Installing Word Basic

Question

I have purchased Word Basic but you failed to provide with means to install it

Answer 1

Hello

Microsoft doesn't have a product/subscription called Word Basic. Could you possibly mean Microsoft 365 Basic?

Go to your account https://account.live.com >subscriptions, verify the exact name of the plan you signed up for. If it is indeed Microsoft 365 Basic, it doesn't come with desktop version of office apps. It is only for 100GB of OneDrive storage. If you need to use Word, you will have to use the web version which is free via www.office.com > Apps.

Answer 2

Word cannot be purchased or installed as “Word Basic.” The Microsoft 365 Basic subscription does not include installable desktop Office apps such as Word; it only provides OneDrive storage and access to the free web and mobile versions of Office apps.

To use Word on a Windows PC, an eligible product is required, such as:

• Microsoft 365 Personal or Family (includes installable Word, Excel, PowerPoint, etc.), or
• A perpetual license like Office Home & Student 2021 or a standalone Word license.

If a qualifying Office/Word product has been purchased:

1. Go to the Services & subscriptions page for the Microsoft account used to buy it.
2. Locate the Office or Word product.
3. Select the Install option and run the downloaded installer.

If only Microsoft 365 Basic is present, installable Word is not included. In that case, either:

• Use Word on the web via a browser, or
• Upgrade to Microsoft 365 Personal/Family or another plan that includes desktop apps.

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References:

• No license associated with my email account - Microsoft Q&A
• I am unable to open and create documents - Microsoft Q&A
• Find and install your Microsoft downloads from Microsoft Store
• Troubleshoot installing Office
• Download and install or reinstall Office 2021, Office 2019, or Office 2016

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