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windows update reboots to bitlocker recovery

Lenovo laptop ran Windows Update, now won't boot past a Bitlocker recovery screen. No Bitlocker Key was ever created or enabled. Just started after the windows update.

Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2025-12-16T04:16:09.0733333+00:00
Doug Butte 0 Reputation points
answered 2025-12-16T05:29:55.7866667+00:00
Harry Phan 21,345 Reputation points Independent Advisor
2 answers

Why can't I make a bootable USB using Media Creation Tool (0x80070003 - 0xA001B)

Having trouble installing Windows into my USB, always running into error 0x80070003 - 0xA001B Good day to whoever's reading this, I've tried reformatting my USB multiple times using File Explorer and running CMD to clean using these steps. I've tried…

Windows for home | Windows 11 | Install and upgrade
asked 2025-12-15T13:11:50.99+00:00
Shiki Tyrael 0 Reputation points
commented 2025-12-16T05:28:28.86+00:00
John DeV 164.4K Reputation points Independent Advisor
2 answers

Intermittend IPv6 connection failures

Dear Microsoft community, on a machine running Windows 11 Pro 24H2 were IPv6 connections unavailable intermittendly. The browser connected via IPv4 with every website; pings failed when IPv6 was enforced. Typically this behaviour started about five…

Windows for home | Windows 11 | Internet and connectivity
asked 2025-12-13T19:45:25.3766667+00:00
Jung-Fernmelder 5 Reputation points
answered 2025-12-16T05:28:09.9266667+00:00
Jung-Fernmelder 5 Reputation points
1 answer

Can't add Phone Number to redeem.

Hi, so recently I wanted to redeem a gift card from Microsoft Rewards, after trying to redeem the gift card, it sends me to the Phone Number verification page, asking me to add my phone number. Once I added my phone number, I waited for the SMS, 10-20…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,436 questions
asked 2025-12-16T04:41:55.14+00:00
Matty Adam 0 Reputation points
answered 2025-12-16T05:23:03.59+00:00
paulr0511 45,410 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Preferred BGP routes using bgp peer_weight or routes_weight not working

Hi Everyone, I have VPN gateway in active/active mode and it has 02 site-to-site VPN tunnels towards local firewall. The goal is to use 01 vpn tunnel as primary and 01 as secondary. I tried with BGP peer_weight value and routes_weight but Azure VPN…

Azure VPN Gateway
Azure VPN Gateway

An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.

2,099 questions
asked 2025-12-13T15:44:15.9866667+00:00
Minh Tuan Nguyen 40 Reputation points
accepted 2025-12-16T05:22:55.7166667+00:00
Minh Tuan Nguyen 40 Reputation points
2 answers

about documents

Do you mean all the documents mentioned above are for MAK of Windows 11 Enterprise as in my first question or other additional licenses we should have? 

Windows for business | Windows 365 Enterprise
asked 2025-12-16T05:04:36.14+00:00
Thai, Bui Nhu 0 Reputation points
answered 2025-12-16T05:22:37.41+00:00
Harry Phan 21,345 Reputation points Independent Advisor
1 answer

Possible to configure IIS 10.0 (Windows Server 2025) to use ACS as a SMTP Relay directly?

Believe to be experiencing an issue similar to that of the Reddit user per the following link: https://www.reddit.com/r/sysadmin/comments/1pdcvwd/trying_to_send_smtp_email_from_iis_10_through/ With the deprecation of IIS SMTP Server, hoping to use ACS…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,685 questions
asked 2025-12-15T11:06:59.22+00:00
Eric Briden 0 Reputation points
answered 2025-12-16T05:21:47.2666667+00:00
Eric Briden 0 Reputation points
3 answers

Audit by Microsoft

In case of Audit by Microsoft or by local authorities what we should provide to proof our licenses are legal?

Windows for business | Windows 365 Enterprise
asked 2025-12-16T04:59:14.0433333+00:00
Thai, Bui Nhu 0 Reputation points
answered 2025-12-16T05:18:39.96+00:00
Harry Phan 21,345 Reputation points Independent Advisor
3 answers

Windows 11 Enterprise - Windows 10/11 Enterprise MAK license

My company bought Windows 11 Enterprise - Windows 10/11 Enterprise MAK license with Qty 4000 Do i need to buying new license when i buy new computer without Windows OS?

