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DirectX error while trying install game

Anonymous
2018-02-15T20:45:34+00:00

Hello

it has been a while that im trying to download the "Epic Launcher" to play Fortnite but when the im trying to install he launcher i get a message when it comes to the DirectX part (in the picture). i tried to contact with "Epic Games" but they said it is a problem in windows. so i came here to ask you please help me to solve this problem. im trying to solve this problem over 3 months. i have the lastest DirectX (in the picture). please help me what to do.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2018-04-04T18:24:54+00:00

    Hey, RanDaniel, 

    I had the same Problem. This msi Package try to install DirectX again. Windows 10 create an issue. 

    I had to disable the call to install DirectX in the msi File. 

    Here´s the Link for downloading my changed msi file

    https://www.dropbox.com/s/l4re3oubh2niwg0/EpicInstaller-7.7.0.msi?dl=0

    If you want to change it by yourself, download the "Advanced Installer"

    https://www.advancedinstaller.com/download.html

    and delete the Custom Action "InstallDirectX" unter "Custom Behavior - Custom Actions".

    That`s all!

    Have fun :)

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  2. Anonymous
    2018-02-15T20:56:43+00:00

    Try and run the update below for backwards compatibility for games that run in an older version of DirectX.

    Because I think that Fortnite uses DirectX 11.

    https://www.microsoft.com/en-us/download/detail...

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  3. Anonymous
    2018-02-15T20:59:04+00:00

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  4. Anonymous
    2018-06-04T11:13:21+00:00

    DUDE YOUR 2ND LINK WORKEEDDD thanxxxxxxxxxxxxxx!!!!

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  5. Anonymous
    2018-02-15T21:47:36+00:00

    Yeah i know.

    It is all the directx runtimes since 2010.

    Normally when you install this then older games don't have a problem working.

    Did this on my sons machine and he plays Fortnite in Windows 10.

    So I am hoping it will work for you too.

    If it doesn't then you will need to update your display driver card.

    What is the make and model of your PC?

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