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MS365 token redeemed but not assigned correctly on my account

I bought redeem code for Microsoft 365 Personal, as I do every year. I manage to redeem the code as always, but this year even tho the token seems redeem and shows it's redeem on my account my MS365 subscription is not extended. Contacted Support, spent…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2025-10-22T12:31:52.5433333+00:00
Tomasz Richert 0 Reputation points
answered 2025-10-22T13:40:51.7633333+00:00
Tomasz Richert 0 Reputation points
1 answer

how to check a phone rep is legit microsoft rep

Again is [name] employee #XXXXXXX legit? And is she working on case #XXXXXXX

Windows for home | Other | Security and privacy
asked 2025-10-21T23:00:38.2633333+00:00
Andrew Saddlemire 0 Reputation points
edited an answer 2025-10-22T13:39:42.27+00:00
Lychee-Ng 24,300 Reputation points Microsoft External Staff Moderator
3 answers

My son can't log in to Minecraft

My son recently upgraded his computer, and now he can't log in to his Minecraft account. He now has to log in to Microsoft first, and we end up getting to a point where we are asked for a PIN to continue. We don't have a PIN, and can't set one up (I…

Windows for home | Windows 10 | Gaming
asked 2025-10-20T20:28:58.8733333+00:00
Jordan Cox 0 Reputation points
answered 2025-10-22T13:39:24.4433333+00:00
JANSHER LIWAG 8,940 Reputation points Independent Advisor
1 answer

Unable to Cancel Subscription – Authenticator App Not Working

Hello Microsoft, I’m trying to cancel my Microsoft subscription, but I’m being asked to sign in to the account that currently holds the subscription. Unfortunately, I’m unable to log in because my Microsoft Authenticator app isn’t working, and I can’t…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-10-22T12:34:55.4366667+00:00
Kaustubh Ramekar 0 Reputation points
answered 2025-10-22T13:38:54.5566667+00:00
IGYQ 20,930 Reputation points Independent Advisor
1 answer

Locked out of my hotmail after being overseas and recovery form won't work

Locked out of my hotmail after being overseas and recovery form won't work, I've tried it numerous times. Impossible to get MS support on the phone or a live chat agent. I sent an email and was told to just keep trying recovery persistently but I've…

Outlook | MacOS | New Outlook for Mac | For home
asked 2025-10-22T12:35:57.9566667+00:00
Kyle Kelbert 0 Reputation points
edited an answer 2025-10-22T13:38:15.0933333+00:00
Anonymous
1 answer

how to fix when xps writer fails to install in windows 11

Quickbooks requires the xps and pdf drivers in order to print reports. for some reason, these 2 options will not install and i get errors everytime i try to install them and the operation is cancelled.

Windows for business | Windows 365 Business
asked 2025-10-22T12:32:38.57+00:00
Dan Grinestaff 0 Reputation points
answered 2025-10-22T13:34:41.55+00:00
Chen Tran 12,510 Reputation points Independent Advisor
1 answer

Cooking game" Cooking Fever orer for Gem have not been downloaded

I paid for Gem for the game cooking fever on the following date : Sept 18, 2025. $26,74 also on October 21 for $26,74 My Gems have been downloaded to my game

Windows for home | Windows 11 | Gaming
asked 2025-10-22T12:32:54.69+00:00
Joyce Williams 0 Reputation points
answered 2025-10-22T13:33:11.89+00:00
paulr0511 46,920 Reputation points Independent Advisor
3 answers

hoe kan ik items inde map BEWAREN VAN TELFORT ZICHTBAAR MAKEN IN OUTLOOK

sinds ik de nieuwe versie van OUTLOOK heb kan ik de inhoud van mappen in Telfort niet meer zien. De map BEWAREN bevat 15 items, hoe kan ik die te zien krijgen en/of verplaatsen naar b.v. gmail

Outlook | Web | Outlook.com | Email
asked 2025-10-21T15:24:08.39+00:00
Marianna Matheeuwissen 0 Reputation points
answered 2025-10-22T13:33:03.23+00:00
Edward Schlobohm01 10,195 Reputation points Independent Advisor
1 answer

Microsoft Form Embedded in PowerPoint Slide Not Loading

Hello, I am experiencing an issue with a Microsoft Form that I have embedded in a PowerPoint slide. The form keeps loading indefinitely and does not display the content. Here are the steps I have already taken to try and resolve the issue: Checked my…

Microsoft 365 and Office | Microsoft Forms | For home
asked 2025-10-22T10:46:16.81+00:00
Max 10 Reputation points
answered 2025-10-22T13:33:02.3133333+00:00
JC 8,235 Reputation points Independent Advisor
1 answer

One click folder archive keeps happening.

The first folder I click on in outlook will sometimes just look like it is deleting everything, after regaining consciousness again I find that it moved to archive - folders are set to not archive, account settings are set to not archive. This is very…

Microsoft 365 and Office | Other
asked 2025-10-22T12:47:50.89+00:00
Jerry SCHROEDER 0 Reputation points
answered 2025-10-22T13:32:44.6933333+00:00
Harold Milan 17,545 Reputation points Independent Advisor
1 answer

Are there acutally problems with IMAP and Providers?