Windows for business | Windows 365 Enterprise
asked 2025-12-16T04:48:46.4866667+00:00
Thai, Bui Nhu 0 Reputation points
answered 2025-12-16T05:16:46.9766667+00:00
Harry Phan 21,345 Reputation points Independent Advisor
1 answer

I can’t log in to my account

Hello, I’m having trouble signing in to my email. It says “That password is incorrect for your Microsoft account” even though I already reset my password. It seems that my account might be blocked due to too many incorrect sign-in attempts. What can I…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-11-29T20:20:06.13+00:00
Ghada AlHarbi 0 Reputation points
commented 2025-12-16T05:15:48.79+00:00
Ghada AlHarbi 0 Reputation points
2 answers

How to re install microsoft office

How to reinstall microsoft office on my computer the one i have is not working properly

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-15T16:02:40.48+00:00
Funmilola A-A 20 Reputation points
commented 2025-12-16T05:09:48.3533333+00:00
Dave Brown 0 Reputation points
1 answer

Rockstar Two-Step Verification Issue

Authenticator application, I can't access the verification code inside because my phone has been reset. I can't log in because Rockstar games has two-step verification defined. My xbox account is defined in the Rockstar games app. I contacted Rockstar to…

Microsoft Security | Microsoft Authenticator
asked 2025-07-10T06:10:28.53+00:00
Melih ALBAYRAK 5 Reputation points
answered 2025-12-16T05:06:08.4966667+00:00
Kyle Vilme 0 Reputation points
0 answers

my wordpad open nahi ho pa raha hai kya karun aur nahi account me sign in option open ho pa rahe hain

when we start excel or wordpad then iget a notification andd then that will be closed and when we want to do set password i have to unsuccessful to set that.

Microsoft 365 and Office | Excel | For education | Android
asked 2025-12-16T05:01:19.28+00:00
Dipanshu Agrawal 5 Reputation points
answered 2025-12-16T05:01:33.4833333+00:00

AI answer

1 answer

Microsoft account tied to Minecraft has been hacked and some one else has added 2fa

Sons Microsoft account used for just Minecraft account got hacked and offending party has added 2FA and a different email to the account. Microsoft account is based on the email ::: ******@gmail.com The account currently has a free 1-month trial…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-15T21:53:46.42+00:00
Greg Capel 0 Reputation points
commented 2025-12-16T04:55:55.74+00:00
Greg Capel 0 Reputation points
1 answer One of the answers was accepted by the question author.

terminal-mode commands to re-enable network drive mapping

would like to find a previous solution to network drive mapping involving command-line enabling of smb function -- works for this machine but forgot to save the solution for another PC that lost connectivity

Windows for home | Windows 11 | Internet and connectivity
asked 2025-12-13T18:33:50.43+00:00
Gary Morin 40 Reputation points
commented 2025-12-16T04:55:19.2033333+00:00
Gary Morin 40 Reputation points
1 answer One of the answers was accepted by the question author.

down loaded office home to granddaughters account

have downloaded office home on wrong account need to uninstall and reinstall on my account

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-12-15T23:47:42.4266667+00:00
Michael Morris 20 Reputation points
accepted 2025-12-16T04:55:16.7633333+00:00
Michael Morris 20 Reputation points
2 answers

Mouse doesn´t work properly with Windows (FIXED)

My mouse last year had a problem that it did not work with Windows UI and it randomly hit scroll wheel and scrolled in windows, I thought I fixed it but it came back. And if it didn´t work in window I hit scrollwheel myself and it works in that specific…

Windows for home | Other | Devices and drivers
asked 2025-07-10T13:04:37.57+00:00
skuidvrd 0 Reputation points
answered 2025-12-16T04:50:23.23+00:00
David Fletcher 0 Reputation points
2 answers

shortcut keys on ipad with magic keybaord does not work. keys like delete, cmd+enter etc. nothing works.

Shortcuts stopped working; I have tried reinstalling the app, and nothing works. simple view screen and delete button does not work, cmd+shift+r to reply all or reply option nothing works. tried doing all options. how can we find a fix. just to make a…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-12-02T03:22:12.37+00:00
Prince Jesudoss 20 Reputation points
commented 2025-12-16T04:49:56.0966667+00:00
Vivian-HT 16,770 Reputation points Microsoft External Staff Moderator
1 answer

My Windows 11 system will not activate after changing hardware. Troubleshooting did not work.

I recently had computer troubles where I needed to RMA essentially everything besides my video card (Motherboard, Processor, RAM, PSU). After getting my computer back up and running, my Windows 11 Education edition will not activate. I attempted the…

Windows for home | Windows 11 | Licensing and activation
asked 2025-12-16T03:20:58+00:00
Jance Myers 0 Reputation points
answered 2025-12-16T04:49:29.7+00:00
Alexandr S 105.3K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Cancel subscription

I have received an email saying I will be charged for a family subscription after a trial period. I cannot login to that account to cancel. I need an agent to help with the process. The help channel is useless. When I check my account I only hold 1…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-16T02:39:31.2766667+00:00
Chris Devitt 20 Reputation points
accepted 2025-12-16T04:48:15.2666667+00:00
Chris Devitt 20 Reputation points