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Need an answer why I was charged twice in one year

My PNC credit card was billed $99.99 in September and my Bank of America credit card was billed $99.99 in December. Why was I billed twice in the same year?

Microsoft 365 and Office | Other
asked 2025-12-15T23:21:41.4133333+00:00
Patsy Pipkin-Perry 0 Reputation points
answered 2025-12-15T23:54:11.98+00:00
Jonathan Deives 74,050 Reputation points Independent Advisor
2 answers

How do you restore using tab to change outline/bullet levels?

I lost the ability to change outline/bullet levels in Word using the tab button. How do I restore this function?

Microsoft 365 and Office | Word | For business | Windows
asked 2025-12-09T16:15:15.3666667+00:00
Park, Hong 0 Reputation points
commented 2025-12-15T23:53:33.18+00:00
Charles Kenyon 167.6K Reputation points Volunteer Moderator
5 answers

MSFT Unlinked

I unlinked MSFT Office 365 in order to try LIBREOffice. How do I re-link MSFT Office?

Microsoft 365 and Office | Install, redeem, activate | For home | Android
asked 2025-12-15T17:17:17.38+00:00
Sonya Strikowski 0 Reputation points
answered 2025-12-15T23:52:14.7533333+00:00
Stefan Blom 342.3K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How do I get my MS365 to work on a Mac?

I purchased a microsoft subscription a few weeks ago, but the message I receive tells me my subscription has expired and the pop-up asks me to resubscribe. How doI fix this?

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,470 questions
asked 2025-12-15T23:49:22.3533333+00:00
artca 20 Reputation points
accepted 2025-12-15T23:50:31.8033333+00:00
artca 20 Reputation points
1 answer

404 - The page does not exist You will be redirected to rewards.microsoft.com in 5 seconds

Hello, I am trying to redeem a roblox giftcard through microsoft rewards, and I have enough points, but when I try to redeem and enter my phone number, it redirects me to the page on the title. Is this a matter of the application "Family"? My…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,479 questions
asked 2025-09-07T10:57:47.5666667+00:00
ethan IioneI harlanD 5 Reputation points
commented 2025-12-15T23:50:27.8733333+00:00
ruffrunner nightlight 0 Reputation points
1 answer One of the answers was accepted by the question author.

Laptop suddenly wont allow me to upload images to websites

I have a side hustle business and operate a website and an Etsy shop. My Windows 11 laptop that I have used for years has now all of the sudden decided to not allow me to upload my photos to any of my sites. I have found other questions on this topic, so…

Windows for home | Windows 11 | Performance and system failures
asked 2025-12-15T10:46:10.74+00:00
Jennifer Payne 20 Reputation points
commented 2025-12-15T23:48:30.5766667+00:00
Jennifer Payne 20 Reputation points
1 answer

Web - Unable to join calls until prompted for an additional sign in

When I open teams I can view my calendar and chats but I often cannot join a meeting until Teams eventually prompts me to sign in again. If I try to join a meeting directly from Outlook I get a blank screen with a loading spinner. If I try to click…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2025-12-11T16:18:26.3466667+00:00
Michael 0 Reputation points
commented 2025-12-15T23:43:21.9733333+00:00
Jay Tr 12,710 Reputation points Microsoft External Staff Moderator
3 answers

Will my copy of Office Home and Student 2013 work on my new computer with Windows 11? It says I first have to uninstall the 64 bit Microsoft 365 trial version first. Am I looking for trouble, or will my 2013 work just fine once I do that?

I purchased Office Home and Student back in 2013 to save money overall, which it has. It's a 32 bit program, which I don't know if it even matters. To install it, my brand new computer wants me to uninstall the trial version of Office 365 in 64 bit…

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-15T23:03:35.96+00:00
JM 0 Reputation points
answered 2025-12-15T23:43:19.81+00:00
Jeronimo Fuerte 40,185 Reputation points Independent Advisor
2 answers

Immediately switch for Microsoft Personal?

The complexity of the Microsoft 365 Family is over complicated! Now after all this time frustration, I immediately prefer to switch to Microsoft Personal for the simplicity to occasionally write letters or write personal plans for my home improvement…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-12-15T23:00:22.0266667+00:00
Yvette Verde 0 Reputation points
answered 2025-12-15T23:38:58.2066667+00:00
Jeronimo Fuerte 40,185 Reputation points Independent Advisor
2 answers

when I try to open a excel or word, it shows error and closed. I do not know why?

when I try to open a excel or word, it shows error and closed. I do not know why?

