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8 answers One of the answers was accepted by the question author.

Is Windows 10 slowing my Speedtest dow?.

Hi, When I run a speedtest by OOKLA on my computer its a low reading, but when i run the same test on my iphone i get the maximum that my ISP provides, is there something slowing it down on my PC? ( I'm running Win 10 with Vir**nme**a my ISP)

Windows for home | Windows 10 | Settings
asked 2020-02-12T11:24:04+00:00
Anonymous
5 answers

Power plan information isn't available

Have tried importing using powercfg, tried sfc scannow, etc. Nothing seems to help.

Windows for home | Windows 10 | Settings
asked 2020-02-12T08:44:09+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Abuse by company claiming to be Microsoft

I have been getting phone messages stating that unless I call back within 48 hours, I will be charged $499 for services for Virus protection.  The sending phone number was 209-308-7959, JCIP solutions, Steven Nelson, customer relationship manager? I…

Windows for home | Other | Security and privacy
asked 2020-03-02T15:12:02+00:00
Anonymous
6 answers

Every folder on every disk is set to read only

It's not my computer but I am essentially my parents' tech support. According to my mother, she booted up the computer this morning and was checking her email, but when she tried to send an email she got an error message about issues accessing the…

Windows for home | Windows 10 | Files, folders, and storage
asked 2020-02-17T18:01:24+00:00
Anonymous
3 answers

Save and Save As pop up windows are tiny.

Save & Save As pop up windows are TINY. Makes for both clutter and frustration trying to find the folder I want to save into. How do I 'enlarge' the window? Many Thanks

Windows for home | Windows 10 | Files, folders, and storage
asked 2020-02-28T19:04:07+00:00
Anonymous
10 answers

microsoft store and other windows apps not working

Microsoft store, Calculator, Mail, Groove, Money will not run, I've tried everything suggested on various forums. I've also done a repair install. Doing any powershell command to appxpackage results in this: PS C:\WINDOWS\system32> get-appxpackage…

Windows for home | Windows 10 | Microsoft Store
asked 2020-03-03T20:09:24+00:00
Anonymous
4 answers

"NEVER AGAIN!" update option...

My Lenovo Ideapad 330 hates Windows updates. I have followed tutorials to turn off automatic updates, etc., but the OS continues to revert my attempts to turn off automatic updates. This is what I want: NEVER UPDATE AGAIN without my express permission. I…

Windows for home | Windows 10 | Windows update
asked 2020-02-16T15:49:09+00:00
Anonymous
4 answers

Cannot play back MP4 file due to file name containing dot.

I download movie files from website and format of file name is xxxx EP.01, xxx EP.02, etc. (It means episode 1, episode 2) I cannot play back. there is a message box informing that the file type is 01 (or 02) ???? Windows 10 cannot recognize it. I have…

Windows for home | Windows 10 | Performance and system failures
asked 2020-02-21T13:55:33+00:00
Anonymous
1 answer

Getting into a pasword-protected computer

My friend has an old Acer Aspire laptop running Windows-10.  However, he has forgotten the password he used to access this machine.  Is there any way to get into it without knowing the password?

Windows for home | Windows 10 | Accessibility
asked 2020-02-27T20:18:23+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Accessing previously used passwords in your microsoft account

Am I able to access a list of previous passwords used for my Microsoft account? It is evident that they are stored in some form, as it will not allow you to set a password that has been used previously.

Windows for home | Windows 10 | Security and privacy
asked 2020-03-28T00:42:31+00:00
Anonymous
8 answers

Event Manager Errors

Hi folks, These all started mid January 2020. Multiple error codes (2002, 2003, 3002, etc) that say the Microsoft Security Client cannot be found. They repeat roughly every 10 days to two weeks. After they happen there is a .net Runtime error and an…

Windows for home | Windows 10 | Performance and system failures
asked 2020-02-19T02:32:03+00:00
Anonymous
1 answer

Start menu and hidden tabs on Windows 8.1

I'm running Windows 8.1 and the Start window won;t open and the hidden icons on the right side won't appear so I can shut off my laptop. How can I fix this?  Thanks for your help.

Windows for home | Previous Windows versions | Performance and system failures
asked 2020-02-12T05:53:02+00:00
Anonymous
7 answers One of the answers was accepted by the question author.

sugarazo antivirus!!!

How do you uninstall sugarazo antivirus from the pc? Pl help. It has slowed my pc down........

Windows for home | Other | Security and privacy
asked 2020-02-21T13:50:06+00:00
Anonymous
1 answer

add question mark to Brazilian Portugues keyboard

how to add question mark to Brazilian Portuguese keyboard

Windows for home | Windows 10 | Settings
asked 2020-03-22T11:14:44+00:00
Anonymous
0 answers

Firewall / sharing center / projection not functioning after cloning HDD

Hi. So I'm at a loss here and I can't seem to find any thread that seems to help with the issues I'm experiencing. Hopefully we can figure this out, as it is more of an annoyance than anything... I recently cloned my original HDD to a SSD (Samsung 860…

Windows for home | Windows 10 | Internet and connectivity
asked 2020-03-06T01:44:01+00:00
Anonymous
5 answers One of the answers was accepted by the question author.

Task scheduled in Task Scheduler won't run from shortcut

I have a task set up in Task Scheduler on Win 10 Pro 64-bit and it runs correctly when run from Task Scheduler. I cannot get the task to run  from a shortcut. I do not know whether this is relevant, but in the Settings window of Task Scheduler it shows…

Windows for home | Windows 10 | Performance and system failures
asked 2020-03-15T01:00:51+00:00
Anonymous
16 answers

Notification at least once per day: "Microsoft account problem" "Shared Experiences | Accounts | Some of your accounts require attention"

At least once a day I get a Notification - bottom right of screen (Windows 10).......... "Microsoft Account Problem". If I click on this I get taken to a Settings window headed "Shared Experiences Accounts Some of your accounts require…

Windows for home | Windows 10 | Settings
asked 2020-03-04T10:06:33+00:00
Anonymous
1 answer

computer makes loud beeping noise

computer freezes completely makes a loud beeping noise cant stay on most time more than 10 minutes

Windows for home | Windows 10 | Devices and drivers
asked 2020-03-09T04:10:10+00:00
Anonymous
5 answers

How do I fix this: windows live mail server error 404

Every time I try to send an email on my laptop, I receive a Windows Live Mail Error ID:  0x80194194 Server Error 404  Unable to send/receive messages for the Live account How do I fix this????

Windows for home | Previous Windows versions | Email and communications
asked 2020-03-27T20:06:01+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

how do i get my cannon mg2420 back on line

I change the cartridge on my Cannon 2420 now it will not work.

Windows for home | Other | Devices and drivers
asked 2020-03-05T21:25:30+00:00
Anonymous