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Hi Everyone,
I'm trying to install Visual Studio 2013. But when I tried to Install or Unistall. I see the message in the image attached.
I read that I needed to disable the Windows Defender and Firewall and I did, but the result is the same, I still cannot install or unistall the program.
Could you please help me with this issue. If someone need more information I can provide more
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 78%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Hello @Missael Jimenez,
Welcome to Microsoft Q&A forum.
Are you installing the ISO/DVD version of "VS Ultimate 2013 with Update 3"(if you are using a web installer, some packages may not be available anymore)?
By the way, the ISO/DVD version of VS 2013 can be downloaded here: Downloads(note: it’s available only for paid level subscription).
About uninstalling VS 2013, you may need to try to use this tool: VisualStudioUninstaller.
Best Regards,
Tianyu
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Hi Sr, good day.
I solve the issue installing the version with "update 5". Now I got another problem.
When I tried to login with my account. I got the following messasge
If you have any solution, could you please help me?
Hi @Missael Jimenez ,
This issue is related to TLS. I notice that you have solved it, happy to hear that.
By the way, here's another similar/same thread: Visual Studio 2013 Pro - The online service is not available.
Happy coding :)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 32%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
VS 2013 has been out of support for 5 years with extended support ending Apr of this year. If you get it to work at all you're lucky. MS is not ensuring backwards compatibility with VS 2013 for the online services anymore. Therefore you can expect that this, and other, features of VS 2013 simply aren't going to work anymore. In some cases there may be workarounds but most likely it simply won't work.
Is there a particular reason you need to use an unsupported version of VS? The recommended approach is to install VS 2022 and upgrade your projects. In most cases this may be as simple as letting VS do it for you but there are exceptions. Note that Community edition is free for personal, hobby use.
Thanks for all your comments, I solved the last issue following the steps in these foro: https://stackoverflow.com/questions/72031733/the-online-service-is-not-available-issue-in-visual-studio-professional-2013-w
Again I appreciate your time and your comments