on my other Macbook and online.
Microsoft 365 and Office | OneNote | For home | MacOS
Microsoft 365 and Office | OneNote | For home | MacOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
520 questions
asked 2025-07-25T14:07:45.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 52%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rich Robinson
0
Reputation points
commented 2026-01-24T16:11:13.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 57.00000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
ejang
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Excel purchased 2 years in a row and no access ,
I want a refund for Excel sub , I had intended to cancel this last year but overlooked it I was unable to use Excel due to repeatedly getting the message that I needed a sub when I already had one I paid again a couple of weeks ago, and this is still…
Microsoft 365 and Office | Excel | For business | Other
Microsoft 365 and Office | Excel | For business | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
1,477 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 93%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
2 answers
When putting my pin in incorrectly once i am locked out of my computer for 2 hours
When putting my pin in incorrectly once i am locked out of my computer for 2 hours. i did not change my login settings from the default.
Windows for home | Other | Security and privacy
2,617 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 37%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Cloning in Win11 unable to Map Drives of other pcs
Hi Everyone, We encountered issues with win11 drive mapping. We have licensed system unit that we cloned before giving each an identity. We were doing this since win7 and win10 with no issues at all. Now in windows 11 we could not map other pc even if…
Windows for business | Windows Server | Networking | Network connectivity and file sharing
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 91%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
2 answers
Just downloaded MS Office on my Mac and the applications are not opening,
I just got a new computer and transferred everything from my other Mac to this one. I downloaded the MS office today and now I can not open and of the apps. It says it quit unexpectedly.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,275 questions
asked 2026-01-24T15:19:13.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 49%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Bridgett Hood
0
Reputation points
answered 2026-01-24T16:07:31.2033333+00:00
John Jefferson Doyon
72,275
Reputation points
Independent Advisor
3 answers
Update Failure
I am stuck at version 23H2 and my system keeps generating an error - 0x80070103. I have tried ALL the advice to fix this, in cluding a an attempted reinstall of Win 11 (where I got an error 0x8007007f. I'm on a i9, with 64GB and a 2Tb SSD. Can someome…
Windows for home | Windows 11 | Windows update
14,985 questions
asked 2026-01-24T08:55:05.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 95%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Garry George
0
Reputation points
answered 2026-01-24T16:02:39.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
81,280
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Need help on understanding "Copy as Path" for copying files to folders
Sorry if this is a confusing question, but I am confused. If I use a "Copy as Path" and copy a file in a folder to a 2nd folder, I think only a link is put in the 2nd folder leaving the original file as the only single version of the file, the…
Windows for home | Windows 11 | Files, folders, and storage
11,332 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 38%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
3 answers
Subscription cancelation
My Microsoft 365 subscription was canceled, my payment information was updated months ago. But I kept getting these notifications to update the payment subscription. I did that…I just recovered notification that my account was canceled?
Microsoft 365 and Office | Microsoft Family Safety | For home | MacOS
Microsoft 365 and Office | Microsoft Family Safety | For home | MacOS
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
42 questions
asked 2026-01-24T14:42:23.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 27%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Henry Vance
0
Reputation points
answered 2026-01-24T15:57:21.87+00:00
Nathan Roberts (SN)
11,391
Reputation points
Volunteer Moderator
2 answers
Microsoft 365 Subscription can no longer access
Hi Folks I have an ongoing Microsoft 365 Subscription (which renews in July every year) via a business email address / 365 business account, which I am no longer able to access, as the email address was closed. This means I cannot login to that Microsoft…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,615 questions
asked 2026-01-24T14:07:49.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 81%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Martin Alan Doherty
0
Reputation points
answered 2026-01-24T15:54:41.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 98%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kristen-L
13,100
Reputation points Microsoft External Staff
Moderator
2 answers
Trouble migrating Windows 10 Pro digital license to Windows 11 Pro on new PC
I recently made a new PC that has Windows 11 Pro installed on it. I have an existing Windows 10 Pro digital retail license already linked to my microsoft account that is currently used on my old PC. I want to move the license from my old PC to my new PC,…
Windows for home | Windows 11 | Accounts, profiles, and login
9,272 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 59%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
Issue with moving files between folders in Onedrive mobile app
Hello, I’m experiencing an issue with the OneDrive mobile app: whenever I try to move files between folders, the action fails. I’ve already signed out and back in, and also reinstalled the app, but the problem persists. Could you please advise on what I…
Microsoft 365 and Office | OneDrive | For home | Android
Microsoft 365 and Office | OneDrive | For home | Android
A Microsoft file hosting and synchronization service.
1,131 questions
asked 2026-01-17T09:11:21.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 12%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dmitry Chirkov
5
Reputation points
commented 2026-01-24T15:44:11.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 52%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alex_T
6,385
Reputation points Microsoft External Staff
Moderator
4 answers
Office home & student 2021 (macOS)
My office apps can open docs for viewing but from a couple of days ago can no longer save files. I have not made any changes to my apps or my computer. My set up is mac mini m4. I have tried downloading the software from my microsoft website account and…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,508 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 96%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Microsoft Security - Microsoft Entra - Microsoft Entra ID - tenant blocked due to inactivity
Hi all, due to inactivity I get the following error when trying to access my old Azure…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,659 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 49%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
How to cancel My Microsoft 365 Family Subscription and get refund
How to cancel My Microsoft 365 Family Subscription and get refund. [Moderator edit: Changed tags from: Community Centre | Discuss the Q&A site | Get started on Q&A ]
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,891 questions
asked 2026-01-24T15:19:26.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 60%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
khat al qamar
0
Reputation points
answered 2026-01-24T15:39:43.5333333+00:00
Nathan Roberts (SN)
11,391
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
I cant change my downloads folder location
Hi all. I accidentally changed my Downloads folder location to my OneDrive folder. Now I can't change it to where it should actually point to. I tried the obvious ways and even used RegEdit to try to find the Downloads folder location but I cant find…
Windows for home | Windows 11 | Settings
9,752 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 99%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
2 answers
Microsoft Authenticator Error
The authenticator code I enter is not working. which was generated on the authenticator app, attached to my Microsoft account.
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,890 questions
asked 2026-01-20T19:26:18.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 22%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ3%3C/text%3E%3C/svg%3E)
JosephStauder-3840
0
Reputation points
commented 2026-01-24T15:34:15.29+00:00
Alex_T
6,385
Reputation points Microsoft External Staff
Moderator
3 answers
Job Role Costs Calculation
I am working with a table that includes a column for job roles, selected from a dropdown list, and a column for hours. When hours are entered, the spreadsheet should calculate the corresponding cost by applying the correct rate, which is determined by…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,618 questions
asked 2026-01-23T09:46:59.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 99%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Peter_Holland
0
Reputation points
commented 2026-01-24T15:21:55.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 1%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tamara-Hu
15,705
Reputation points Microsoft External Staff
Moderator