Teams Voice differentiate internal vs external call and route accordingly using a SIP gateway & registered devices
Following up on this link, I'm looking to engineer this solution for our corporate executive team. Can this solution be achieved if a SIP gateway was configured in the TAC and register physical devices to it? Then using a voice routing policy, route…
Teams outbound phone call shows up as spam on receiver's line
Teams outbound phone call shows up as spam on receiver's line
Teams Calls disconnect upon answering
Hello Please i need your help on this issue. For the last 3 days we have had dozens of Teams calls that disconnect the moment we answer them. The calls are not from the same number and when called back, We almost always get a pop-up message that the line…
you are not setup to use this calling feature
when dialing out I get an error stating "you are not setup to use this calling feature". I have a pay as you go calling plan and the Teams Essentials with Phone license. A phone number with emergency calling configured is also assigned to the…
How do i enrol my mobile device for accessing my work team
How do i enrol my mobile device for accessing my work team Currently it not allowing me to do the same
How to use authenticator on new phone when all data removed from old phone?
I recently got a new phone and wiped out all the data from my old phone. I try to open my email on my new phone but the authenticator app doesn’t work. Is there any way that I can fix this?
My Phone is not accepting
My phone is not accepting emails. Can you people guide what to do?
Q.850, cause=79 Transport profile not recognized
The issue is, when a call is routed though SBC to teams, Microsoft is replying with an error message (which is seen on my SBC) as below: (Error screenshot attached.). I have also attached a reference screenshot of my transport TLS settings with sensitive…
Search for Teams Resource Account in New Teams
Scenario We use MS Teams and Landis Contact Center as a call center solution. Our end users need the ability to transfer calls to different Landis Contact Center call queues. To do this they search for the Teams Resource account associated with the…
Microsoft Teams chat
Hello, I have one question for you. I don't know that is work or not But i just want to know. Now we created the teams chat group and add the all office department members for IT Help Desk issues. At that time, one of member from marketing dept(eg:) send…
Não consigo acesso ao Teams pelo smartphone
Nao consigo acessar o teams somente pelo celular. ja verifiquei com o departamento de t.i. da empresa foi feito reset e reinstalado e mesmo assim não consigo logar. Pelo app no computador logo normalmente somente pelo celular não consigo
Generating a wildcard certificate for direct routing used in an SBC
Greetings community, I have successfully set up an SBC to manage incoming and outgoing calls with Microsoft Teams using a single domain certificate. SIP options are functional, and calls proceed smoothly. However, I'm facing a challenge when attempting…
Microsoft's relationship with GoDaddy has put our nonprofit in email authentication limbo. How can management resolve this?
I can't be the only nonprofit rep that is having this problem with Microsoft Tech for Social Good. I asked to be transferred to Microsoft to set up the free accounts. Instead, I was told to wait two days before anyone at Microsoft responded.
Does the Microsoft Teams Phone system's queue capacity (the maximum number of calls allowed to wait in the queue at a given time) depend on the number of SIP channels provided by the SIP trunk provider?
For example, if we have 120 SIP channels and 20 agents are actively on calls, would this mean a maximum of 100 calls can wait in the queue? I believe whether a call is waiting in queue or actively connected with an agent, it will occupy a SIP channel…
What is <portal> in Get Cube of PowerBI Rest API endpoint?
I would like to get call details using PowerBI REST API as per the document available here. As per that I am trying the first method "Get Cube", however, the document doesn't mention any example on how to call it. Further, the URL provided here…
APIs for MS Team Phone
Hi All We want to do feasibility check, if we can use MS Teams Phone as dialer from Salesforce CRM e.g. We have a contact record in salesforce. There is a Contact number field on this record and beside the field we have button, when clicked, it should…
Microsoft Teams chat sending File Failed
Hi We can't send the file and message on microsoft teams chat file but it work one by one. why we can't send in group chat? It shows like that image.
Poly CCX505
I connected one of these to Teams but it shows as a SIP device rather than a Teams phone. Which is important because we can not control the firmware version of SIP devices from Teams admin, unless I am missing something, but we can with Teams phones,…
Unhautorized Client cuando intento iniciar sesión en Teams en Android
No me deja iniciar sesión con mi correo de empresa en la aplicación Microsoft Teams desde Android. Me sale el siguiente error: unauthorized_client: The client does not exists or is not enabled for consumers. If you are the application developer,…
Unable to create Caller ID Policy with Resource account
Hello wondering if someone in the Microsoft community can help us. We are trying to create a new Caller ID policy with a resource account in Teams Admin Centre/Teams powershell. We have tried various different options and still getting the same error…