Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,109 questions
2 answers
Chat with live agent
i can't login on my personal mailadress, someone did hack me i need my mailadress asap
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-10-12T07:30:20.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 3%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
sena poyraz
0
Reputation points
edited an answer
2026-10-12T22:44:07.62+00:00
Hornblower409
16,660
Reputation points
2 answers
How to rent Microsoft 365 in Ecuador with a US credit card at our voting address in the USA
An 86 year old Vietnam Veteran's wife, a PhD in education, needs Microsoft 365 in our home in Ecuador. Microsoft says NO!!!
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,324 questions
asked
2026-10-11T11:54:23.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 50%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Jacqueline Zaleski Mackenzie
0
Reputation points
commented
2026-10-12T22:43:55.3833333+00:00
EmilyS726
272.5K
Reputation points
Independent Advisor
1 answer
e.g. Switching out of S mode
I am stuck on a screen that is not allowing me to switch out of S mode. With first using the computer, I was able to update ethe computer some time fter using, I tried switching out of S mode again and I am stuck. I am not sure what to do.
Windows for home | Windows 11 | Microsoft Store
3,383 questions
asked
2026-10-12T21:51:04.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 96%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kiana Smith
0
Reputation points
answered
2026-10-12T22:41:43.55+00:00
Jeronimo Fuerte
46,750
Reputation points
Independent Advisor
1 answer
Urgent AZ- Certification voucher restored by Pearson VUE but still expired – Unable to contact Microsoft Credentials Support
Hello Microsoft Certification Support Team, I need assistance with an issue involving my AZ-104: Microsoft Azure Administrator exam and an AI Skills Fest 2026 voucher. Background on October 8, 2026, I was scheduled to take my AZ-104 exam through Pearson…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,291 questions
asked
2026-10-12T21:05:00.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Benjamin Andres Valenzuela Lizama
0
Reputation points
commented
2026-10-12T22:40:27.1933333+00:00
Julian Sharp
45,261
Reputation points
2 answers
Process Deleted
I was working in a word document through my browser and it suddenly reloaded and everything got deleted. I tried everything online to recover it but nothing worked. Super frustrating and I would love to recover the information so I don't have to do it…
Microsoft 365 and Office | Word | For education | MacOS
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,392 questions
asked
2026-10-12T22:11:19.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 97%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jonas Beumer
0
Reputation points
answered
2026-10-12T22:40:00.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 83%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris-D
2,020
Reputation points
Independent Advisor
2 answers
Disable Hello PIN
Whichever medium (Copilot or remote tech support). With Copilot several hours during the last Three Days, this AI is Stupid, as for remote tech support, out of 2 sessions today, neither tech assoc. sent the session recover info., each made a change(s),…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-10-04T01:37:07.0833333+00:00
Kevin M. Wilson
5
Reputation points
commented
2026-10-12T22:39:02.3333333+00:00
Kevin M. Wilson
5
Reputation points
0 answers
Microsoft for Startups - Azure Sponsorship ends 1 Dec 2026, requesting extension review (support request 2610090050002086)
Hi, we're a self-funded Microsoft for Startups member (joined Founders Hub in November 2024), and our Azure Sponsorship ends on 1 December 2026. We'd love to ask the Startups team to review our account for an extension. We help UK GP trainee doctors…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,782 questions
asked
2026-10-10T19:07:47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 42%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nabil Khan
0
Reputation points
commented
2026-10-12T22:38:34.9066667+00:00
Nabil Khan
0
Reputation points
1 answer
I cant sign into my email.
When I try to open my email it says its signing me out. I have tried resetting my password and signing in using a scan or password. I need to open my email and get on to teams. at one point this week I could get in and now I can't. when I could i also…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
1,369 questions
asked
2026-10-12T21:50:05.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 13%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Patricia Swift
0
Reputation points
edited an answer
2026-10-12T22:38:12.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 46%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Emily T
820
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Can't find Shape Fill In MS365 Word, Desktop.
I can't find Shape Fill tab In MS365 Word, Desktop. When I select Help, I'm directed to a closed forum on topic referring to PowerPoint. This used to be a trivial operation in earlier versions of MS Word for Desktop. Display Name: Mathgy73
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,888 questions
asked
2026-10-12T22:17:58.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 68%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE4%3C/text%3E%3C/svg%3E)
EvansHarrigan-4517
0
Reputation points
accepted
2026-10-12T22:37:36.8066667+00:00
EvansHarrigan-4517
0
Reputation points
2 answers
'Automatic Filtering' in Outlook 'kills' message Rules...
