Share via

How to fix Microsoft Edge's new tab Video Background autoplay not playing problem?

ItsLucky 2490 100 Reputation points
2023-08-30T09:42:15.23+00:00

My background video stopped playing automatically recently, even when the animation option of windows switched on. However, any other windows animations work just fine. Quite bizarre. I am using Windows 10. How can I solve it ? Help me out please

Microsoft Edge
Microsoft Edge
A Microsoft cross-platform web browser that provides privacy, learning, and accessibility tools.
2,236 questions
Accepted answer
  1. ShiJieLi-MSFT 8,731 Reputation points Microsoft Vendor
    2023-08-31T05:54:13.5266667+00:00

    Hi @ItsLucky 2490 ,

    I can replicate this issue here. I have tried allowing autoplay at edge://settings/content/mediaAutoplay (You may have a check, too), but it seems to have no effect. I suggest sending feedback to the Dev Team by pressing Alt+Shift+I in Microsoft Edge to report this issue.

    As additional information, I don't think it is related to Microsoft Edge itself, but it is more likely to be an ntp.msn.com website issue. I tested on Edge 113, which was a release of 2 months ago, and I could still replicate this issue. But you can still send feedback inside Microsoft Edge.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Best Regards,

    Shijie Li

    7 people found this answer helpful.

5 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Elias Ågren 5 Reputation points
    2023-09-28T08:00:22.18+00:00

    Hey Anyone got this solved or is it still present ?

    1 person found this answer helpful.
  2. Elias Ågren 5 Reputation points
    2023-08-31T04:16:30.23+00:00

    Facing the same issue and i also reported it at feedback hub!

    what i did to try resolve it was a fresh install of windows

    reseting to default inside edge.. but non of them was working so i still have this problem my self!..

  3. Elias Ågren 5 Reputation points
    2023-09-07T11:55:43.0566667+00:00

    any fix yet or workaround? :)

    can it be due to what DNS provider i use that make this issue?

  4. Ruben Cobos 0 Reputation points
    2023-09-08T23:55:31.11+00:00

    I have the same problem. I noticed it started happening after running some antimalware programs. Maybe they edited some registry entries?