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2 answers One of the answers was accepted by the question author.

Speaker not working

Hi the speaker icon in the bottom left of my screen has a x on it and the speaker isn't working. Nor are the headphones when I plug them in. Help please.

Windows for home | Other | Devices and drivers
asked 2025-10-21T01:56:37.49+00:00
James Beck 40 Reputation points
accepted 2025-10-22T18:50:44.8566667+00:00
James Beck 40 Reputation points
1 answer

how to install Neat v5.7.1.474_FULL on win11

It seems that some required elements of the program will not install and therefore the program will not install. it worked in win7 and win8

Windows for home | Windows 11 | Apps
asked 2023-01-11T21:07:09.76+00:00
Richard Roffey 10 Reputation points
edited the question 2025-10-22T18:47:43.97+00:00
Gérard Oomens 127.9K Reputation points Volunteer Moderator
2 answers

Onenote app crashes when sending pages as PDF

My research team and I use onenote on Ipad to conduct a pretty large interview with participants. After each interview we need to upload the document to our external hard drive so we can keep a record. This document is housed as a PDF in one 'page' on…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2025-10-15T15:35:32.14+00:00
Dorr, Lydia 10 Reputation points
edited an answer 2025-10-22T18:47:04.31+00:00
Kristen-L 15,310 Reputation points Microsoft External Staff Moderator
0 answers

HOW DO I RESET AUTHENTICATOR

My authenticator app on my phone won't connect. I need to reset it with microsoft as a last try.

Microsoft Security | Microsoft Authenticator
asked 2025-10-22T18:46:18.1666667+00:00
Nash Barry 0 Reputation points
1 answer

chrombook lenovo

installasion-program windows 10 home 64 bit dansk kan ikke få det op afde at kär

Windows for home | Windows 10 | Connect Phone and PC
asked 2025-10-22T18:08:11.0466667+00:00
kenneth jørgensen 0 Reputation points
answered 2025-10-22T18:44:42.1+00:00
DYARI BARHAM 36,246 Reputation points Independent Advisor
1 answer

How to fix printing issue (Word for Mac)

On my Mac, when I hit print, the regular print screen does not pop up. It does on excel, pdf, google, everything else but word. I even made a new user on my laptop and it worked on that user. but not this one. How do I fix this? I've deleted every cache,…

Microsoft 365 and Office | Word | For business | MacOS
asked 2025-10-22T15:47:54.6433333+00:00
Joshua Villars 0 Reputation points
edited an answer 2025-10-22T18:44:19.23+00:00
Bob Jones AKA CyberTaz MVP 436.6K Reputation points
2 answers One of the answers was accepted by the question author.

How To Save Read Only Word Doc As Editable (Word online used with Teams)

Good afternoon, everyone, I've been going round and round with this for a couple weeks now and hope your collective wisdom can help me. I have several Word docs saved to our Teams site. They are templates. (I know you can save them as templates in…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-10-13T19:52:43.34+00:00
StormeSixx 20 Reputation points
edited an answer 2025-10-22T18:43:48.3133333+00:00
Kristen-L 15,310 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Unable to add user to existing chat

We try to add external users to existing group chats, and whenever we add them, we are directed to a new group chat. We only want to invite them to the existing group chat to avoid losing chat records. I am not very grateful for any help.

Microsoft Teams | Microsoft Teams for business | Other
asked 2025-01-27T16:10:32.8966667+00:00
Stephen 605 Reputation points
commented 2025-10-22T18:40:04.76+00:00
Nicole Manuel 0 Reputation points
1 answer

Accidental online purchase

Hi, last week my son made an accidental order via his Xbox game which is connected to my Microsoft account which took £89 out of my PayPal account.. we’ve emailed Microsoft via the request returns but haven’t received any confirmation on when the refund…

Windows for home | Other | Gaming
asked 2025-10-22T16:15:17.03+00:00
elisha Thompson 0 Reputation points
answered 2025-10-22T18:37:51.7333333+00:00
John Jefferson Doyon 80,130 Reputation points Independent Advisor
2 answers

printer is offline, how do i get it online

printer is offline, how do i get it online? I cant figure how to print from my laptop. has been working with no issues before today

Windows for home | Windows 11 | Devices and drivers
asked 2025-10-22T16:40:45.5933333+00:00
John Hartmann 0 Reputation points
answered 2025-10-22T18:37:25.02+00:00
Horace Wiggins 520 Reputation points
1 answer

New outlook is not receiveing new emails. How can I fix it?

