Does the Microsoft Teams Phone system's queue capacity (the maximum number of calls allowed to wait in the queue at a given time) depend on the number of SIP channels provided by the SIP trunk provider?
For example, if we have 120 SIP channels and 20 agents are actively on calls, would this mean a maximum of 100 calls can wait in the queue? I believe whether a call is waiting in queue or actively connected with an agent, it will occupy a SIP channel…
What is <portal> in Get Cube of PowerBI Rest API endpoint?
I would like to get call details using PowerBI REST API as per the document available here. As per that I am trying the first method "Get Cube", however, the document doesn't mention any example on how to call it. Further, the URL provided here…
APIs for MS Team Phone
Hi All We want to do feasibility check, if we can use MS Teams Phone as dialer from Salesforce CRM e.g. We have a contact record in salesforce. There is a Contact number field on this record and beside the field we have button, when clicked, it should…
Microsoft Teams chat sending File Failed
Hi We can't send the file and message on microsoft teams chat file but it work one by one. why we can't send in group chat? It shows like that image.
Poly CCX505
I connected one of these to Teams but it shows as a SIP device rather than a Teams phone. Which is important because we can not control the firmware version of SIP devices from Teams admin, unless I am missing something, but we can with Teams phones,…
Unhautorized Client cuando intento iniciar sesión en Teams en Android
No me deja iniciar sesión con mi correo de empresa en la aplicación Microsoft Teams desde Android. Me sale el siguiente error: unauthorized_client: The client does not exists or is not enabled for consumers. If you are the application developer,…
Unable to create Caller ID Policy with Resource account
Hello wondering if someone in the Microsoft community can help us. We are trying to create a new Caller ID policy with a resource account in Teams Admin Centre/Teams powershell. We have tried various different options and still getting the same error…
How to fix outgoing calls from teams phone number from showing as Spam
I have an end user that is reporting that her clients are saying that when she calls from her teams phone number that the call shows up as Spam. Is there a way to get this fixed?
POLYCOM CCX 500 and Teams issues when using USB connection
Anyone have a solution to using a desk phone with Teams for users that want to dial from computer and use a handset? Hardware: Polycom CCX 500 Issue: When a user dials from computer or picks up from computer it successfully goes to the desk phone's…
locating my phone
i can i find my ihpone it was connceted to my pc
What all other plans or licenses are available which will allow us to call domestic and international numbers/locations without using M365 E5 license? As we don't want to upgrade all users to E5 and then assign Teams domestic and international calling pl
What all other plans or licenses are available which will allow us to call domestic and international numbers/locations without using M365 E5 license? As we don't want to upgrade all users to E5 and then assign Teams domestic and international calling…
Teams Voice - Client wants outbound Caller ID to show the published numbers that are owned by the local LEC
Teams Voice - Client wants outbound Caller ID to show the published numbers that are owned by the local LEC. These three published numbers can only be remote call forwarded to the Teams Voice Auto Attendant. But the customer wants all outbound calls to…
Phone Link WIndows 11
Hi! I am using the Phone Link app for Windows 11 on my PC. It works very well. The problem is that my phone keeps notifying me that the connection is OK. It says "Your devices are connected". The notifications come about 4-5 times per hour and…
Screen Share not working with Azure Communication Android SDK
I'm implementing Communication SDK into the Android app. And Calling is working fine but I can't find any way to share my screen. I also tried to find it in docs but it's still not there. Is it possible to implement screen sharing with Azure…
Can i add over 250 peoples in teams chat group?
Dear Microsoft Supporter, I have one question for microsoft teams chat members adding. I can't add the over 250 members in teams chat group. How should i do? Our organization has more 250 membres so we need to add more members. I send the Request message…
Why do MS teams now show new messages on the top?
Hi Why we see the MS new message at the top of general post? Normally, we see the new post at the bottom of post and it's ok for us. Most of us hate seeing the new messages on the top instead of the bottom. Pls see the photo attachment that is non…
Is there a way to bulk release Operator Connect numbers within Teams Admin Center?
My question here is simple, Is there a way to bulk release Operator Connect numbers within Teams Admin Center, or Powershell? Currently you have to release numbers one by one by entering the one time 6 digit passcode, which is very time consuming.
Error al logarme en teams
Al intentar logarme aparece este error: unauthorized_client: The client does not exist or is not enabled for consumers. If you are the application developer, configure a new application through the App Registrations in the Azure Portal at…
Disable Microsoft Teams Group Creation
Hi,We can't close/disable create team group in microsoft teams. For the last time we can disable creation group with window powershell in teams. Now, we can't. We made the same process the previous time but it doesn't work. When we need to open/enable…
How to get the Microsoft Teams mobile iPhone app to show caller id names for incoming calls from my Outlook contacts directory?
I have a large Outlook contact directory. For the Teams desktop app, it syncs with my Outlook directory and thus properly displays the name of the caller from that directory. The same cannot be said for the Teams mobile app. The app does apparently sync…