How to fix error code 80180014 when signing into my organization's email on my PC.

Question

I got this error message in the attached image while trying to log into my official email on my PC. What could be the problem and how can I solve it?

Answer 1

Hi @Okechukwu C B

Welcome to our forum!

Does this issue happen in Outlook desktop client?

80180014 Error codes are caused by an existing device enrollment restriction policy. You'll need to check and make sure that personally-owned devices are allowed for Windows (MDM) in the device enrollment restriction policy.

Please follow this solution mentioned in: Unblock Windows "Set up for work or school" enrollment.

Reference:

Error code: 80180014 - Microsoft Q&A

Fixing error 80180014 when connecting school account - Microsoft Q&A

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Answer 2

This has been resolved by our IT team.