I want to revert to old Outlook but it wont happen for me. New outlook is not receiving new emails on my desktop. I receive them on phone and laptop. How do i fix it?

Outlook | Windows | New Outlook for Windows | For home
asked 2025-10-22T13:57:04.3766667+00:00
Stuart Watkin 5 Reputation points
edited a comment 2025-10-22T18:34:39.5733333+00:00
Patrick Welch 0 Reputation points
1 answer

Cannot install Visio 2024 Professionl in my PC

I am unable to download and install Visio 2024 Professional, which I redeemed as part of my Visual Studio license. I have the product key as well. How do I install it my Laptop

Windows for home | Windows 11 | Install and upgrade
asked 2025-08-11T04:26:09.7466667+00:00
Vimal Ghosh 0 Reputation points
commented 2025-10-22T18:32:57.1533333+00:00
Isaac Smith 66 Reputation points
1 answer

Restore permanently deleted photos and videos from onedrive on my Android

A fraud got into my microsoft account and deleted all my data including all my gallery which was linked with my onedrive which the fraud deleted too. I lost all my photos and videos... i wanted to know if there is anyway microsoft has like stored all the…

Microsoft 365 and Office | OneDrive | Other | Android
asked 2025-10-22T16:09:36.8966667+00:00
Arwen Rodriguez 0 Reputation points
answered 2025-10-22T18:32:14.0933333+00:00
Anonymous
2 answers

how i shut down laptop now

after dell software updating i could not shutdown the laptop

Windows for home | Other | Performance and system failures
asked 2025-10-21T19:08:51.05+00:00
Arumugam Murugan 0 Reputation points
answered 2025-10-22T18:31:12.4333333+00:00
John Jefferson Doyon 80,130 Reputation points Independent Advisor
1 answer

How to fix mistaken setup from pop3 to imap?

Changing Classic Outlook I set up incoming server as pop3 and now I can't change it to imap, how can I fix this?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-10-22T17:43:41.8433333+00:00
James R Bertrand 0 Reputation points
answered 2025-10-22T18:30:36.5933333+00:00
Kimberly Olaño 23,575 Reputation points
0 answers

I am Owner of a SharePoint site but can't upload new files to a document folder I created

I am co-owner of a SharePoint site with full control of memberships, but I can't upload new files to a document folder that I created in that site.

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2025-10-22T18:20:45.5433333+00:00
commented 2025-10-22T18:28:14.78+00:00
1 answer

unable to logout from the family safety account

mistakenly i have logged in family safety account and now i am unable to use my laptop and use the google account both accounts are logged in via email id ******@gmail.com and mobile no- +919821986398

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2025-10-22T17:53:51.1233333+00:00
VIVEK RAWAL 0 Reputation points
answered 2025-10-22T18:27:20.92+00:00
Anonymous
3 answers

GSA connecting but no data

Through Microsoft's GSA, I am trying to share SMB shares over port 445 TCP. Looking into connection logs, I am seeing many connections like this from the user’s connection attempts: Action: Allow, Send: 0, Recv: 0, Transactions: 1 And when digging into…

Windows for business | Windows 365 Enterprise
asked 2025-10-20T19:00:58.45+00:00
Admin Jake 0 Reputation points
answered 2025-10-22T18:26:59.7266667+00:00
VPHAN 41,830 Reputation points Independent Advisor
2 answers

Personal 365 sent me to you. Cannot open documents with 365 on my computer

Personal 365 sent me to you. Cannot open documents with 365 on my computer. I was charged the 99 dollars back on September 13

Microsoft 365 and Office | Other
asked 2025-10-22T17:17:55.1366667+00:00
Michael Carroll 0 Reputation points
answered 2025-10-22T18:24:57.15+00:00
John Jefferson Doyon 80,130 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Installing KB5065428 breaks Smart Card authentication to the 2019 domain controller

Once the patch is installed the server is no longer able to validate the certificates on the CAC cards. This might have to do something with changes to the CRL. We are currently using cached CRL's since this is a fairly closed network. Once the patch is…

Windows for business | Windows Server | Performance | Other
asked 2025-09-25T15:00:05.4266667+00:00
Dennis Wick 25 Reputation points
commented 2025-10-22T18:24:43.6533333+00:00
Kirby, Joshua 0 Reputation points