1,822,158 questions

Sort by: Updated
0 answers

Remove son from Family Group

Hi, I would like to remove my son from the microsoft family. Unfortunately, when I click "Manage consent" I cannot choose "Remove consent". Instead it takes me to an info page then below the box says "To manage restrictions for…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

238 questions
asked 2026-06-27T08:27:11.5166667+00:00
Sam A 0 Reputation points
2 answers

Hi microsoft

me too but my win 10 USB flashdrive is a problem but I have a stupid app in chrome is called Chromebook Recovery Utility that was STUPID IDEA I make the USB win 10 USB flash drive... I have an idea just copying the win 11 or 10... BUT I HAVE CRHOME OS…

Windows for home | Windows 11 | Install and upgrade
asked 2026-06-24T17:39:14.5333333+00:00
Matei Panaite 0 Reputation points
commented 2026-06-27T08:22:09.16+00:00
Matei Panaite 0 Reputation points
1 answer

message saying 'no audio device installed' on Acer

i'm unable to turn any sound on. My laptop is saying 'no audio device installed. i.m not sure what i need to download to get sound on my PC again. I haven't made any changes as far as i know and the sound worked until recently

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-27T07:48:19.8066667+00:00
jeanine moss 0 Reputation points
answered 2026-06-27T08:21:14.7066667+00:00
DaveM121 894.7K Reputation points Independent Advisor
2 answers

Urgent, Microsoft Learn Legal name update

do anyone know where can I contact Microsoft support to update my Microsoft Learn legal name?

Community Center | Not monitored
asked 2026-06-27T04:13:14.36+00:00
Zhen Lv 0 Reputation points
answered 2026-06-27T08:19:39.5066667+00:00
Julian Sharp 32,081 Reputation points
1 answer

access to microsoft autheticator

i cant access my corporate account as i dont have access to microsoft autheticator

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-27T07:48:51.0266667+00:00
José António Machoco 0 Reputation points
answered 2026-06-27T08:18:49.92+00:00
Rin-L 22,105 Reputation points Microsoft External Staff Moderator
1 answer

Is there a Desktop application for the Microsoft Authenticator app?

Hi, Currently, every time I log in to my work desktop remotely, I need to approve the sign-in by entering the 2-digit number displayed on my desktop into the Microsoft Authenticator app on my phone. I'm wondering if there's a desktop application…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-06-27T04:47:03.1166667+00:00
AKHIL K J 0 Reputation points
answered 2026-06-27T08:18:36.5433333+00:00
Julian Sharp 32,081 Reputation points
1 answer

microsoft forms

Hi, where can I find my saved microsoft forms? Thanks, Rob

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-06-27T07:44:25.44+00:00
Rob Picken [STAFF] 0 Reputation points
answered 2026-06-27T08:16:21.3633333+00:00
Rin-L 22,105 Reputation points Microsoft External Staff Moderator
1 answer

I have not passed the system test, and was not able to start the certification test. What to do now ?

I have not passed the system test, and was not able to start the certification test. What to do now ?

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-06-27T07:39:05.89+00:00
Ansari, Ainul 0 Reputation points
answered 2026-06-27T08:15:35.2166667+00:00
Julian Sharp 32,081 Reputation points
1 answer

Need to speed up logout from all devices

My account has been hacked and im getting spammed draft creations, its over 12,000 drafted emails; im trying to delete them all because its full of threats of the scammer/hacker saying he is gonna leak all my information online. I already changed my …

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-26T19:00:05.0866667+00:00
Omini Mega 0 Reputation points
answered 2026-06-27T08:15:24.3766667+00:00
Victor1-V 9,725 Reputation points Microsoft External Staff Moderator
1 answer

can not receive e-mails after being hacked

I attempted to download a hacker's e-mail and since then have been unable to receive e-mails on my outlook account.

