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We have shared outlook accounts (group) getting declined whenever they book a video conference room.

We have several video conference rooms that are used by staff. We are noticing lately that the shared group email accounts/calendars are getting declined when they try to book the rooms for their meetings. The room can be CLEAR; no meetings and…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-09T20:34:42.61+00:00
C Priscilla 25 Reputation points
commented 2025-12-10T21:17:59.67+00:00
Vy Nguyen 11,485 Reputation points Microsoft External Staff Moderator
2 answers

Cancel free trial and subscription for Project

Hello,  I have a free trial for Project, but I don't want to keep the subscription. Also it is so difficult to unsubscribe from it on the web so I was unable to do it by myself. Can you cancel the subscription for me please?  Thank you for…

Microsoft 365 and Office | Project | For education | Windows
asked 2025-12-09T14:01:46.89+00:00
tadej 5 Reputation points
commented 2025-12-10T21:17:26.7833333+00:00
Kai-L 14,395 Reputation points Microsoft External Staff Moderator
2 answers

Outlook Web (Business account) not auto refreshing

Since I returned from annual leave on 04/12/2012 my outlook inbox will not automatically refresh to show a new incoming email, this only affects my local PC, other devices all work correctly. I have tried different browsers, resetting settings and…

Outlook | Web | Outlook on the web for business | Email
asked 2025-12-09T16:24:41.0233333+00:00
Steven True 5 Reputation points
commented 2025-12-10T21:17:05.8333333+00:00
Chris Duong 9,170 Reputation points Microsoft External Staff Moderator
1 answer

How do I Recover the Old Bullet Library?

re: Word for Mac 16.1, MacOS Sequoia 15.6. The bullet library on my version of Word suddenly disappeared and reverted to the most basic bullets. (see images). How do I recover the standard bullet library? I've tried opening old templates and…

Microsoft 365 and Office | Word | For business | MacOS
asked 2025-12-10T17:10:13.07+00:00
KCA 45 Reputation points
answered 2025-12-10T21:15:50.48+00:00
Bob Jones AKA CyberTaz MVP 436K Reputation points
2 answers

KBB5072033 Installation Error

This security update fails to update multiple times. Received Install Error 0x800f0991. Windows update troubleshooter was unable to fix the problem. New Dell Slim ECS1250 with Windows 11 Pro. No preblem with other updates. How to fix?

Windows for business | Windows 365 Business
asked 2025-12-10T19:42:41.3933333+00:00
Inspection CMM 0 Reputation points
answered 2025-12-10T21:13:01.3866667+00:00
Inspection CMM 0 Reputation points
0 answers

Request for Exam Vouchers for AI-900 Preparation Classes

My name is Antonio, and I am a Microsoft MVP. I am organizing an educational initiative at the Universidad Pedagógica y Tecnológica de Colombia (UPTC), where I will be offering free preparation classes for a group of students on Saturdays. The goal…

Community Center | Not monitored
asked 2025-12-10T21:10:06.5266667+00:00
Jose Antonio Martinez Perez 0 Reputation points MVP
answered 2025-12-10T21:10:17.21+00:00

AI answer

2 answers

HOW TO ADD NEW COMPUTER TO SUBSCRIPTION

HOW TO ADD NEW COMPUTER TO 365 SUBSCRIPTION XXXXXXXXXXXXXXXXXXXXXXXXXXX

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-10T19:46:14.5166667+00:00
jose villegas 0 Reputation points
answered 2025-12-10T21:10:13.46+00:00
EmilyS726 240.4K Reputation points Independent Advisor
1 answer

BSOD Video_Scheduler_Internal_Error 0x119

Hi, I recently bought a new prebuilt pc (1 week ago), i love it but recently my pc frezes often like really often, my keyboard and mouse stops working i cant do anything but my pc is still on, and couple minutes later it says something like "we…

Windows for home | Windows 11 | Performance and system failures
asked 2025-12-10T20:28:20.3333333+00:00
Rimith 0 Reputation points
answered 2025-12-10T21:09:33.5133333+00:00
Marcelo Mendoza 10,700 Reputation points Independent Advisor
2 answers

go to classic outlook

How can I change to classic outlook? There is no button / toggle

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-12-10T20:32:44.64+00:00
Constantin Giurea 0 Reputation points
answered 2025-12-10T21:08:55.5766667+00:00
Kimberly Olaño 23,560 Reputation points
2 answers

Having issues with my new AVD environment: health state: Unavailable

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,122 questions
asked 2025-12-10T20:30:07.36+00:00
Arya Vahanian AZ 0 Reputation points
answered 2025-12-10T21:05:22.5133333+00:00
Manish Deshpande 7,010 Reputation points Microsoft External Staff Moderator
4 answers

Accidently tried to delte a few programs and really lost most of apps and lot of operating system.. where to begin recovery?

have new windows 11 laptop , Had it working fine and thought I was jsut deleting lot of programs, photos , documents I had put on Acer and hit delete. Started deleting hundreds and hundreds of files and though I cancelled the Deletion but almost all…

Windows for home | Windows 11 | Recovery and backup
asked 2025-12-10T19:32:12.5966667+00:00
Sheila Wilson 0 Reputation points
edited an answer 2025-12-10T21:04:14.17+00:00
Craig Long 18,140 Reputation points
1 answer One of the answers was accepted by the question author.

