Hi. I'm David, and I'm happy to help you.
To be able to assist you better, please clarify the following:
- Is the laptop currently able to connect to other Bluetooth devices, like a mouse or headphones?
- Does the speaker's name show up in the laptop's Bluetooth search list at all, or is the list completely blank?
- Has this speaker ever successfully played audio from this specific laptop before?
What is the model of your Lenovo laptop?
If you prefer, you can share a screenshot of your system information.
- Press "Windows + R", type
msinfo32and press Enter.
Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.
Looking forward to your reply.