Restrict users from downloading/saving data to local storage

Question

Restrict users from downloading/saving data to local storage

Madhireddy Anil Kumar Reddy 0

Scenario:

Anil is a X-Company user using his windows personal laptop for company's work.

Currently, he can open, edit, download, save a copy and Export of an EXCEL file from X-Company's OneDrive to any location using his desktop EXCEL client.

X-Company wants to restrict Anil from download, save a copy and Export when this file gets save/downloaded to a location other than the X-Company's OneDrive itself.

Any 'save as'., where Anil saves the new version in the X-Company's OneDrive should still be allowed. Likewise, for SharePoint.

For example: restricting from saving to local storage of personal laptop also and to online location like Dropbox account, etc.

Please let us know if you have any solutions for this (Similarly for word, PPT also). ================================================================= We've a temporary work around by limiting access to use browser but we don't want to limit the access to use desktop clients. Also, labelling the files and file restrictions before sharing is also not an option for us.

1 answer

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Answer 1

Camila Th 1,840 Microsoft External Staff Moderator

Hi @Madhireddy Anil Kumar Reddy

Thank you for sharing your issue on Microsoft Q&A forum.

Based on your inquiry, we understand that you have requested a permission for a specific user in your tenant with limited actions.

According to your issue, that configuring and restricting user actions as requested may involve sensitivity labels function in Microsoft Purview which we lack of detailed system needed to troubleshoot this effectively , I suggest you raise a support ticket from the Microsoft 365 admin center, where the related team can perform a remote session to investigate the situation, verify the backend configurations, and run any necessary synchronization tools to resolve the problem.

If the issue requires further attention, they can escalate it to a specialized team for deeper analysis.

Reference: Get support - Microsoft 365 admin | Microsoft Learn

Note: To create a support ticket, you need to have Microsoft 365 admin privileges and if you aren’t admin of your organization, please contact the admin of creating a new ticket.

Apologies for redirecting you to the related development team support as the moderators in this community have limited resources to check the backend information, and to get the fast and better assistance we requested for it.

Appreciate your patience and understanding. Have a great day!!

We hope this information is helpful.

If you need further assistance, please let us know.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Camila Th 1,840 Reputation points Microsoft External Staff Moderator

2025-05-30T10:03:31.5466667+00:00

Hi @Madhireddy Anil Kumar Reddy

May I know if you have got any chance to check my answer? I am glad to help if you have any other questions.

If you think my reply is helpful to you, please remember to mark it as an answer.

Warm thanks.
TiNo-T 1,430 Reputation points Microsoft External Staff Moderator

2025-06-02T10:09:19.24+00:00

Hi Madhireddy Anil Kumar Reddy,

It has been a while and I am writing to see how things are going with this issue.

Have you had a chance to check and test with the replies provided?

Any update would be appreciated.

If you think my reply is helpful to you, please remember to mark it as an answer.
Madhireddy Anil Kumar Reddy 0 Reputation points

2025-06-02T10:14:34.4466667+00:00

No @TiNo-T

I haven't found any helpful suggestions from Microsoft. Everyone's saying it's not possible.
Jack-Bu 2,220 Reputation points Microsoft External Staff Moderator

2025-06-03T08:53:58.5166667+00:00
Hi @Madhireddy Anil Kumar Reddy

We sincerely apologize for not being able to fully resolve your issue.

As forum moderators, we don’t have access to the detailed system needed to troubleshoot this effectively due to privacy and security constraints. However, we could recommend you an alternative solution that you can block user access to One Drive/SharePoint Online or M365 apps from external IP address by conditional access. This configuration might help you prevent specific user from accessing Microsoft 365 apps outside your tenant's IP range, and in my perspective, it could help you control user access within your company's scope.

Otherwise, I recommend you raising a support ticket directly through the Microsoft 365 Admin Center. This will connect you with Microsoft’s technical team, who can provide a more direct and effective solution for setting Conditional Access properly.

Submit a Service Request: The Global Admin should create a service request with Microsoft support to get advanced technical assistance and diagnostics. For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin | Microsoft Learn.

Find Your Microsoft 365 Admin: If you’re unsure who the Global Admin is within your organization, you can find guidance on locating them here: How do I find my Microsoft 365 admin? - Microsoft Support

Call Microsoft Support: For additional assistance, use this link to find the appropriate contact number: Customer service phone numbers - Microsoft Support

Contact a Reseller (if applicable): If your Office 365 subscriptions are managed through a federated partner or reseller and the Global Admin cannot open a service request, they should contact the reseller’s support provider. The reseller can assist with initiating the request and coordinating with the Office 365 support team.

We hope this information is helpful and appreciate your understanding.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If there is any update or additional concerns about this answer, please feel free to let me know by post a "Comment". I will continue to assist you.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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Restrict users from downloading/saving data to local storage

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