How do I find out if I need to keep my Microsoft Entra ID tenant and therefore make a purchase?

Question

I have received an email asking me to complete a purchase by June 6 to keep my account active. The full text of the message is this:

You are receiving this email because your associated Microsoft Entra ID tenant (tenant ID 1468b20c-2c72-47c1-a8ed-38b848aa977e) has been inactive for more than 200 days. Required action: To continue using your tenant, make a purchase before June 6, 2025. If you don’t make a purchase before this date, your next purchase with Microsoft will require a new Microsoft Entra ID tenant to continue using Microsoft services.

and then a link to make a purchase.

Answer 1

Hello @Jessica M

The email you received from Microsoft indicates that your Microsoft Entra ID tenant has been inactive for over 200 days. This is a reminder to take action regarding your tenant's inactivity.

To avoid any service disruptions, it's recommended that you make a purchase or renew your existing subscriptions before the deadline of June 06, 2025. This will ensure that your tenant remains active.

For clarification regarding the Entra ID tenant, a Microsoft Entra tenant provides identity and access management (IAM) capabilities for the applications and resources used by your organization. An identity represents a directory object that can be authenticated and authorized to access resources. These identity objects include human identities (such as students and teachers) as well as non-human identities like classroom and student devices, applications, and service principals.

The Microsoft Entra tenant serves as an identity security boundary under the control of your organization’s IT department. Within this boundary, the administration of objects (such as user objects) and the configuration of tenant-wide settings are managed by your IT administrators.

If you're already using services like Microsoft 365, Office 365, Azure, or Dynamics CRM Online, your tenant is automatically a Microsoft Entra tenant. You can start managing access to your integrated cloud apps right away. For additional information refer these documents:

https://learn.microsoft.com/en-us/entra/fundamentals/whatis https://learn.microsoft.com/en-us/microsoft-365/education/deploy/intro-azure-active-directory#what-is-a-microsoft-entra-tenant

Refer Similar Q&A Post: https://learn.microsoft.com/en-us/answers/questions/2118130/action-required-make-a-purchase-by-december-19-202

Please note that this email does not affect your data or accounts.

I hope this clarifies things.

Answer 2

Hello @Jessica M,

Regarding to your issue, please log in to the Microsoft Entra Admin Center using an admin account for the tenant and check if:

• Users: Are there any active users?
• Groups: Are there any groups configured?
• Apps: Are there any enterprise or registered applications?
• Devices: Are any devices joined or registered?
• Conditional Access Policies: Are any policies configured?
• External Identities: Are you collaborating with external users?
• Linked services: Are you using the tenant for any essential services (Microsoft 365, Azure subscriptions, Power BI, third party apps,...)?

Then log in to Microsoft 365 Admin Center > Billing > Your product and check if there's any existing license tied to the tenant or not.

If the tenant is still active and in use, I would suggest you to keep the tenant and make a purchase. Otherwise, you can ignore the email and let the tenant expire.

Hope this answer is helpful, please reach out should you have any further questions. Once the issue has been resolved, kindly revisit and click "Accept Answer" as your response is crucial to other members. Thank you and have a nice day!