Why do my new blank documents appear cropped? No image or pictures are involved.

A short time ago, all of a sudden, all my documents are showing as cropped. It doesn't matter what page size I pick, the lower 4.75 inches are unusable. No images or pictures are involved. The borders are OK. Headers and Footers seem OK. How do I…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-12-10T20:57:01.42+00:00
Robb, Gary 20 Reputation points
commented 2025-12-10T21:01:44.7766667+00:00
Robb, Gary 20 Reputation points
2 answers

can't log in to my account

I was blocked and can't log into my account, it's a company account and I have access to it, I need to log in as soon as possible this applies to this account ******@hotmail.com with kind regards Ghazwan Eshaq

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-12-10T19:20:05.84+00:00
samar noya 0 Reputation points
commented 2025-12-10T21:01:24.7033333+00:00
samar noya 0 Reputation points
2 answers

Why don't my students' names appear in the chat box when I look them up?

When I try to send a chat to my students, their name does not appear in the To: line. I type part of their name and/or their whole name, but their names do not appear. District employess will appear, but not my students. Why is this? Thank you.

Microsoft Teams | Microsoft Teams for education | Chats | Other
asked 2025-12-09T16:16:13.6866667+00:00
Melina Culquilambert 0 Reputation points
commented 2025-12-10T20:59:17.2733333+00:00
Ryan-N 13,850 Reputation points Microsoft External Staff Moderator
1 answer

Teams Rooms device showing error and wont sign in. Error: "The account used to sign in doesn't have the correct license to use this device. Contact your IT admin for help."

We have Microsoft Teams Rooms at our client site. We have seen issues come up where we see this error for some of the newly created Teams Room accounts or even ones that have been established for a while. "The account used to sign in doesn't have…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2025-12-09T17:03:46.8266667+00:00
Andrew Muniz 0 Reputation points
commented 2025-12-10T20:58:34.6066667+00:00
Ryan-N 13,850 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

BitLocker recovery key from key ID

Cannot find a way to retrieve a BitLocker Recovery Key by any of the normal means for a disc that was accidently locked when a program was being installed. Is there a way to use the key ID to retrieve the recovery key, and, if so, how do I do it? This…

Windows for home | Other | Recovery and backup
asked 2025-12-10T14:59:04.2533333+00:00
Larry Borabeck 20 Reputation points
accepted 2025-12-10T20:54:53.4666667+00:00
Larry Borabeck 20 Reputation points
4 answers One of the answers was accepted by the question author.

Uninstall Phone link

Phone link uninstall is greyed out. How do I uninstall?

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2022-08-11T05:50:51.337+00:00
Arne Garvander 606 Reputation points
commented 2025-12-10T20:54:17.75+00:00
Colin Scott 0 Reputation points
4 answers

Cannot access Certification Dashboard – Pearson SSO loops into Learn

Hello, I cannot access my Microsoft Certification Dashboard. Whenever I try to log in for a Microsoft exam (Pearson VUE SSO), I get redirected back to my Learn profile: https://learn.microsoft.com/en-us/users/pieterpollet-6976/ I booked and paid for my…

Microsoft Security | Active Directory Federation Services
asked 2025-11-20T15:24:08.18+00:00
Pieter Pollet 0 Reputation points
edited the question 2025-12-10T20:54:04.8133333+00:00
Alexandra Tanasescu 0 Reputation points Moderator
3 answers One of the answers was accepted by the question author.

How to avoid synching problems when working on 3 desktops

I have 3 desktops, two at my main home (reside 9 months) and one at a vacation home (reside 3 months). The vacation home is shut off when not there. Last year when I turned it on One Drive synched the files on the vacation home desktop as if they were…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-09T20:55:56.9+00:00
Rosalita92 60 Reputation points
edited a comment 2025-12-10T20:53:34.0266667+00:00
Craig Long 18,140 Reputation points
3 answers One of the answers was accepted by the question author.

My pc keeps refreshing

My PC keeps refreshing 1.its resetting itself (aka if i hit right click for example with the refresh button and etc it just closes) its lagging me and is interrupting everytthing i can do 3.its not allowing me to use settings (app) and file explorer…

Windows for home | Windows 11 | Performance and system failures
asked 2025-12-10T12:49:13.0233333+00:00
lo quo 25 Reputation points
commented 2025-12-10T20:52:29.88+00:00
lo quo 25 Reputation points