After spending days backwards & forwards with Support for the Outlook desktop app (Windows 10), they have admitted that the issue is with outlook.com...! Because you can't turn OFF Automatic Filtering - either Standard or Strict - message Rules won't…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,149 questions
asked
2026-10-12T15:32:51.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 6%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED1%3C/text%3E%3C/svg%3E)
DJBlake-1561
25
Reputation points
answered
2026-10-12T22:34:19.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
27,580
Reputation points
Independent Advisor
1 answer
Microsoft365/Mac iOS
Using MAC/ios, Office products don't appear to recognize that I am signed in and an active Microsoft 365 account. Excel and Word Save and Save As options are greyed out and all files say "Subscription required to Edit and Save..."
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,085 questions
asked
2026-10-12T22:32:58.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 6%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SHoward
0
Reputation points
answered
2026-10-12T22:33:17.32+00:00
AI answer
0 answers
Cloud gaming wont work on Xbox
Cloud gaming wont work on my Xbox One but was fine yesterday. Ive tried all troubleshooting options but nothing is working. Cloud gaming does work on my laptop though.
Windows for home | Windows 11 | Gaming
5,436 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
How to get templates to show up when searched in Word?
I literally JUST updated Word on my MAC and now when I go to type in anything in the search bar for templates it automatically says "We couldn't find any templates that matched what you were looking for." This is really inconvenient because in…
Microsoft 365 and Office | Word | For education | MacOS
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,392 questions
asked
2026-10-12T20:58:11.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 92%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kylie
0
Reputation points
answered
2026-10-12T22:32:07.1133333+00:00
John Korchok
236.6K
Reputation points
Volunteer Moderator
2 answers
how to fix notice when opening spreadsheets that says excel has run into a problem
when i try to open a excel spreadsheet it pops up the notice...we're sorry, but the excel has run into an error that is preventing it from working correctly. excel will need to be closed as a result. would you like us to repair now? but nothing happens…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,060 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 56.00000000000001%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
Email requesting subscription renewal.
I've received an email from Micrososft saying my subscription is due to expire, even though I renewed it 4 months ago.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,550 questions
asked
2026-10-11T19:51:09.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 53%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Michael Wrennall
0
Reputation points
commented
2026-10-12T22:29:24.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
2,155
Reputation points
Independent Advisor
1 answer
Remove link previews in chat
Hi, Looked through other support threads and it seems there is no way to turn off link previews. Our team sends lots of links back and forth and it would be more beneficial to see the full URL instead of the preview/page title. We shouldn't be forced to…
Microsoft Teams | Microsoft Teams for business | Chats | Share photos, files, and video
Microsoft Teams | Microsoft Teams for business | Chats | Share photos, files, and video
Sending multimedia content and documents within chat conversations in Microsoft Teams
310 questions
asked
2026-06-24T15:28:00.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 46%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Rob T
0
Reputation points
edited a comment
2026-10-12T22:25:12.6866667+00:00
Rita Athanacio (CW)
30
Reputation points
2 answers
fix error code 0x80070035
i have 2 new computers for work in my parts department that need to be shared to make the printers work and keep getting an error code 0x80070035
Microsoft 365 and Office | SharePoint Server | For business
Microsoft 365 and Office | SharePoint Server | For business
A family of Microsoft on-premises document management and storage systems.
4,702 questions
asked
2025-12-15T22:11:23.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
STEVEN KASTE
0
Reputation points
commented
2026-10-12T22:24:31.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 74%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Radu Marinescu
0
Reputation points
2 answers
Windows Server IoT 2022 disk defragementation
Hi , I would like to check with Microsoft following disk defragementation HDD issue: Defragmentation trigger criteria You previously recommended considering 10–15% fragmentation, less than 20–25% free space, and sustained disk latency. For our custom…
Windows for business | Windows Server | User experience | Other
20,451 questions
asked
2026-10-12T09:03:21.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 77%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Koh Jun Hao
0
Reputation points
answered
2026-10-12T22:24:13.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 72%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ronald Sabiiti
240
Reputation points
Independent Advisor
0 answers
Copilot Studio: Secure authenticated user identity in Power Automate flow with shared Smartsheet connection
We are developing a Copilot Studio agent for Microsoft Teams that will eventually support approximately 700 employees. The agent allows employees to submit weekly workload assignments and retrieve their previously submitted workload. Current…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,779 questions
asked
2026-10-12T22:20:20.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 46%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
Travis Ostmann
0
Reputation points
edited the question
2026-10-12T22:23:46.1933333+00:00
Travis Ostmann
0
Reputation points
2 answers
Microsoft 365 business admin account recovery: request for written Data Protection escalation
I cannot access the administrator account for an existing Microsoft 365 business subscription. I have invoices and subscription details available to verify ownership. I request assistance from a Microsoft employee to open a Data Protection support case…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,550 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 96%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)