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2 answers One of the answers was accepted by the question author.

how to fix my audio of my windows because there is nothing in the speaker but the audio is not coming

my windows laptop audio is full but the sound is not coming through

Windows for home | Windows 11 | Devices and drivers
asked 2026-01-19T14:16:59.6266667+00:00
Shagun Gupta 20 Reputation points
edited the question 2026-01-19T18:49:03.5266667+00:00
Gérard Oomens 123.1K Reputation points Volunteer Moderator
2 answers

Status bar not showing sum, average in Excel Online version. MS support can't help.

In excel online, selecting some cells does not always shows sum, average even if selected in status bar. For instance, if I select this I get this in status bar and if select this I get only count:2 Making a SUM of the selected cells show the right…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-01-19T10:51:32.56+00:00
A.M 0 Reputation points
answered 2026-01-19T18:46:27.53+00:00
Bob Jones AKA CyberTaz MVP 435.9K Reputation points
2 answers

Bluetooth and plug in audio does not work

Audio other than the computer is the only thing that works. Move from: Windows for home | Windows 11 | Accessibility

Windows for home | Windows 11 | Devices and drivers
asked 2026-01-12T23:28:26.96+00:00
Nick Gotovac 0 Reputation points
commented 2026-01-19T18:44:09.71+00:00
Joshua ezel 0 Reputation points
5 answers

Offline issue with OneNote since update

I updated my OneNote app two days ago and ever since it will not sync. The notebook titles have ‘Working Offline’ in them. The iPad is definitely connected to the internet (I'm posting this question from my iPad). Can you suggest a solution? I’ve tried…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2025-10-15T15:33:55.9633333+00:00
Áine Byrne 5 Reputation points
answered 2026-01-19T18:44:08.7666667+00:00
Bell, Margaret [Student] 0 Reputation points
1 answer

How to trace MS billing to my mobile phone

Microsoft are billing my mobile device for the last three months. Ive logged into my MS account and checked order history, previous transactions etc but there is no record of the transaction for the same amount. I have no other way to identify what it is…

Windows for home | Windows 11 | Apps
asked 2026-01-19T18:05:01.99+00:00
Sam Bullock 0 Reputation points
answered 2026-01-19T18:43:45.0266667+00:00
Darhyl Amizola 43,005 Reputation points Independent Advisor
1 answer

?How to install office locally on a PC with the windows 11

I bought Office 2021 at full price and I want to install it on my computer that has Windows 11. The system keeps directing me to Office 365, but I want Office locally. What should I do?

Windows for home | Windows 11 | Microsoft Store
asked 2026-01-19T18:04:04.47+00:00
Rivka B 5 Reputation points
answered 2026-01-19T18:43:08.3633333+00:00
John Jefferson Doyon 71,690 Reputation points Independent Advisor
3 answers

Synch Iphone calendar and Outlook

They used to synch but something happened. How do I get the calendars to synch?

Outlook | Web | Outlook.com | Calendar
asked 2026-01-19T17:36:27.1733333+00:00
Wayne Sutcliffe 0 Reputation points
answered 2026-01-19T18:41:23.45+00:00
Jeronimo Fuerte 39,850 Reputation points Independent Advisor
1 answer

HOW DO I PREPARE A WINWOS 11 LAPTOP FOR SALE AND REMOVE MY ONE DRIVE DATA FROM THAT MACHINE BUT NOT FROM MY MAC AND ANDROID PHONES

I HAVE A WINDOWS 11 LAPTOP WHICH I INTEND TO SELL. I FIRSTLY WANT TO WIPE MY I.D. FROM THAT MACHINE INCLUDING ALL ONE DRIVE DATA WITHOUT ANY EFFECT ON MY MAC OR ANDROID PHONES. I RAN THE SYSTEM RECOVERY --RESET MY PC OPTION AFTER WHICH IT WAS…

Windows for home | Windows 11 | Security and privacy
asked 2026-01-19T16:04:11.9066667+00:00
IAN ARMITAGE 0 Reputation points
commented 2026-01-19T18:39:36.61+00:00
DaveM121 884.5K Reputation points Independent Advisor
2 answers

Account locked BECAUSE OF POLICY VIOLATION!!!!!!!!!!!!!!!!!!!!!

