1,208 questions
Hello @Blake Mills,
Please try following and let us know if it works:
- Try to download and run troubleshooter tool, select Uninstalling, check if any installed runtime lists there, try to uninstall it, and then reinstall the new runtime.
- If troubleshooter tool doesn’t work, try suggestions shared by Brynne Stevens here: Incapable of uninstalling or repairing C++ redistributables.
- @RLWA32 shared another suggestion here, you can have a try. Download and install Windows 7.1 SDK. Search Registry Editor in Windows Search box and open it as admin, expand the directory:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
. You should check the GUIDs one by one, focus on theDisplayName
and find the corresponding runtime or redistributable package, for exampleSearch CMD in Windows Search box and run it as admin. Run following command:
"C:\Program Files\Microsoft SDKs\Windows\v7.1\Bin\MsiZap.Exe" T {ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}
Kindly note, the command format is like
Path_To_MsiZap.exe T {GUID}
, do not use the same command which I shared above, it's just an example. You should replace theGUID
with the correct GUID that you find on your machine. Since it's about modifying Registry, I strongly suggest you backup the Registry before you remove anything.
Have a nice day.
Sincerely,
Tianyu
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