Azure VPN Gateway
An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.
1,559 questions
Unable to connect VPN due to errors: getKeyChainSecret: Failed to retrieve KeyChain secret.
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SC
0
Reputation points
Unable to connect to VPN due to the following errors:
07/17/2024 11:59:20 Error getKeyChainSecret: Failed to retrieve KeyChain secret. Status code -25300
07/17/2024 11:59:20 Error handleAADClientAuthCachedUser: There is no last used account Username saved in KeyChain for VpnConnection: meeco-dev-vnet AAD Auth!
07/17/2024 11:59:20 Information sAcquireTokenInteractivelyNeeded: Account is not saved so interactive login will be needed.
07/17/2024 11:59:20 Error IsAcquireTokenInteractivelyNeeded: No AAD token acquired silently, Interactive login is required!
07/17/2024 11:59:20 Information removeClientAuthLoginCredentials: Using account: com.microsoft.AzureVpnMac
07/17/2024 11:59:20 Information getClientAuthLoginCredentials: Using account: com.microsoft.AzureVpnMac
07/17/2024 11:59:20 Error getKeyChainSecret: Failed to retrieve KeyChain secret. Status code -25300
Please note that I also tried the steps below but no luck fixing this issue:
- Remove Azure VPN client app
- Delete keychain related Azure VPN
- Reinstall Azure VPN client app
- Reinstall configuration and connect
Result: VPN remains disconnected Please note that the signin was successful. (Successfully received Microsoft entra credential token)
{count} votes
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KapilAnanth-MSFT 47,046 Reputation points Microsoft Employee2024-07-17T06:16:08.8066667+00:00 @SC ,
Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well.
This seems to be related to a bug from Apple side.
Could you please let me know the version of your macOS and the version of the Azure VPN client that you have installed?
- There is a new preview version of Azure VPN client that is available for testing from Apple side. Client version: 2.3.14 (Private build)
- Could you please try to use this version and let me know if it works? https://testflight.apple.com/join/cGUEoTXc
You can refer to this thread for more info : KeyChain Failed Mac for AzureVPN Client
NOTE: To join the Azure VPN Client beta, open the link on your iPhone, iPad, or Mac after you install TestFlight.
Regards,
Kapil
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SC 0 Reputation points
2024-07-18T23:32:20.2633333+00:00 Thank you for your response.
Please see the info requested below:
MacOS: 14.5 (23F79)
Azure VPN Client: 2.5.3Could you please try to use this version and let me know if it works? > https://testflight.apple.com/join/cGUEoTXc
I would need redemption code to test this. Is this something you could provide?
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KapilAnanth-MSFT 47,046 Reputation points Microsoft Employee
2024-07-19T09:54:25.75+00:00 @SC ,
Not sure what you mean by "redemption" code.
- From the docs, I see you can download the TestFlight app from : https://apps.apple.com/us/app/testflight/id899247664 for a macOs
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SC 0 Reputation points
2024-07-21T23:01:08.0533333+00:00 Hi Kapli,
Thank you for your response.
It seems you need invitation code to use it.
Please see the attached images.
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Muhammad Bilal 0 Reputation points2024-07-21T23:12:02.0633333+00:00 Hi,
I understand the frustration you're experiencing with the Azure VPN client. I faced a similar issue recently and tried the same steps you mentioned:
- Removed the Azure VPN client app
- Deleted the keychain related to Azure VPN
- Reinstalled the Azure VPN client app
- Reinstalled the configuration and attempted to connect
Despite these efforts, the VPN remained disconnected, even though the sign-in was successful, and I received the Microsoft Entra credential token.
Additionally, I'm working on a website called nomesfavoritos.com.br, where we offer a comprehensive list of baby names and name-related content. Our team is considering using Azure services to enhance scalability and management. Solving this VPN connectivity issue is crucial for us as it impacts our ability to maintain and update our services efficiently.
Has anyone found a solution or workaround for this issue? Any advice would be greatly appreciated.
Thank you!
Best regards,
Muhammad Bilal
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KapilAnanth-MSFT 47,046 Reputation points Microsoft Employee
2024-07-23T15:33:30.3266667+00:00 @SC , Muhammad Bilal ,
As next steps, please use Rosetta 2.
You can find more details at Azure VPN Client not working on MAC book 2023 M2
What is Rosetta?
Rosetta 2 enables a Mac with Apple silicon to use apps built for a Mac with an Intel processor. More details can be found here: If you need to install Rosetta on your Mac - Apple Support
Cheers,
Kapil
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