Outlook | Web | Outlook.com | Email
asked 2026-06-26T13:37:52.0866667+00:00
Stanley Warchaizer 0 Reputation points
answered 2026-06-27T08:14:15.23+00:00
Chloe-V 8,850 Reputation points Microsoft External Staff Moderator
2 answers

Windows 11 File history is not working since upgrading from Windows 10

Hello: I've seen a discussion regarding the problem I'm having, but I was not able to fix it given the suggestions offered. I followed the steps to stop filehistory, but I am unable to delete C:\Users(Moderator note: PII…

Windows for home | Windows 11 | Recovery and backup
asked 2026-06-25T19:33:31.51+00:00
Robert Towner 0 Reputation points
commented 2026-06-27T08:13:07.97+00:00
Emma1-N 8,445 Reputation points Microsoft External Staff Moderator
0 answers

Task Manager shows -2147483247% CPU usage when opening the Performance tab

My system is running Windows 11 Pro for Workstations, build 26200.8655, with a 250K Plus CPU. When I open the Performance tab in Task Manager, there's a random chance (I’d estimate around 10%) that the CPU performance thumbnail on the left side turns…

Windows for business | Windows Client for IT Pros | Performance | Windows desktop and shell experience
asked 2026-06-27T08:13:00.34+00:00
Suchang Feng 0 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Teams iOS app fails to sign in with personal Microsoft account (Error 965yb – Access denied for the resource)

I’m unable to sign in to the Microsoft Teams iOS app using my personal Microsoft account (Gmail address, originally created from a Skype account). Expected behavior The Teams app should sign in successfully and display my chats. Actual behavior The…

Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
asked 2026-06-26T22:31:41.6333333+00:00
Andrii 0 Reputation points
accepted 2026-06-27T08:12:37.0666667+00:00
Andrii 0 Reputation points
0 answers

I want my Refund

Hello, I cancelled my Microsoft 365 Family subscription today. The cancellation page confirmed that I would receive a refund of €129. However, in my Microsoft account under Payments, the transaction now shows "Refund failed." I paid using iDEAL…

Microsoft 365 and Office | SharePoint | For education | Other
asked 2026-06-27T08:10:12.8633333+00:00
Priyamvada Shastri (student) 0 Reputation points
1 answer

Can't get authenticator to give code

I have an issue with a Microsoft Office 365 Business account and the help is just going around in circles. I known my account name and password no problem there but i can't get an code from the authenticator. I am the sole global admin for the account so…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-27T07:38:31.4833333+00:00
Simon Baynton 0 Reputation points
edited an answer 2026-06-27T08:09:31.3866667+00:00
Henry-N 14,980 Reputation points Microsoft External Staff Moderator
1 answer

Assistance Needed with Office 365 Installation on Windows 11 Home

Subject: Assistance Needed with Office 365 Installation on Windows 11 Home Dear Admin, I recently uninstalled an older version of Microsoft Office and attempted to install Office 365 on my Windows 11 Home system. However, the installation process was…

Microsoft 365 and Office | Other
asked 2026-06-27T07:33:59.3166667+00:00
Phạm Anh Lâm 0 Reputation points
answered 2026-06-27T08:08:04.17+00:00
DaveM121 894.7K Reputation points Independent Advisor
2 answers

Not loaded to game

Order Number: (Moderator note: PII removed) Order Number: (Moderator note: PII removed) Date purchased: June 22, 2026 - Not loaded to game Match Town Makeover. Give me items bought, or refund.

Windows for home | Other | Gaming
asked 2026-06-23T18:23:49.6933333+00:00
Thomas Pierce 0 Reputation points
commented 2026-06-27T08:06:58.0633333+00:00
Emma1-N 8,445 Reputation points Microsoft External Staff Moderator
1 answer

CH 341 install fail WIN 11

USB341 SER installation failed on Windows 11. The app installed from WCh shows as successful, but it does not appear in Device Manager > Ports.

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-22T16:43:17.83+00:00
Jim Hodge 40 Reputation points
commented 2026-06-27T08:05:39.0166667+00:00
Emma1-N 8,445 Reputation points Microsoft External Staff Moderator
1 answer

Bluetooth speaker setup as headphones

My Bluetooth speaker has been working for the past year and a half, now its suddenly being recognized and setup as headphones instead of speakers. Followed by this, now it doesn't want to output any sound at all, even though windows register the audio. I…

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-27T04:56:51.37+00:00
Diamond230280 0 Reputation points
answered 2026-06-27T08:02:58.9966667+00:00
Ferdinand Nanalig 31,045 Reputation points Independent Advisor
1 answer

I am not able to shrink volume of my C Drive even though alot of space is free

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-06-27T07:26:48.2033333+00:00
Thịnh Trần 0 Reputation points
answered 2026-06-27T08:02:33.7666667+00:00
DaveM121 894.7K Reputation points Independent Advisor