PLEASE UNBLOCK MY OUTLOOK ACCOUNT ITS BEEN BLOCKED FOR NO REASON, UNBLOCK IT NOWWWWWWWWWWWWW!!!!! THIS IS THE SECOND MAIL THAT I HAVE AN ACOCUNT BLOCKED FROM YOUR SIDE FOR A POLICY VIOLATION WHICH I WANT TO KNOW WHAT I DID TO VIOLATE!!! RESTORE THE BELOW…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-01-19T16:59:49.79+00:00
FAHMI Omar OBS/CTIO 0 Reputation points
commented 2026-01-19T18:38:50.6366667+00:00
Jeronimo Fuerte 39,850 Reputation points Independent Advisor
1 answer

How to download visio and which one is preferable using a laptop

Good day how to download visio diagram draw the new update

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-01-19T14:23:57.7966667+00:00
Xolile Plaatjie 0 Reputation points
edited the question 2026-01-19T18:37:19.24+00:00
Gérard Oomens 123.1K Reputation points Volunteer Moderator
2 answers

black screen after restarting

when i restarted my computer a black screen appeared

Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked 2026-01-19T17:56:37.59+00:00
Sebastian Hernandez 25 Reputation points
edited an answer 2026-01-19T18:34:01.31+00:00
DaveM121 884.5K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Open emails in new outlook in a new window

In the old Outlook, I could click on an email and it would open in another window. This way I could have multiple emails open at once and switch between them as-needed. New Outlook makes me go through three clicks to get this. I have the action set…

Microsoft 365 and Office | Other
asked 2025-07-23T18:16:14.8733333+00:00
Chris Cleet 30 Reputation points
answered 2026-01-19T18:33:12.75+00:00
glenn grubbs 0 Reputation points
0 answers

Not getting MFA notifications for the external organizations I'm connected to.

I got a new phone, signed into Authenticator but am not able to connect to my outside organizations. I no longer get prompts/notifications for my outside organizations and this is the error message with no other login options. They are still listed as…

Microsoft Security | Microsoft Authenticator
asked 2026-01-19T18:31:35.2733333+00:00
Abby Baldwin 0 Reputation points
1 answer

Can Students get discount for giving the exam?

I would like to know whether students are eligible for any discounts or vouchers when registering for this certification exam. Are there official student pricing options, academic programs, or limited-time offers provided by Microsoft or authorized exam…

Community Center | Not monitored
asked 2026-01-19T15:08:28.24+00:00
Justy 0 Reputation points
edited the question 2026-01-19T18:31:18.7066667+00:00
Gérard Oomens 123.1K Reputation points Volunteer Moderator
1 answer

My W11 computer automatically started syncing/uploading my files. I did not select this and do not want this. How do I stop it? How do I return to the way it was previously?

My W11 computer automatically started syncing/uploading my files. I did not select this and do not want this. -How do I stop it? -How do I return to the way it was previously? -How do I remove the files from OneDrive easily? I want them only on my…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-01-19T17:11:48.2266667+00:00
David Langan 0 Reputation points
answered 2026-01-19T18:30:19.1333333+00:00
EmilyS726 236K Reputation points Independent Advisor
1 answer

Is there a learning path for Azure Finops?

Is there a Finops learning path and certification for the FinOps practice in addition to tools for Azure?

Azure | Azure Training
asked 2026-01-19T17:32:24.03+00:00
Matt Alexander 0 Reputation points
edited the question 2026-01-19T18:29:43.3133333+00:00
Andreas Baumgarten 132K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Azure Policy definitions show in Portal after tenant migration but return 404 “Policy definition not found” (ghost policies)

📝 Description I recently migrated an Azure subscription to a new Entra ID (AAD) tenant. After the tenant move, I deleted several custom Azure Policy definitions and initiatives that were originally created in the old tenant. Issue In Azure Portal →…

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

1,217 questions
asked 2026-01-06T16:40:43.1366667+00:00
Amit Kaistha 20 Reputation points
accepted 2026-01-19T18:29:03.0066667+00:00
Amit Kaistha 20 Reputation points
1 answer

Trying to add a file to start menu

I am trying to add a FILE to the start menu on my new computer like I had on the one I'm migrating from (both Win 11) but it's not working. I finally found the "programs" folder to add the shortcut to but when I look for it on the start menu,…

Windows for home | Windows 11 | Settings
asked 2026-01-19T17:31:49.6033333+00:00
Donna B 0 Reputation points
edited an answer 2026-01-19T18:28:48.3633333+00:00
Rodrigo Queiroz 77,795 Reputation points Independent Advisor
2 answers

I Have Microsoft 2010 Office I have purchashed Microsoft 2019 and I need help to install and delete old 2010

Purchashed office 2019 - need help to install - presently have Office 2010

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-01-19T17:07:10.82+00:00
Wilma JAMESON 0 Reputation points
answered 2026-01-19T18:28:27.0666667+00:00
John Jefferson Doyon 71,690 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

PLEASE HELP ME - Excel Time Formatting Not Working

PLEASE HELP ME!!! I created an excel workbook for tracking fitness workouts, I record the data such as weight lifted, number of reps, and rest times between sets. I formatted the cells so they express your rest times in terms of minutes and seconds (I…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-01-09T05:04:22.6233333+00:00
Craig Alexander 20 Reputation points
answered 2026-01-19T18:26:32.7133333+00:00
Mike A 0 Reputation points