Hi everyone, I’m located in Germany and I’m using a T-Online (Telekom.de) email account in the new Outlook Everything worked perfectly until this morning (around 8 AM local time), suddenly, Outlook stopped receiving new IMAP emails. No error message…

Outlook | Windows | New Outlook for Windows | For home
asked 2025-10-22T10:30:21.15+00:00
Aleksej 0 Reputation points
commented 2025-10-22T13:32:34.9333333+00:00
Aleksej 0 Reputation points
1 answer

I want to transfer my subscription Office 365 to a new computer.

I want to transfer my Office 365 subscription to a new computer. I cannot see a product key for my annual subscription. Just an order number. Do I need a product key to transfer my Office 365 to a new computer?

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2025-10-22T13:16:35.4533333+00:00
Karl Fehrenbach 0 Reputation points
answered 2025-10-22T13:32:09.56+00:00
Stefan Blom 346.1K Reputation points MVP Volunteer Moderator
1 answer

Assistance with locked account

I have a desktop computer that I am trying to access as an administrator. I am unable to log in the Microsoft account. The computer was previously used for my husband's business. My husband has passed away and I no longer have access to the recovery…

Windows for home | Other | Security and privacy
asked 2025-10-21T16:57:10.1233333+00:00
Amber Markray 0 Reputation points
commented 2025-10-22T13:27:36.8966667+00:00
Amber Markray 0 Reputation points
4 answers One of the answers was accepted by the question author.

How do I change settings so I don't start Teams calls on mute (hearing and speaking are muted).

Starting about 2 weeks ago, all of my teams meetings start on mute. I have to click on it and select "Turn audio on" every time I join a meeting now. Previously, my microphone would be on mute, but I could still hear people speaking, not I…

Microsoft Teams | Microsoft Teams for business | Other
asked 2024-02-20T22:36:11.6633333+00:00
Heffran, Chris 60 Reputation points
commented 2025-10-22T13:26:55.4866667+00:00
Montgomery, Kirk 0 Reputation points
1 answer

Unable to enroll device in Azure ad using provisioning package

Hi I have created one provisioning package using WCD to enroll device using Bulk enrollment method in our production environment. Where MFA is enabled. The token was successfully generated and provisioning package was successfully applied too. However,…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Intune | Other
asked 2023-02-26T12:11:33.71+00:00
Ritesh Sharma 371 Reputation points
commented 2025-10-22T13:26:19.49+00:00
Tom 0 Reputation points
1 answer

Failure in Assigning a Letter to an External Hard drive

My external hard drive is "online" but has no letter assigned to it so I can't find it in Explorer. I tried to assign one and tried various letters. Each time I clicked on a letter, and then click save, nothing happens. Is there something…

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-10-22T08:02:02.72+00:00
Shannon Bradshaw 0 Reputation points
edited an answer 2025-10-22T13:25:15.92+00:00
DaveM121 907.3K Reputation points Independent Advisor
0 answers

Problem with Microsoft Training Videos not playing.

I've been trying to access Microsoft 365 training videos, and none of them play, keep getting "Playback Error" Tried on 2 x PC's and 1 x Android phone, no joy. Link to one of the pages where videos do not work, but it's not limited to that…

Community Center | Not monitored
asked 2025-04-10T20:09:13.5+00:00
David Giffney 10 Reputation points
edited a comment 2025-10-22T13:23:24.28+00:00
Robert Michael Lisak 0 Reputation points
1 answer

How to install game pass game in another windows

My windows crupted and install new windows How to install game pass game in another windows

Windows for home | Other | Gaming
asked 2025-10-22T10:57:16.9766667+00:00
milad h 0 Reputation points
answered 2025-10-22T13:23:03.7633333+00:00
Arlene D 36,130 Reputation points Independent Advisor
1 answer

Authenticationsprobleme Outlook Einrichtung mit neuem Gerät

Hallo! Ich habe ein Problem mit der Einrichtunh von meinem IMAP Konto in Outlook auf meinem Android Smartphone.... Nach start der Anmeldunh kommt eine Authentifizierungs ladebalker, welcher abbricht und seit fast einer Woche sagt versuchen sie es später…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-10-22T12:25:43.9666667+00:00
Aaron 0 Reputation points
edited an answer 2025-10-22T13:22:20.8866667+00:00
Edward Schlobohm01 10,195 Reputation points Independent Advisor
2 answers

I cleared my MS-102 exam but certificate is not reflecting yet in learning portal.

Hello Team, I had cleared my MS-102 exam with passing marks and its been 2 days the certificate is not reflecting yet in learning portal under my profile. Its just showing as "passed" but not active. Do i need to wait more ? any idea. Thank…

Community Center | Not monitored
asked 2025-10-21T05:56:02.1033333+00:00
Asif Ali 0 Reputation points
commented 2025-10-22T13:20:28.23+00:00
Asif Ali 0 Reputation points