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-12-15T23:00:35.7166667+00:00
CQL Liu 0 Reputation points
answered 2025-12-15T23:38:28.94+00:00
Igor Leyko 111K Reputation points Independent Advisor
1 answer

I need help investigating the scope of a user's email breach

I have a user whose bank account was compromised and they have a number of recent emails with "confirmations" to join/access things they did not request. As far as I can tell in the last 24 hours they have not logged in from anywhere besides…

Microsoft 365 and Office | Other
asked 2025-12-15T23:32:14.7366667+00:00
Jessica Mulein 0 Reputation points
answered 2025-12-15T23:32:23.2333333+00:00

AI answer

2 answers

Outlook on mobile iOS mobile device doesn't work due to authenticator app

When I try to add my work account in Outlook on my mobile device it automatically takes me to the Authenticator app, which then says "Open your Authenticator app and enter the number shown to sign in" but the app is already open. The app is…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-12-09T14:12:57.08+00:00
Aaron Pearsall 0 Reputation points
edited an answer 2025-12-15T23:30:32.2266667+00:00
Lia V 6,550 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Sending Emails on Outlook (Mac OS) Has My Email Address But Not Name in From Line

Hi, All of a sudden Outlook no longer includes my name in the From line on emails, just my email address, which is from a domain I own. I need my name there as that is how people know me, not my email address. I have two other accounts included, and…

Outlook | MacOS | New Outlook for Mac | For business
asked 2025-12-11T17:27:52.3066667+00:00
Grant Sommerfeld 20 Reputation points
edited an answer 2025-12-15T23:29:05.0266667+00:00
Anonymous
0 answers

AADSTS5000225 - Tenant Inactive

One of my tenants that I use for software testing has been set as inactive. This is probably not erroneous, because it has been a while since I used this directory, but I do need continued access to it. I tried opening a support ticket, but it seems that…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-15T23:22:36.71+00:00
Ben Preston 0 Reputation points
commented 2025-12-15T23:27:19.6233333+00:00
Rukmini 42,515 Reputation points Microsoft External Staff Moderator
1 answer

Consulta sobre migración de progreso y cuenta Learn (MCT)

Hola, Quisiera recibir su apoyo para resolver una duda. Si cambio el correo electrónico de mi cuenta de Learn y dejo asociadas: La cuenta de mi empresa: [****@gestionysistemas.com]** La cuenta personal (cambiando la actual [@hotmail.com]** por…

Community Center | Not monitored
asked 2025-12-15T21:46:37.9933333+00:00
edited the question 2025-12-15T23:26:12.8566667+00:00
Gérard Oomens 123.7K Reputation points Volunteer Moderator
2 answers

My Authenticator will give me a number but it will not pull up where I can enter the number to approve it.

I am trying to login to my school email and it will pull up the code but it will not give me anywhere to put the code in and I’m not sure what I need to do

Outlook | Outlook for mobile | Outlook for iOS | For education
asked 2025-12-11T19:51:26.89+00:00
Kester, Nicole 0 Reputation points
edited a comment 2025-12-15T23:25:54.31+00:00
Lia V 6,550 Reputation points Microsoft External Staff Moderator
1 answer

In Forms, when rearranging choices in a questions answer, it turns the text of the choice into a copy of whatever choice I drag it above. I have to refresh the page to see the old text again. This happens every time I rearrange the choices now.

This is a new error I'm experiencing

Microsoft 365 and Office | Microsoft Forms | For business
asked 2025-12-12T15:03:24.3266667+00:00
Anthony P 0 Reputation points
commented 2025-12-15T23:23:26.7233333+00:00
Chris Duong 9,085 Reputation points Microsoft External Staff Moderator
14 answers

When trying to move a file into a folder where duplicate exists, in the skip or replace dialog box, the compare info for both files option doesn't work. when you click it, nothing happends

I'm using windows 11. I'm trying to move a file into a folder where a duplicate of this file exists. In the "skip or replace files" dialog box, the "Compare info for both files" option doesn't work. When you click it, nothing…

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-10-21T12:18:58.5733333+00:00
Heavy Downpaw 45 Reputation points
commented 2025-12-15T23:21:39.13+00:00
Jaaaacky Chaaaan 10 Reputation points
3 answers

Locked out of onmicrosoft.com because I lost 2FA

This is my only resort for help it seems. My phone was stolen and I lost my 2FA. Now I cannot access my onmicrosoft.com account any more to access my Visio online subscription. The login insists on prompting me to use Microsoft Authenticator and nothing…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-12-15T16:15:01.2+00:00
Nigel 0 Reputation points
commented 2025-12-15T23:20:57.1133333+00:00
Lia V 6,550 Reputation points Microsoft External Staff Moderator
1 answer

Viewing all day events with multiple calendars selected in schedule view

While viewing multiple calendars in schedule view, all day appointments where the person has marked themself as "available" are not showing. Is there a way to make it so that these appointments will be shown while in the schedule view?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-12-12T21:19:26.2766667+00:00
Megill, Matthew@Waterboards 0 Reputation points
commented 2025-12-15T23:20:21.0166667+00:00
Anonymous