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DirectX error while trying install game

Anonymous
2018-02-15T20:45:34+00:00

Hello

it has been a while that im trying to download the "Epic Launcher" to play Fortnite but when the im trying to install he launcher i get a message when it comes to the DirectX part (in the picture). i tried to contact with "Epic Games" but they said it is a problem in windows. so i came here to ask you please help me to solve this problem. im trying to solve this problem over 3 months. i have the lastest DirectX (in the picture). please help me what to do.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2018-02-15T21:47:36+00:00

    Yeah i know.

    It is all the directx runtimes since 2010.

    Normally when you install this then older games don't have a problem working.

    Did this on my sons machine and he plays Fortnite in Windows 10.

    So I am hoping it will work for you too.

    If it doesn't then you will need to update your display driver card.

    What is the make and model of your PC?

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  2. Anonymous
    2018-02-15T21:50:49+00:00

    so yeah still the problem not solved i checked again. and i have GTX 1060 with i5.

    anyway thank you so much for the help.

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  3. Anonymous
    2018-02-15T21:54:56+00:00

    OK let's try the driver route.

    Try these steps.

    Select the Start button, type Device Manager, and select it from the list of results.

    Expand Display Adapters then right-click (or tap and hold) it, and select Update Driver.

    Select Search automatically for updated driver software and follow the on-screen instructions to update the drivers.

    If no updates were found, then right-click on the mouse select Uninstall.

    Restart your PC and Windows will attempt to reinstall the driver.

    And if none of the above works then best to go to the vendors site and download the latest drivers for your device.

    Make sure to download the drivers for the system type of your machine.

    To find this out go search and type system.

    Look for the system type.

    It will either be 32bit or 64bit.

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  4. Anonymous
    2018-02-15T21:57:10+00:00

    And follow the solutions in this article as well.

    https://answers.unrealengine.com/questions/1815...

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  5. Anonymous
    2018-04-04T18:24:54+00:00

    Hey, RanDaniel, 

    I had the same Problem. This msi Package try to install DirectX again. Windows 10 create an issue. 

    I had to disable the call to install DirectX in the msi File. 

    Here´s the Link for downloading my changed msi file

    https://www.dropbox.com/s/l4re3oubh2niwg0/EpicInstaller-7.7.0.msi?dl=0

    If you want to change it by yourself, download the "Advanced Installer"

    https://www.advancedinstaller.com/download.html

    and delete the Custom Action "InstallDirectX" unter "Custom Behavior - Custom Actions".

    That`s all!

    Have fun :)

    19 people found this answer helpful.
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